Customer Reviews for Jakes Body Shop Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jakes Body Shop Inc

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James G. on

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Melissa was very helpful through out the whole process start to finish. She was instrumental in setting up the reservation and helping plan the overall trip. I was very happy with the whole process

Aileen E. on

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Very professional

Bryan R. on

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The business was closed when we returned the trailer.

Fernando F. on

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Customer did not leave a comment.

STEVE J. on

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Virginia D. on

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Continue to help customers who encounter problems. When I was late and arrived a few minutes after closing time, Melissa returned to the office and allowed me to rent my Uhaul as originally planned. I was upset at being late and Melissa was sympathetic, professional and supportive. Excellent customer service which will make me a repeat customer in the future. If she had not come back to the office, I would have really been in trouble because I had to give possession of the home I was moving from to the new owners the following day. This evaluation is sent with a Great Big Thankyou!!!

Jeffrey P. on

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wanted trailer parked in a certain place. There was very little space to maneuver to park it there and only 1 chuck for the wheels. Not exactly a flat spot to park a heavy trailer. It's not my trailer, so it seems U-haul should take more of an interest in getting the trailer secured in a location and providing convenient space in order for a customer to have to park it for them.

JOHN C. on

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While the vehicle was clean and functional, it did have a cracked windshield.The crack began on the left side and extended across the driver's field of vision which I found to be distracting at times.

Jon R. on

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Customer did not leave a comment.

Rhonda S. on

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Samuel S. on

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Really,there isn't any improvement needed-all of the staff at Jake's Body Shop/U-Haul were very friendly ,professional and helpful. I'll certainly patronize them again when needing a U-Haul product.

Angela B. on

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Customer did not leave a comment.

Steven Y. on

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One of the tires on the trailer was nearly bald. Almost no tread and not suitable for a 2000 mile journey. We had to have it replaced part way through our journey.

Michael H. on

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Keep equipment clean as I did not pressure wash I returned it the same as I got it

Perry T. on

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Customer did not leave a comment.

PAUL M. on

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Rented at least 5 trailers from this location. excellent service

Ron D. on

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Elizabeth H. on

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Customer service was great!

Jeff P. on

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Cody C. on

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Best U-Haul location I have ever been to. Thank you

DEBBY D. on

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Gary S. on

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Have used you a few times and pleased each time

Eric L. on

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The person in charge of setting up the uhaul for me told me that she was doing the work on her own personal time since they didnt normally do online orders and check ins. That's not my issue. If that wasnt accessible, the website needs changed.

rodger L. on

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Perry T. on

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Matthew R. on

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NA

Tommy A. on

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Jeff M. on

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not a thing at all, the lady that waited on me was very nice & friendly. I would highly recommend them.

Dwight W. on

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James M. on

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Marina S. on

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