Customer Reviews for Jaxons Hardware
(U-Haul Neighborhood Dealer)

175 reviews

24270 Bennett St   Parksley, VA 23421

(757) 665-4600

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(757) 665-4600

24270 Bennett St
Parksley, VA 23421

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Gentleman was Very helpful and knowledgeable. It was an extremely easy and pleasant experience.

Barb K. 
Rating:
3.0

Customer did not leave a comment.

Potassa D. 
Rating:
5.0

Customer did not leave a comment.

Erika B. 
Rating:
5.0

Best U Haul dealer on the shore!

CHRISTOPHER H. 
Rating:
5.0

Location was professional friendly and fast !

TOM H. 
Rating:
5.0

Customer did not leave a comment.

ELON B. 
Rating:
3.0

Wait time can be better

Maria O. 
Rating:
5.0

Courteous service.

Thomas J. 
Rating:
4.0

Customer did not leave a comment.

ELON B. 
Rating:
5.0

The drop off process was fast and easy and my receipt was emailed to me about 2 minutes after the the unit was parked.

JOHNSCOTT M. 
Rating:
4.0

Customer did not leave a comment.

LYNDA B. 
Rating:
1.0

The location is a hardware and gun shop in the middle of nowhere, probably maga domestic terrorists.

NORMAN B. 
Rating:
5.0

Customer did not leave a comment.

Bruce T. 
Rating:
5.0

Great uhaul dealer

Chris H. 
Rating:
5.0

great service!

Chris H. 
Rating:
4.0

The air conditioning kept freezing up.

Traci B. 
Rating:
5.0

Customer did not leave a comment.

Ray H. 
Rating:
5.0

The location we picked up at in Parksley, Va. The truck needed an oil change.

tyra W. 
Rating:
5.0

Stay the same. They were knowledgable and friendly. Good golks@

Angel R. 
Rating:
3.0

your main office was the problem not the pickup or drop off areas. Uhaul corporate need to get their crap together! will not use Uhaul again!

PAULHOLT F. 
Rating:
5.0

The experience can not be improved

scott S. 
Rating:
5.0

Warren at Jaxons helped us out to move our pickup dates when our home buyers postponed the house closing. Great people over there.

marett K. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
5.0

In and on my way service, Great Attitude and Service. Thanks.

Harry S. 
Rating:
4.0

Customer did not leave a comment.

Joseph Z. 
Rating:
5.0

Customer did not leave a comment.

Breton D. 
Rating:
3.0

Customer did not leave a comment.

Antonio H. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Everything went great, like clock work. Excellent customer service.

Warren P. 
Rating:
5.0

Customer did not leave a comment.

Jerry K. 
Rating:
5.0

Customer did not leave a comment.

Henry G. 
Rating:
5.0

Customer did not leave a comment.

WILFREDO G. 
Rating:
5.0

Excellent

Julia K. 
Rating:
5.0

Everything was great. The people were great. The price was reasonable. Thanks

Jim H. 
Rating:
5.0

Customer did not leave a comment.

Phillip H. 
Rating:
5.0

Customer did not leave a comment.

Angela F. 
Rating:
3.0

We didn't get the folder that should've come with the receipt that had after hours drop off info .

David S. 
Rating:
5.0

Jaxon's is outstanding! Great service!

Jeff V. 
Rating:
5.0

The site was great but the trailer hitch was broken and the trailer came off when I was traveling down the road. Luckily it only hit my truck once and I was able to get if back and replaced. The locking mechanism that secures the hitch to the ball was faulty and does not lock the mechanism in place.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Kenny J. 
Rating:
4.0

Customer did not leave a comment.

FRANCIS W. 
Rating:
5.0

Jaxons Hardware is a terrific store. Well prepared, easy check out and Harley (black lab) very welcoming!

Jeff V. 
Rating:
4.0

Customer did not leave a comment.

Donielle W. 
Rating:
5.0

The folks at Jackson's are great!

jacob Y. 
Rating:
5.0

Customer did not leave a comment.

terrence L. 
Rating:
5.0

This is the best place to go for all your you haul needs either leaving or getting from I have gotten U hauls from this location before excellent people stick to their price as a court you in help you out if you need a little bit of extra time

amanda P. 
Rating:
4.0

Customer did not leave a comment.

Yvonne N. 
Rating:
5.0

Excellent people. Very helpful and accommodating.

John D. 
Rating:
5.0

Great job

Wayne P. 
Rating:
5.0

Customer did not leave a comment.

