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Lamont F
Customer Reviews for JC Woods Construction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tread cap on one of the auto transport tires came off about an hour into the trip. Property was not very well maintained. The gentleman that ran it was very nice, though.
Seth FLarger inventory.... other than that service was great
Tim GVery friendly gentleman and genuine concern over my issue.
William TVery friendly and helpful
Sheryl BI love this Uhaul team and location. They were so very helpful and friendly. This will always be my first choice to pickup a uhaul Debbie Page
Deborah PBad locate
Pedro GGreat customer service. I rented a car towing dolly and they were very informative on how to use it. Easy location going in and easy departure.
Bart SNada....perfect
Sumer FNice people in a great location. Very easy process to rent and drop off. Thanks!
eric cNot open when we dropped off, closed early!
DARYL AAll good. Ready to go when I arrived. Lady was super nice. Got the job done quickly. Easy location.
Brian ARent from these folks quite a bit - always quick and easy! Thanks!
Brett KThe location is centrally located and easy to get to! I reserved a dolly, but it was not in the truck, however JC Woods came out and provided me with one. I have no complaints with JC Woods. We've used them previously and they're easy to work with. However, the U-Haul online check in process did give me some problems - it took a good 45 minutes of having to enter and reenter information. Finally, after speaking with a U-Haul rep, I was able to get it done.
Kimberly PJC was great to work with!
BOB VJC was great to work with and very friendly. We evwn exchanged contact information. So now I have a new local friend
TIMOTHY TVery personable. Wouldn't change a thing.
ROBERT HAll good. Thank you.
Latoya MVery easy to work with.
William BVery nice guy !!
rita KOutstanding customer service and the nicest people you will meet
Casey CVery helpful!!!
Trey MNo comments, everything was fine
ALEX DVery very friendly service!!!
Theresa KVery friendly and helpful!
STEDMANN MUsed 15' truck locally for less than 4 hours. Developed serious transmission leak that was discovered upon arrival at unloading location. Since there was a new concrete driveway, truck was parked on street and furniture carted from street to house. Would have been much easier if I could have backed up driveway. Truck was taken straight back to rental location after confirming sufficient trans oil level to safely drive. Location was informed both upon discovery and return of leak and truck was removed from service by Mr Woods
Darrell PThis is literally the only location I will rent from. Jason and Heather are very attentive and helpful. Jason helped me hookup, helped me with a fuse change out etc. I will drive out of my way, passing multiple locations to deal with them.
Kreg HNot the same experience as pickup. Not very inviting. The lady that checked me out was friendly and helpful.
James Gnice, very helpful people.
Jack SABSOLUTE BEST CUSTOMER SERVICE! Equipment was well maintained. Staff member was extremely nice and friendly. Explained procedure well. 5 star rating!
River DMike was very professional and personable. It was a pleasure to do business with him.
Brandie OGreat service. No of no way to improve.
John SStaff was friendly and helpful got us right in and inspected the truck inside and out.
kraig nGreat experience! Everything was easy and quick great customer service.
Chrissy BIt was a great experience. Thank you!
Lexie WClean van with fantastic AC. Perfect for my local move. Great Customer service .. Neighborhood friendly. Went above and beyond to get me the perfect vehicle for my needs and price point. I manage condos so I’ll definitely be back.
KAREN SVery nice customer service. Lots of inventory too
Kel JNicest Uhaul agent there is Thanks You!
Tim PGreat service always thank you uhaul
Sam Hstaff very helpful great people
ROGER DExcellent service.
Tim PThe man running this Uhaul location is amazing. He was efficient, friendly and went above and beyond to make my experience wonderful. I would highly recommend renting from here!
Brittany DCouldn’t ask for anything more. Best customer service ever, they went above and beyond!
Donald WWindshield covered with bugs had to clean we had issues with the car hauler right side the strap wouldn’t stay tight had to stop several times to put back on lost time because of that
Duane Rnice frendly a one
ROGER DSame
Charles RThe location listed was phenomenal. However, my original pick up location was not the case. Your location on 2801 S. McKensie St required a document that I did not have in my possession meaning I had to drive back to my home and get it. (Which was not a big deal whatsoever.) When I arrived back to the location, 15 minutes before closing, the door was locked with a worker inside. I knocked on the door, but instead of someone answering, I saw him look at me then proceed to walk towards the back of the building. That forced me to drive to another location 20 minutes away to find a comparable uhaul truck. Due to the strict timeline I was working with, this did not sit well with me.
Charles SSend correct pickup location.
Bill GThey were polite and very helpful .
Brig BI reserved a uhaul and was told to pick it up 4 miles from my house. A couple days before I get an email telling me to pick it up 30 miles from my house. They gave me 251 mile which I ended up going over, not by much the the change in pickup area was very inconvenient.
Regina M