Customer Reviews for JCP Auto Sales
(U-Haul Neighborhood Dealer)

118 reviews

1924 W 3300 S   West Haven, UT 84401

(801) 528-9181

Location Hours

  • Mon-Tue: 9 am - 7 pm
  • Wed-Thur: 12 pm - 7 pm
  • Fri: 9 am - 7 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(801) 528-9181

1924 W 3300 S
West Haven, UT 84401

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 7 pm
  • Wed-Thur: 12 pm - 7 pm
  • Fri: 9 am - 7 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I think you did an excellent job taking care of me at the office. So thank you very much. If I ever need another Uhaul. I will go to jcp Uhaul. Inogden.Thank you very much for renting me the truck .

Debra M. 
Rating:
5.0

The rep was super helpful

DEBORAH H. 
Rating:
5.0

Make the check in process easier

jeff T. 
Rating:
5.0

John was very helpful and accomadating. My mover called me last minute and said there truck broke down. I'm glad JCP auto sales was open and the customer service was outstanding! I will refer them where I can. Thank you, Shane

SHANE C. 
Rating:
5.0

Loved the customer service!

Ketashia S. 
Rating:
5.0

Customer did not leave a comment.

ANDREA C. 
Rating:
5.0

Customer did not leave a comment.

Bennett H. 
Rating:
1.0

We arrived to drop off our rental at 5:30 p.m. the location is supposed to close at 7:00. When we arrived the building was dark and locked. I called the phone number and the gentleman who answered was rude, he state that he "had to leave" and that we were to leave our rental there and he'd check us in when he arrived the next morning. Very unhelpful and poor service.

Luke L. 
Rating:
3.0

Customer did not leave a comment.

Scott E. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Nothing! I had previously returned a rental to JP Auto Sales when we moved to Utah. They took such good care of me, that I decided that I will rent from JP Auto Sales whenever I need U-Haul products. They are amazing. Thank you U-Haul and JP Auto Sales!

Benjamin P. 
Rating:
4.0

Customer did not leave a comment.

George M. 
Rating:
3.0

Customer did not leave a comment.

Darin S. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

Austin H. 
Rating:
3.0

sweep truck out and make sure cab vent controls work properly

Susan H. 
Rating:
5.0

This rep was super friendly, professional, and respects my time. As soon as I told him my phone number my name must have popped up and he remembered me from before and was extremely welcoming and friendly which was great because I had a rough day that day

BRIDGETTE R. 
Rating:
5.0

Customer did not leave a comment.

JAMES PATRICK C. 
Rating:
4.0

Customer did not leave a comment.

Cynthia L. 
Rating:
5.0

The person greeting me was courteous, helpful and very professional. He immediately unhooked me and I was on my way in less than 5 minutes. Very nice!!

RONALD C. 
Rating:
5.0

Customer did not leave a comment.

Parker K. 
Rating:
4.0

Customer did not leave a comment.

barry C. 
Rating:
3.0

There was no one there. I had to call the number on my paperwork and was told to just leave the trailer. They were nice on the phone.

LAINE B. 
Rating:
4.0

Customer did not leave a comment.

Hewitt H. 
Rating:
5.0

Customer did not leave a comment.

Jerry D. 
Rating:
5.0

Customer did not leave a comment.

Logan G. 
Rating:
3.0

Customer did not leave a comment.

ron T. 
Rating:
5.0

Very convenient location. Extremely friendly person at the front desk.

Caleb B. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
4.0

Customer did not leave a comment.

Diane R. 
Rating:
3.0

Na

Faye H. 
Rating:
5.0

did great

Ryker H. 
Rating:
5.0

Military discount. A discount would not hurt the company. It would actually make people want to use uhaul more often.

Jacob T. 
Rating:
5.0

Customer did not leave a comment.

Deann L. 
Rating:
5.0

Customer did not leave a comment.

Brenan S. 
Rating:
4.0

Customer did not leave a comment.

Dustin S. 
Rating:
5.0

Customer did not leave a comment.

justin H. 
Rating:
5.0

Customer did not leave a comment.

Teresa G. 
Rating:
5.0

They were awesome to work with.

Crystal M. 
Rating:
5.0

Customer did not leave a comment.

elisia R. 
Rating:
3.0

Customer did not leave a comment.

Nancy K. 
Rating:
5.0

very courteous, helped make the process easy peasy. Will use this location next time for sure!!

David G. 
Rating:
5.0

Great guy to work with. Help me out even on a holiday. Would highly recommend this place to anyone.

Jaydee T. 
Rating:
1.0

The guy hung up on me on the phone because I needed the truck longer than expected he was very rude I will never rent from this location ever again he was very unprofessional

Barbara B. 
Rating:
5.0

great customer service. just had a way of making me feel at ease.

Kelsey L. 
Rating:
5.0

Customer did not leave a comment.

Alexandra D. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Tough call as service was outstanding. Professional, knowledgeable, a d very helpful. Will definitely use again. Thank you!!

