There's was no one there to help, the gas was empty and I had to fill it up, the key lock pad was stuck and I feel I was overchargedDaQuan T.
Customer Reviews for J&D Marine And Power Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pretty sparse in terms of information about the drop off, but the guy was friendly. I think some kind of receipt or confirmation that it was dropped off would have made me feel better, but it all worked out in the end, I guess.PATRICK N.
Better communicationBruce T.
When someone reserves a truck for 1 location for pick up bc they are going to be in that town on that day. That's where they want to pick up the truck. NOT 30 minutes further. I was living in Comstock, WI when I made my reservation. Balsam Lake is only 20 minutes from there, but instead I got a call 2 days before I needed my truck to be told I was going to have to go to a completely different location that is 45 minutes from where we lived. And I have to pay for the extra miles and gas for going out of my way to a Uhaul.Maria H.
Customer did not leave a comment.Sanford L.
easy online drop offLinda V.
No one there but the online drop-off worked very well. I am waiting to see if I receive a credit. I was told on the phone that it the truck would be prorated if I turned it in early. Otherwise I would of held it for the additional day and done some hauling out of my son's house in Shafer.Lynda V.
No one was here it was SundayGERALDINE S.
Customer did not leave a comment.James J.
The individual that runs the business should show up.Matthew D.
The local representative was very helpful with our after hours drop off at their location - I got confused where to go and she walked us through the entire process.Scott T.