Keith J. 
Rating:
5.0

Customer did not leave a comment.

Wayne P. 
Rating:
5.0

Customer did not leave a comment.

Sonya T. 
Rating:
3.0

Have a drop box at location for weekend returns to drop off the keys to the rentals

Eugene W. 
Rating:
5.0

Good local business.

jon T. 
Rating:
4.0

Pick up was fine although I requested a pick up location closer to where I needed the transport trailer so that put me over an hour out of my way.

Jeffrey W. 
Rating:
5.0

Friendly, helpful, remember the previous customer!

BOSKO M. 
Rating:
5.0

Jaxson is a great place

Wayne H. 
Rating:
5.0

Very turnkey. Great location!

Jeff V. 
Rating:
5.0

Customer did not leave a comment.

Don T. 
Rating:
5.0

Customer did not leave a comment.

Kelly V. 
Rating:
5.0

The very best U-HAUL I have the pleasure to visit in the past ten years

Wade R. 
Rating:
5.0

Customer did not leave a comment.

Anna M. 
Rating:
3.0

Customer did not leave a comment.

benita G. 
Rating:
5.0

Very helpful staff. Assistance hooking trailer up much appreciated.

John D. 
Rating:
5.0

The folks at Jaxsons were great. They went out of their way to make sure we had exactly what we wanted and they did so on very short notice. Well done!

Bart R. 
Rating:
4.0

Small and lacking the bells/whistles of other U-haul sites, Jaxons came through for me. Parksley is about 30 minutes south of my start point (Chincoteague, VA). But, they had the equipment I needed. Friendly and helpful, Jaxons staff did an excellent job for Uhaul and me.

Randall D. 
Rating:
5.0

Customer did not leave a comment.

Lydia B. 
Rating:
3.0

Customer did not leave a comment.

Albert K. 
Rating:
5.0

Customer did not leave a comment.

Bridgette L. 
Rating:
5.0

Top notch service!!

Warren P. 
Rating:
4.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

Your U HAUL Internet reservation system shows all vehicle reserved, in reality most vehicles sit idle especially during this long weekend holiday! You are losing business, do something about it. I new proprietor and I was able to secure vehicle on the phone!

BOSKO M. 
Rating:
4.0

Customer did not leave a comment.

Rhasaan B. 
Rating:
5.0

Customer did not leave a comment.

Margaret N. 
Rating:
5.0

Customer did not leave a comment.

Ron T. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
3.0

The rental truck had a cracked windshield (mostly on the passanger side) and as a result the wiper blades were worn out. I drove the 250 miles in mostly rain and it made the drive more stressful. Something as minor as wiper blades, but I am sure the various agents don't want to bother because the windshield needs replaced. SO REPLACE THE WINDSHIELD AND WIPERS! Also, no furniture pads were available at the pick-up location. The agent did call another location and they were out also. We were refunded to our card, but haven't seen the transaction as yet. I mentioned this in a "Contact Us" email and referenced the Master Order #.

Paul W. 
Rating:
4.0

Customer did not leave a comment.

Leigh F. 
Rating:
4.0

all worked well

Jack M. 
Rating:
4.0

all worked out well

Jack M. 
Rating:
5.0

Customer did not leave a comment.

francis P. 
Rating:
4.0

Customer did not leave a comment.

Craig H. 
Rating:
5.0

They are so kind and helpful. Great Dealer!

William K. 
Rating:
5.0

The people at Jaxonsare always very helpful.

John D. 
Rating:
1.0

Misleading prices. I guess if you are looking for the most money then you are doing it right...if you are looking for repeat business you are not.

Betty S. 
Rating:
5.0

No complaints! Always like dealing with these folks!

ANN W. 
Rating:
5.0

none that I know of

DONALD S. 
Rating:
4.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Customer did not leave a comment.

bobby W. 
Rating:
5.0

None, all was perfect Great tires !

Douglas B. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

neat old hardware store I had a flash back to when I was a kid and went with my Dad !

Doug L. 
Rating:
5.0

Customer did not leave a comment.

glenn C. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
4.0

Move the unit to the location where they first make the reservation and don't run them around to other places.

Ned L. 
Rating:
3.0

Customer did not leave a comment.

Victor L. 
Rating:
5.0

Customer did not leave a comment.

Sue P. 
Rating:
5.0

Customer did not leave a comment.

Glen P. 
No reviews have been submitted for this location.

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