The location was excellent, but the app was a nightmare. From pickup to drop off it crashed out, failed to upload, and I when I finished with the return process, it started over at the very beginning and wouldn't let me upload any images or continue. Corporate needs to fix their app or fire their development team.
STEVEN P
Jacob Barlow
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mapleton, UT 84664
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Just one observation: the driver’s cabin had a lot of dust. Other than that, the equipment worked very well, and I never felt unsafe operating it.
Luis PWould not answer their phone, wasn't sure what to do with dropping off the tow dolly.
haize dMore of a complaint of the whole reservation process. Initially reserved a 15' truck from the provo bulldog location. Two days prior, received a call from a uhaul representative who let us know that there were no trucks available at that location so we were reassigned to a location in orem. On the day of pickup at 6:00am, we went to pick up the truck from the new location, but during the check in process, we were forced to call a representative who then told us that there was no truck available at that location either. Upon forcing us to call yet another representative, we were forced to back track and drive 40 minutes away to another location where we picked up a truck that did not have our reserved blankets or dolly, and had the check engine light on. Overall, the process was incredibly frustrating and it felt like there was a lack of transparency with each location and representative that we talked to.
Benjamin ISuper easy pickup. Great location for me! Couldn’t have gone any better. Thanks team!
Sean S