Originally rented from a different location, but they had not arranged for remote pick-up & the location was closed. Called customer service (waited on hold for a long time), and had them switch it to this location. The area around this location was not safe & I don't appreciate being put at risk. Additionally, the app was very buggy, so I had to call customer service again. All of this cost me at least an hour, and I had hired laborers so it also cost me money. I will be very reluctant to ever use U-Haul again.
Robert B
Customer Reviews for Jammed By Jas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lock is rusted. Took me about 30 minutes just to put the code
Sherika B