Either 1 or both wheels on the trailer were out of round or not balanced. The trailer bounced at low and high speeds, so bad that it shook the vehicle. The location was fine and the staff were pleasant, but the equipment was lacking the professionalism that UHaul typically has
Sam H
Customer Reviews for Jacks Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Muy bien
ANGELICA LI was charged an extra day that I didn’t need because the clerk didn’t know what she was doing or talking about how the rental worked. Need to inform your clerk how the rental work.
JAVIER GThey are a new UHaul provider and had limited extra equipment on hand (no furniture dolly), but the staff was very friendly and helpful
HOWARD WHave the equipment available that I ordered not in a completely different city.
ERIN TEasy to access and quick turn in time
BRANDON K