Customer Reviews for J&J Motorsports

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of J&J Motorsports

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Ross T. on

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the location was okay except for the Red Solo Cup taped to the side of the truck. But the remote check-in was virtually impossible. After downloading and redownloading the app which didn't work, I called Uhaul directly once and they gave me a link that didn't work, I called again and they said they couldn't help me

tom t. on

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Douglas D. on

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Chris C. on

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Douglas D. on

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Frank p. on

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Johanna C. on

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Very helpful and courteous staff

John F. on

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Representatives were efficient and helpful

Pamela K. on

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Dwayne S. on

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Kevin D. on

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Could not imagine an easier or more pleasant experience

Michael P. on

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Werner G. on

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Create more parking spaces.

Jaemy U. on

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The uhaul representative did not come outside and do the walk around the truck with me, and the truck had a cracked windshield and I did not notice it. When I dropped off the truck at the west haven, CT location, Grant did the walk through to check the truck and he noticed the cracked windshield, I explained to him everything that happened at the pick up location and that the person did not do a walk through, and he reported everything to u-haul, and I was fine. Grant did an amazing customer service job. I will never recommend the sherburne, NY location.

BRUCE R. on

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Sara C. on

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Stacey T. on

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Staff was very friendly and went above and beyond to help me find a place to get a hitch installed and held my rental for me until I could pick it up. She's a wonderful lady!!!

LAUREN M. on

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Kevin V. on

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I reserved the truck 2 Weeks ahead and was called 2 days prior and told that they gave the truck to someone else and I would have to drive 25 min away to get a truck. At the 2nd location, Jeffreys, The owner would not wait an extra 15 min for me to get there. The self service app did not work. Cell service was poor at the location. First person I spoke to at U-Haul when I was having issues said if the app didn’t work I just coukdn’t Get the truck. Luckily the next rep did help me over the phone. A reservation should confirm that a truck will be available.

Barbara K. on

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Patrica M. on

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Nothing. Everything was great.

Mark G. on

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darr s. on

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David B. on

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Elizabeth J. on

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zachary h. on

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Mike C. on

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JOANNE S. on

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Charlene B. on

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Robert P. on

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Mark C. on

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GENE B. on

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Perfect I give it a 5 star

JEFFERY L. on

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It says 19 95 on the side of the truck for in town my charge was 80 dallied I think that is false advertisement didn't go 50 miles not very happy I've rented a lot of your trucks next time I think I will look else where

Michael W. on

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The location was great, especially Marla. There was a problem with the U-Haul computer system that she had to work through. It was obvious that it was the system and not her! U-Haul action: Have back-ups that make system glitches transparent to your customers.

Mark R. on

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