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Cheyenne M
Customer Reviews for Jacob Barlow
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved a truck 3 weeks in advance in Provo. I was notified that I needed to pick up the truck in Mapleton. This was a 30 minute drive and there are 7 U-Haul locations that were located closer to my location. I’m not sure why a truck was not available at a closer location but I think that is terrible customer service. I relate this to the U-Haul company and not to this pick up location.
Ty E