It was very difficult to get the key in the drop box. I had to force it in to fit. It was after hours so I couldn't give it to the staff.ANYA MARIE B.
Moving Truck Rental in Sherburne, NY at J&J Motorsports
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Sherburne, NY 13460
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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There was less fuel in truck than stated When I returned it I informed the attendant of discrepancies the decided to charge me for 6gal of fuel. So I have chosen alternative vendors and will never use Uhaul in the future as I cannot rely on being treated fairly and not taken advantage of. Look at the mileage, I replace 4 gals they charged me for 6 gals for about 35 mile round trip. Can you say rip-offGregory S.
I didn't ask for a dolly or blankets yet they were still in my rented space. and removing them would have cost me.Rebecca B.
The truck had a shaking while driving, most likely broken belts in tires, other than that perfectMac M.
A satisfactory experience. I think given the rural area I live, Eaton, I had to choose a location that was out of the way to get the truck size I needed for my move to Syracuse, but that's not a huge deal, just less convenient and a bit more expensive since you pay per mile. More populated areas probably have a greater selection. I used I think a 15' truck. My dad was frustrated using the mobile able to pick up the truck, but he eventually figured it out. Dropping it off was no problem. There was a dolly and furniture pads inside, but we did not use them. A receipt was promptly sent to me so I could see all my charges laid out.Tim S.
Very friendly and they did a through review of equipment returned .suzanne O.
I picked up the truck and the hand truck, blankets and dolly were not in the truck. After waiting 45 minutes since the store opened at 9. I had to wait another 15 minutes before I just called into uhaul and j and I sports but no resolution on getting moving tools. I ended up leaving without the tools and expect to be refunded for the tools I rented that was not there. The worst part was the business was to open at 9am and we could see people inside but no one would come out or answer the telephone to resolve this issue. Outside of not having the tools to move easily, I did like the truck share process. David Smith 315-436-7122David S.
When we showed up to pick up the truck at 9 am, we were told the Uhaul person was not in and had to return an hour later. So we were late getting started. We did get the truck stuck and had to call Uhaul, they got on it very quickly, so that was a plus.Penny H.
the location was okay except for the Red Solo Cup taped to the side of the truck. But the remote check-in was virtually impossible. After downloading and redownloading the app which didn't work, I called Uhaul directly once and they gave me a link that didn't work, I called again and they said they couldn't help meRoss T.
Very helpful and courteous staffJohanna C.
Representatives were efficient and helpfulJohn F.
Could not imagine an easier or more pleasant experienceKevin D.
Create more parking spaces.Werner G.
The uhaul representative did not come outside and do the walk around the truck with me, and the truck had a cracked windshield and I did not notice it. When I dropped off the truck at the west haven, CT location, Grant did the walk through to check the truck and he noticed the cracked windshield, I explained to him everything that happened at the pick up location and that the person did not do a walk through, and he reported everything to u-haul, and I was fine. Grant did an amazing customer service job. I will never recommend the sherburne, NY location.Jaemy U.
Staff was very friendly and went above and beyond to help me find a place to get a hitch installed and held my rental for me until I could pick it up. She's a wonderful lady!!!Stacey T.
I reserved the truck 2 Weeks ahead and was called 2 days prior and told that they gave the truck to someone else and I would have to drive 25 min away to get a truck. At the 2nd location, Jeffreys, The owner would not wait an extra 15 min for me to get there. The self service app did not work. Cell service was poor at the location. First person I spoke to at U-Haul when I was having issues said if the app didn't work I just coukdn't Get the truck. Luckily the next rep did help me over the phone. A reservation should confirm that a truck will be available.Kevin V.
Nothing. Everything was great.Patrica M.
Perfect I give it a 5 starGENE B.
It says 19 95 on the side of the truck for in town my charge was 80 dallied I think that is false advertisement didn't go 50 miles not very happy I've rented a lot of your trucks next time I think I will look else whereJEFFERY L.
The location was great, especially Marla. There was a problem with the U-Haul computer system that she had to work through. It was obvious that it was the system and not her! U-Haul action: Have back-ups that make system glitches transparent to your customers.Michael W.
Wonderful experience! Marla was outstanding!Colleen M.
The truck needed oil and cooling fluid at the first gas stop indicating that it was not checked before it was rented to us. The UHaul representative was very helpful on several occasions, particularly when I could not get the information from UHaul directly who did not respond to my inquiries.Mike M.
No issues; however I thought the $300 cost for one day for 300 miles was very expensive. I will look for a more economical option next time.peter L.
Great place, very friendly.Joseph A.
Husband ended up getting extremely ill and we were not able to get the uhaul unloaded and we contacted uhaul and we were charged ridiculous rates!!Heather G.