Shannon B. 
Rating:
5.0

Not only did JCP Auto Sales welcome me in and make me feel comfortable but he made sure that I clearly understood the rental process. Before I left the lot, John had explained all of the functions of the different instruments and equipment. John also worked a schedule that would work with the timing for the rental return.

Grant C. 
Rating:
3.0

Customer did not leave a comment.

Sarah C. 
Rating:
5.0

Very good customer service. Keep up the good work.

Joshua G. 
Rating:
5.0

We have already sent 2 friends in that direction. Both are moving in the next couple weeks. We enjoyed use of trailer.

Ronald H. 
Rating:
5.0

The service rep was very helpful and explained my questions very satisfactorily! He suggested where I should return the truck which saved me some cost. I would rent there again for sure. Just keep doing what you do.

Clair S. 
Rating:
5.0

John at this location was very helpful. he made it an easy choice to rent from him again

Arie V. 
Rating:
5.0

Customer did not leave a comment.

Amanda J. 
Rating:
5.0

Customer did not leave a comment.

Devon T. 
Rating:
5.0

Help service, great equipment

Chad R. 
Rating:
4.0

They were not in the office during regular business hours on Monday at 9:00 am and we had to come back the next day

Susan A. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Nothing, everything was perfect. Very smooth and stress free.

Jake H. 
Rating:
5.0

John was very nice and informative!!

Julie-Dawn C. 
Rating:
5.0

Customer did not leave a comment.

Jeff N. 
Rating:
5.0

Customer did not leave a comment.

Laray B. 
Rating:
4.0

Customer did not leave a comment.

Julie E. 
Rating:
5.0

Everything was perfect. John was so helpful, positive and knowledgeable. Thank you

Kelsey M. 
Rating:
5.0

John was amazing. In spite of the less favorable circumstances, John was very nice, cool and collect. We had worked through a problem that was caused by another renter, but John made lemonade out of lemons. Good JOB!! John!!!

denny N. 
Rating:
5.0

Customer did not leave a comment.

Jet J. 
Rating:
5.0

Customer did not leave a comment.

Laurel K. 
Rating:
2.0

Used car lot that appeared to be closed when we pulled up.

kim P. 
Rating:
5.0

Nothing, the gentleman was extremely kind and helpful!

Dustin B. 
Rating:
4.0

Customer did not leave a comment.

Rian S. 
Rating:
5.0

We didn't rent the truck to move household goods. We were participating in a not for profit charity event and asked for a discount. John listened to our needs and concerns. He advised us of a Military Discount that we qualified for. John was very accommodating for us during the rental and return process.The process went very smooth and quick. The business was clean and organized. Although the Call Center Operator sent us to this location that was out of our way for this event, the hospitality was remarkable and the price was fair. We will continue to do business with this U-Haul center.

Grant C. 
Rating:
5.0

Customer did not leave a comment.

Laurel K. 
Rating:
5.0

Absolutely outstanding customer service at this location

Chris T. 
Rating:
5.0

Very satisfied

Michael R. 
Rating:
4.0

Customer did not leave a comment.

Tiffany F. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Brent S. 
Rating:
3.0

What a rip off! .99 cents per mile, plus cost of truck and fuel!! Never again.

Barnet L. 
Rating:
5.0

Customer did not leave a comment.

Jolyn H. 
Rating:
4.0

Be there at the time of pick up

Monique A. 
Rating:
5.0

The whole process was quick and easy. very friendly service. It was so easy to drive and easy to use the ramp etc. Our move went so much smoother than I thought thanks to U-HAUL!!!

Debra C. 
Rating:
5.0

very nice customer service, was treated great.

STEPHANIE H. 
Rating:
5.0

Customer did not leave a comment.

Harold L. 
Rating:
5.0

Customer did not leave a comment.

Ryan W. 
Rating:
5.0

It's already excellent

Abel A. 
Rating:
5.0

Customer did not leave a comment.

CHRIS P. 
Rating:
5.0

Everything was great as it was.

max L. 
Rating:
4.0

The app is a little difficult to use and they told me to just bring my phone and drivers license but failed to mention I may need another picture ID in order to rent the U-Haul which I did the first time I didn't have one the second time I was more prepared

Kira D. 
Rating:
5.0

Customer did not leave a comment.

kelly T. 
Rating:
5.0

Customer did not leave a comment.

Jacob V. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
3.0

Customer did not leave a comment.

Kimberly S. 
Rating:
5.0

JCP sales was awesome, answered all our questions, very easy to communicate with. Thanks!

Heidi F. 
Rating:
5.0

He was super nice and friendly. I came in about 15 min before close on Halloween. Not the best time I am sure. He never made me feel like that was a problem at all. He hitched me up and went over all the parts and procedures. Only downside was I had to an auto parts store cause he had run out of the 7 blade to 4 flat adapters. I really should have checked if I needed one before I showed up.

ELIZABETH B. 
Rating:
5.0

Great drop box!

Yolanda F. 
Rating:
4.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
5.0

Thank you. Everything was great.

Rachel J. 
Rating:
4.0

Customer did not leave a comment.

Robert T. 
No reviews have been submitted for this location.

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