Customer Reviews for Jaxons Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jaxons Hardware

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Sonya T. on

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Eugene W. on

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Have a drop box at location for weekend returns to drop off the keys to the rentals

jon T. on

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Good local business.

Jeffrey W. on

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Pick up was fine although I requested a pick up location closer to where I needed the transport trailer so that put me over an hour out of my way.

BOSKO M. on

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Friendly, helpful, remember the previous customer!

Wayne H. on

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Jaxson is a great place

Jeff V. on

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Very turnkey. Great location!

Don T. on

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Kelly V. on

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Wade R. on

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The very best U-HAUL I have the pleasure to visit in the past ten years

Anna M. on

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benita G. on

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John D. on

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Very helpful staff. Assistance hooking trailer up much appreciated.

Bart R. on

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The folks at Jaxsons were great. They went out of their way to make sure we had exactly what we wanted and they did so on very short notice. Well done!

Randall D. on

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Small and lacking the bells/whistles of other U-haul sites, Jaxons came through for me. Parksley is about 30 minutes south of my start point (Chincoteague, VA). But, they had the equipment I needed. Friendly and helpful, Jaxons staff did an excellent job for Uhaul and me.

Lydia B. on

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Albert K. on

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Bridgette L. on

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Warren P. on

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Top notch service!!

Charles T. on

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BOSKO M. on

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Your U HAUL Internet reservation system shows all vehicle reserved, in reality most vehicles sit idle especially during this long weekend holiday! You are losing business, do something about it. I new proprietor and I was able to secure vehicle on the phone!

Rhasaan B. on

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Margaret N. on

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Ron T. on

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John S. on

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Paul W. on

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The rental truck had a cracked windshield (mostly on the passanger side) and as a result the wiper blades were worn out. I drove the 250 miles in mostly rain and it made the drive more stressful. Something as minor as wiper blades, but I am sure the various agents don't want to bother because the windshield needs replaced. SO REPLACE THE WINDSHIELD AND WIPERS! Also, no furniture pads were available at the pick-up location. The agent did call another location and they were out also. We were refunded to our card, but haven't seen the transaction as yet. I mentioned this in a "Contact Us" email and referenced the Master Order #.

Leigh F. on

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Jack M. on

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all worked well

Jack M. on

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all worked out well

francis P. on

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Craig H. on

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