No longer in business.
KIM W
Customer Reviews for Jadan Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Service was outstanding and helpful. Equ ipment clean and trouble free.
Williams DNot say that the gas wasn’t correct and over charge clients for fuel it was right where I picked it up at
Duke HMake sure trucks cleaned, customer service is A1 and reservations don't get modified without permission, or, charges that cost extra don't get applied without informing customers.
JENNIFER BFast and friendly.
John JThe receptionist guy was cold and made me want to try another rental place
Johnny MCruise control would be nice 👍
Doug Athere is an incorrect billing being investigated by UHAUL. The reference id number for your file is: 4534583.
Ed SStop charging for a whole day when all a person need is a couple of hours charge to much
Marasia TLet customers k ow that the mileage is different on the weekends and that you have to put in more gas than what it had when you rented it
Maria RNot open on return Saturday mid afternoon.
Bob CCustomer service was very helpful. The guys went above and beyond. I recommend the U-Haul service of 2142 Dothan Rd Bainbridge.
shwana jGood experience
Michael GAutomated check in did not work. Tried with 3 different phones. Called drop location on Monday to check in since no one was there at drop off time on Saturday or Sunday
Eric SEverything was okay thanks for the service
Diane BMaintaining a truck will get better fuel mileage and efficiency but as for this truck 20 foot 7 miles to the gallon took 600 fill keep filled and it just has much as it cost to rent it .I would like some money back on this truck
Darren WThe U-Haul representative was very helpful and went above and beyond in helping us secure our trailer.
bert bThe Customer Rep was so polite and very knowledgeable.Thank you
Tammy GI was satisfied.
Melba GI didn’t like the fact I was charged $112 for 3 hours use of the truck and then turn around they charged me another $20 something dollars again Nd didn’t even say anything I should have gotten money back but instead they took more money out of my account I’m beyond mad I won’t never use them anymore that was a rip off
Lynette DI can't say enough about how helpful these gentlemen were at this location. I only needed the trailer for a one-way trip so I most likely won't visit the same location but I most certainly would if ever need be. I was traveling from another city and the map app gave me incorrect information on the time so I was quite late but they stayed to assist. I highly recommend this location for equipment availability but mostly for the courtesy, professionalism, and personal touch - which is very hard to find these days. Keep up the incredible work and THANK YOU!!!
THOMAS CThis experience was a lot different than other experiences I have had in the past. The system should be more streamlined so that the consumer knows exactly what they are paying for. Had we not challenged the total, we would have paid whatever the computer asked us to pay.
LAWRENCE GGreat job they were a lot of help.
JAMES cI am very curious why I was charged the _154 I was told it would be then I was schqrged an additional $36seems kinda shadyto me I would think U-Haul would be more reputable
Jimmy MPut in comments that he doesn’t take pre paid cards and make sure u check location drop off. He booked me to drop off 20 miles away from my town after there are 2 or 3 drop off in my town.. not satisfied..
Ramon GMaintain the equipment better and check all lighting on trailers before they leave.
Paxton VThe guy in bainbridge was very knowledgeable and big help 10s all around
Dereck PExceptional customer service.
Phill TNo recommendations. I have rented from Jadan several times and their service has always been excellent.
Jeffrey TMr Greg was a very good help and very respectable
malcolm SActually be open during advertised business hours.
Robert GAccused me of stealing a hand truck marked less gas the was in truck I took pictures of gas hand as proof charged me 58 more dollars I was charged for hand truck with straps but got a really cheap one never ho here
MARGIE HTwo hours before the listed closing time, but there was nobody on site. There aren’t many choices in the area so a recommendation makes no sense. I made a sure we were unloaded in time hoping to discuss the vehicle issues. The site is an open field with a (locked) building so I can’t say if it was clean or not.
Allen BThe staff here is really friendly. I was directed to drive up on the car transport ramp too far, causing damage to my vehicle. The splash guard came loose. Other than that, I was pleased.
Bridgette YGreg was extremely helpful and polite!
JOY BI don't know they were willing to accept the return even though they were closed. I didn't go inside the facility.
BRENDIA KVery helpful and good customer service
RONALD DGreg is extremely hospitable.
Clark MExcellent service
warlease dNA
Gwen MFriendly service by Greg. All good!
Clark MAwesome customer service. Very friendly staff.
Amanda Mexcellent service!
Glennie B