Customer Reviews for Japo Auto Parts
(U-Haul Neighborhood Dealer)

Rating:

3.0

Great service from Kleb.

Rating:

5.0

I understand mistakes happen but I requested a I am moving Dolly being I was moving heavy furniture however when I got to the truck it was not there. I also was called by the owner to ask what time I will be returning the truck because he has another customer who needs it but I made reservations for the truck for 24 hours. He claim he did not see the time for my reservation in the system and proceeded to make it like I had an attitude! Being a business owner he have to have the boundaries when it come to his customers. The location was a convenience but the process was HELL!

Rating:

5.0

5 star experience. Thank you!!!

Rating:

5.0

Nothing! The lady that works there was sooooooooo helpful and kind.

Rating:

4.0

I reserved a dolly on my booking and when I came to pick up the van at the location they did not have a dolly. This made my moving a little difficult because I had to used up a lot of man power to lift the furnitures.

Rating:

5.0

Great service !!

Rating:

5.0

Friendly staff recommended.

Rating:

5.0

The agent at Japo Auto Parts was very helpful and made sure everything was in place. It was a pleasure meeting someone who treat you with best respect and great customer service! The service was smooth, better than expected. I will definitely go back to this same location. U-Haul provided me with a new and excellent experience moving loads to the shipping port. Van was clean, lots of space and everything worked. Thank you U-Haul and Japo Auto Parts

Rating:

5.0

Super fine costumer care.

Rating:

5.0

Wonderful experience! Clev at Japo auto parts was a kind, patient and professional man. I would choose him every chance I had.

Rating:

2.0

The process was to long

Rating:

5.0

Explain in detail more clearly because is my first time renting so I didn’t know much until I returned but it was good