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WADE N
Customer Reviews for J&R Stop & Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
great experience all around.
MICHAEL SExcelente
ELSY AOh my gosh, the pickup location was perfect and the employees were so friendly, nice. Thanks Jorge for making our U-Haul experience so easy.
JOSEPH RService was great. I overcalculated the mileage and they gave me a credit right away. No hassle, no problem. Truck was ready for pick up and was even given a credit for gas because it was below the minimum they require. Happy customer.
ALEJANDRO PA pesar que los parqueos son limitados, no habían camiones más grandes, pero el servicio y la atención son de 5 estrellas, muy bien
HERIBERTO VInterior and cargo area was not clean. Still had trash from previous customer(s). Drove a total of 12 miles and go charged for 4 gallons of fuel after I replaced the gas I used and the needle was returned higher than when it was picked up.
GLADSTON Lgood service ....
MARCELO REverything went seamless. Truck provided was clean and ran well. Easy pick up and drop off (just had to leave the keys). They sent me the final invoice about 30 minutes after I left the keys and everything was as I expected. Would definitely recommend.
GUSTAVO GCreo que todo perfecto.
ANGEL CThe U-Haul app is terrible upon the return the app kept rejecting imagines it was asking for making me spend an extra hour attempting to fulfill its impossible requests when taking pictures exactly the same as the example pictures, other than that the store as well as the clerks were amazing and would recommend
JONATHAN WI’m very glad with the service. I just need to final receipt.
EDUARDO WBey good Attention
ADRIAN LThe truck was dirty and had an awful smell. Although we were able to book online for a later time slot, the person who attended to us was not familiar with the system and it took twice as long as it needed to.
MERCY GThis is a place of corruption currently under investigation for fraudulent activity for illegal gambling from many things. Do not go there as a dangerous place. They let people hang out in front drink all day, even though it clearly says do not drink out front do not hang out here do not be within 50 feet bro don’t go near there.
JEFFREY CGreat service
DEBRA LThe person that took care of us made the experience seem less. But the truck was pretty old and should be no longer in circulation.
MARTHA GGreat customer service. I was in and out with no issues.
JOEL LSmall one truck satellite rental location but service was professional and staff was very friendly during both the pick up and return process. Made the process easy.
CHRISTOPHER MI estimated my mileage at 20 miles but only drove 8 miles. I would like a revised invoice.
PAUL GTodo ok
AMAURY MHi For me everything was perfect the truck and the person who provided the information was very eficient
JOSE RTruck AC didn’t work and check engine light was on.
IGNACIO BLocation is convinient, trucks could be cleaner. Over all truck had less than 1/4 tank, it should atleast have 1/2 a tank, had to stop at the gas station right away, radio didn't work.
JOSE QTodo estaba bien lo recomiendo 100% espero que todo el que lo necesite no dude en ponerse en contacto con ellos feliz fin de año.
JAVIER SNo need. All went well.
DAVID DIt's a good place to rent they're very attentive to help you get the rental.
KEITH RMuy bueno. Excelente trabajo.
Angel CExcelente gracias
YUDITH RThe chair driver truck, was stock to move, and the associate don't care it
PAMELA LQuickand easy rental. I was i. And out quicker than any previous rental. Equipment was adequate for the job. Return was easy.
JEFFERY FGood
ALBERTO STransit Van was not available even though the website said it was. Truck I did get had its engine check light on, and only one headlight was working.
DUANE MNothing, everything was fine!
NOLAN WCustomer service was fast and convenient….. not sure about improvement, I went in and out in record time.
MAXINE HGiving time more
HSU LExcelent
Carlos OGreat
JULIO MExcelente lugar y te tratan con mucha amabilidad son muy profesionales los recomiendo al 100%
MAXIMO SThe agent was very helpful and kind made our move a pleasant experience thank you so much
Christopher JThe staff was very friendly and helpful. The location was easy to get to and good parking area. I would definitely recommend to recommend and would use them again.
Vivian MThe person did not want to accept the truck then, told me okay without handing me receipt or confirmation the vehicle was returned before time.
Sonia GThe staff was very helpful!
Dwayne JTruck is underneath trees. Truck bed was full of leaves and other tree debris. I had to washed the bed when I got home bring the debris home.
Oscar M