Customer Reviews for Jack Daniel's Enterprises LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jack Daniel's Enterprises LLC

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Howard A.
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Customer did not leave a comment.

Lilian G.
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Customer did not leave a comment.

Jim M.
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Jack was very helpful, found a crew to help unload the truck with a change of days to unload.

Kenneth H.
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Customer did not leave a comment.

Christopher H.
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Lindsey W.
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The only place in my area to rent a trailer.

CRAIG M.
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They waited until I arrived to pick up my trailer even though it was past closing time. And they had the exact trailer I needed.

Sharon S.
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Yes, this location is convenient and easy for me.

ACACIA H.
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Customer did not leave a comment.

Jose P.
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Haley H.
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Robert B.
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Danny R.
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larry H.
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LINDA J.
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The only rental place in this area that actually has customer service.

J R.
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App use to check in equipment after hours is a boon ,BUT THE LEARNING CURVE FOR US AGE CHALLENGED PERSONS IS VERY TEDIOUS AND OFF PUTING!! MISSION WAS ACCOMPLISHED DESPITE THE ON LINE CHALLENGES!!!

Julian H.
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I was charged a $20.00 fee for returning the equipment shortly after the business closed. This was not discussed AT ALL the two times I spoke with them on the phone. I was also charged a $25.00 cleaning fee for two clumps of grass that fell off the decking of my mower in the 6x12 enclosed trailer. I meant to remove the two small clumps of grass but simply forgot. I do not approve the $20.00 after hour return fee and would like a phone call / refund pertaining to this charge. I returned the truck two days aheah of schedule in hopes that Uhaul could rent it out again and I'm being charged money......

Roland S.
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JEREMIAH G.
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Robert S.
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Nothing

Felix C.
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I only disagree with the cost. $188 dollars for local use/ 2 days (45 miles) is insane to me. Will never rent another uhaul again.

Brittany C.
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Customer did not leave a comment.

GERALD R.
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ALICIA E.
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No improvements needed. Daniel's Rentals was both friendly and professional. Will definitely use them for now on.

Katherine R.
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I always try to rent from Jack Daniel’s Enterprises in Richwood for my Uhaul needs. They are a very honest small town business that has been around for a very long time. Any questions I have ever had, they have always been able to answer in detail and with a smile. I love being able to stay local for my needs.

Miranda S.
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Customer did not leave a comment.

Leah W.
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Make sure inside of truck is clean. Someone spilled coffee or something sticky in the cup holder. Also make sure furniture blankets don’t have stickers in them. Overall very good experience.

SHARI BOYKIN E.
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They’re easy to work with, and very pleasant.

William D.
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Have used location before and it was excellent. This time the truck had not been cleaned when I picked it up. They immediately got it clean. But no one did a walk around on truck with me. As they were cleaning I noticed the windshield was cracked. Seems this should have been noticed before I got there

DAWN H.
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Customer did not leave a comment.

Javier E.
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Customer did not leave a comment.

GRETCHEN H.
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My bank showed a larger amount pending versus the receipt I received on the turned in truck..Hopefully this is adjusted

MICHAEL E.
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Customer did not leave a comment.

DON C.
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Customer did not leave a comment.

SHARI BOYKIN E.
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Customer did not leave a comment.

Donald L.
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Great professional service

Priscilla C.
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Dusty S.
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Nothing. We were literally in and out in 1-2 minutes.

Alberto S.
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Kenneth M.
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Lady was nice truck was a little dirty I the cab and the back cargo when I returned it they were closed the online check on went bad entered the mileage wrong. And it wants me to charge me a lot!!! But the people were friendly

Devon S.
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Customer did not leave a comment.

CRAIG K.
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I called the day before and reserved a trailer. It wasn’t ready when I arrived.

KRISTOPHER B.
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Tracie C.
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Amy T.
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Paul P.
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Great

Daniel M.
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They quoted me one price and charged me 60.00 dollars more, so called added fees. I would not have paid that much and won't use them again. Which sucks because I need a rental this weekend and have to find some where else to go.

Charles J.
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Have the trucks fuel gauge checked... During my time of refueling, it appears that the gauge was sticking. I put in $28.00 and when I continued to check the gauge, it said that it was still below half, which is what I was attempting to attain. So, I put an additional $15.82 and it still showed to be under half??? After I resolved to put no more gas in the truck, the gauge suddenly moved all the way over to full!!! I don't know how much money I loss i9n this transaction, but this was ridiculous!

ROBERT L.
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Customer did not leave a comment.

GEORGE R.
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Robert G.
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TAY W.
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Robert G.
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Exile ang both locations

James H.
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sally B.
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debra G.
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DANNY H.
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SHARON C.
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Just got word from Corporate this Uhaul drop off is trying to charge me $52.00 of my $100.00 cash deposit. The truck was not dirty and the gas was where it was supposed to be. I asked the guy checking the truck if everything was good and he said yes everything looks good.... Then do me like that!! Trying to charge me $35.00 for cleaning and $17.00 for gas. I am too outdone, but the God I serve will fix this matter. My worse experience with Uhaul ever!! Just paper whipped me, but God is not sleep.

Rick T.
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Excellent customer service...ease of pick up and return

Kyle B.
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Customer did not leave a comment.

KENNETH R.
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Customer did not leave a comment.

GEORGE J.
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It is a small town place with limited space but I was able to make my after hours drop with no issues.

Julie B.
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I always use this location and have never had a problem. Everyone is very helpful!

Alan L.
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Nothing was a good truck. The uhaul associate was helpful and make the transaction go smooth and easy.

Kimberly U.
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Customer did not leave a comment.

paul H.
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We just dropped the trailer over there on Saturday, nobody was there

TED M.
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I have rented from this location a couple times and always satisfied with my experience. These folks make it smooth and convenient.

Jonathan W.
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Customer did not leave a comment.

Randy O.
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JANET F.
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Michelle L.
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melinda F.
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BEAR S.
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Excellent service.

Leonard S.
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They were very concerned about our experience and offered information about how to claim insurance which we elected not to do.

Tiffany W.
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There was a little confusion on pricing.

David A.
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Customer did not leave a comment.

Margaret W.
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Parking is crowded driveway needs repair

David A.
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Customer did not leave a comment.

JENNIFER C.
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Customer did not leave a comment.

TED M.
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I was very happy with this location. They made it very quick and easy to do business.All of their trucks were very clean. I will definitely go back to this location. Very nice people.

John W.
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I needed the truck in a hurry so I could empty my home due to the possibility of the river flooding my home again. Uhaul was very responsive in locating me a truck and having it ready when they said they would.

RUSSELL M.
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Customer did not leave a comment.

Sonia B.
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Make sure all seats are clean. The middle seat was dirty.

Stephen D.
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The folks at this location were extremely helpful and a pleasure to do business with. Highly recommend these folks.

Ebane R.
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Customer did not leave a comment.

ROBERT V.
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Customer did not leave a comment.

ERCELIA S.
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No comment.

SHELIA S.
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Customer service was excellent even assisted by allowing me to use step ladder just AWESOME NO IMPROVEMENT NEEDED FOR NEXT CUSTOMER

Larry S.
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Dropped off on Sunday evening, no problem.

Joseph H.
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Customer did not leave a comment.

Sandra S.
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Joe M.
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Customer did not leave a comment.

VICTOR C.
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Gordon R.
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Maybelin E.
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William M.
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Lorie W.
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WINDEL E.
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Aaron S.
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GLINDA S.
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They have taken care of us a majority of our requests. Will always go to them for a rental!!!

No reviews have been submitted for this location.

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