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RONALD V
Customer Reviews for J & L Carpet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Continue to offer excellent customer service.
john kExcellent service and immaculate equipment
Joseph SExcellent customer service
William CMy experience was short and so sweet. The young man who helped us was kind and helpful. We will definitely use this location for all of our Uhaul needs!
KATHLEEN BExcellent customer service
William CVery professional
TYRONE GThey were very concerned making sure that everything was safe and working
ALBERTO RFor few hours I paid $150.00 for 125 miles Price is very high Home Depot has better prices
Peri RAbsolutely flawless transaction! Ben was exceptionally helpful! 10 stars!!
gina bExcellent experience, good service and very professional staff
Barry BVery satisfied with the service provided. The agent was great! A no hassle experience.
alice hOver and above service from the location in Whiting, NJ 08759.
JOHN Ceverything about the process at J And L Carpet was excellent. I was treated like family and the service was great!
CARLYLE MCannot rate as I dropped off 2 trailers around 10:30 pm . Had trouble finding location in the dark. Entrance was poorly lighted. No other uhaul equipment could be seen anywhere. Only because it had the name of the place on the building and we finally saw a key drop box for uhaul that we figured we had the right place. Building set back from the road and poorly lit made it difficult to find in the dark.
Samuel DAl was great. He made it very easy.
WILLIAM FWe were extremely happy with the overall experience. They called us ahead of time, waited on us since we ran late, helped us get the trailer connected proply. Super friendly staff. Will recommend to anyone looking for a uhaul in the area.
Neal VVery nice people and truck was perfect !
Angela PVERY NICE PEOPLE AND GREAT SERVICE !
victor tJ&L Carpet in Whiting NJ is awesome. They are friendly, helpful, professional, and gave me a spotless clean van. They were very helpful. They deserve more than 5 stars. The only problem was they only have ONE van and there is a high demand in this area for it. Give them a second one!!!
elaine tExcellent service ! Thank you very much !
alfred nGreat location for local needs
Richard LQuick, simple and friendly. Old style, highest quality customer service that is becoming very rare in these modern times. I would not hesitate to use them again and will recommend them highly to friends. Thank you J And L Carpet, you helped make my move easy and efficient.
glenn dMake vans and pickups available for one way
MATTHEW PAlways very good service at J&L Whiting !!
Alfred NThe employee were very pleasant and made the process easy.
Thomas PHighly recommend ! Excellent experience !
alfred nabsolutely the best experience I’ve ever had with anyone. Thank you very much.
robert kMy experience was excellent and there is no need for improvement. J & L carpet where I rented the van were so nice and exteremly helpful. I would highly recommend them and their service. You have an excellent representative with this company.
elaine tRate 10 star
Philip NThere seems to be a short in the lighting system in the van section. I had to play with the lights to get them to turn off
BRUCE WAbsolutely perfect, 💯
Antoinette KHave hourly rates or a flat rate for hourly use. I only needed for a couple of hours.
margaret dMoving is never easy renting here made things a lot easier. Ben and AL were such wonderful gentlemen, so kind and accomodsting.
karen bYou were excellent thank you
Matt MI was very satisfied with the place and the equipment
Brian PThe "young man" doing the renting was very pleasant and thorough in the necessary information I would need and detailed each area of the rental. Highly recommend!
ronald yThe u haul rep was very efficient . Answered all questions, offered suggestions. Very nice man . When returning truck he helped us make sure we left nothing behind. Very pleasant experience.
robert eExcellent to deal with
richard wVery helpful and customer service was amazing
Hector CBen was the man who helped me and he was very courteous and helpful
john cBen was awesome. Very efficient and helpful. But you guys need more vans You guys should also do more maintenance (uhaul). There are sensors that need to be replaced. Door and lights were going on and off
BRUCE WPut a step stool in the Van for short people.
margaret dMy experience with this U Haul facility was Great. My order was ready and the people were very friendly and explained everything to me.
Janice SI can not think of anything that would improve my overall experience… I am very happy and pleased to recommend this u-haul location!!
patricia dThis location and the gentleman that helped be was excellent. - professional, friendly, very helpful. The equipment was spotless and in excellent condition, the process was explained thoroughly and the location was very convenient. Wouldn't hesitate to recommend this location to family and friends.
Karen DJ and L Carpet is a Great company
Charles SEXCELLENT EXPERIENCE !!
alfred nthey were very very nice people, they when out of there way being helpful
Dennis KNothing! Ben at the Whiting location who rented me the truck was very nice and professional
mike pExcellent service !!
alfred nEven know the truck was a disaster, this location was very nice and had friendly staff.
Steven FOutstanding service.
Joseph EInside was okay, outside definitely dirty, no way to turn on the passenger airbag, sounded like it had some suspension issues in the front and there was NO wiper fluid in it.
Joann SPerfect rental !!
alfred nVery friendly and good service.
Steven MBen is an asset to your rental business. I will return if/when I need another rental. Thanks!!
george tEverything very bad company and never even got a call back
Elvis UMore/ different types of transportation. Ie. van, trucks. Or a Ford transit
BRUCE WVery easy to deal with! I'd highly recommend for local moves. Thank you for the great service Ben!
ROBERT M