Customer Reviews for JCS Rental & Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JCS Rental & Sales

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Larry S.
Rating:

Customer did not leave a comment.

Terry D.
Rating:

Customer did not leave a comment.

Laban P.
Rating:

Customer did not leave a comment.

JOELLA B.
Rating:

Customer did not leave a comment.

SHAKYLA H.
Rating:

Customer did not leave a comment.

Donald B.
Rating:

Customer did not leave a comment.

Candice R.
Rating:

Customer did not leave a comment.

Jason F.
Rating:

Customer did not leave a comment.

Rodney B.
Rating:

Customer did not leave a comment.

bridgette R.
Rating:

Customer did not leave a comment.

michael B.
Rating:

Professional and friendly

Jeff O.
Rating:

Customer did not leave a comment.

Shawn D.
Rating:

Customer did not leave a comment.

Jeremy H.
Rating:

The trailer had a roll up door instead of the one that swings open. You advertise it as being 5'4” in height, but that is not true with the roll up door. It was more like 5'1”, which was a very tight fit for our 5 foot piece of furniture. So long story short uhual had false advertising. Facility and staff at JCS Rental was fine. Just not the size of trailer that was advertised.

michael K.
Rating:

Customer did not leave a comment.

Marilyn O.
Rating:

Don't change nothing. 100 % Satisfied.!!

tim W.
Rating:

He was helpful and friendly

Dora B.
Rating:

Customer did not leave a comment.

lydia C.
Rating:

Customer did not leave a comment.

Eddie R.
Rating:

n/a

Tammy B.
Rating:

Customer did not leave a comment.

Allan E.
Rating:

Customer did not leave a comment.

David W.
Rating:

Customer did not leave a comment.

Ronald H.
Rating:

There was problems with the computer system. The gentleman who helped was very nice. He had to get ahold of "traffic" to complete our checkout. It took over an hour to complete the process.

CRAIG B.
Rating:

Customer did not leave a comment.

Randy P.
Rating:

Customer did not leave a comment.

shaun H.
Rating:

Customer did not leave a comment.

Greg C.
Rating:

No improvement necessary

Kenneth C.
Rating:

Customer did not leave a comment.

Mark F.
Rating:

I really don't have any recommendations. I was very pleased with this transaction. Every one was exceptionally accommodating. I will be back when I need to rent again. Thanks.

David S.
Rating:

Customer did not leave a comment.

Adrienne Q.
Rating:

Oldee gentleman working desk was rude

Michael F.
Rating:

Reservation made for one town and equipment available was in another. Why make reservations?? U-haul online system stinks.

Richard C.
Rating:

Customer did not leave a comment.

Ed S.
Rating:

Customer did not leave a comment.

myia S.
Rating:

Customer did not leave a comment.

jim S.
Rating:

Customer did not leave a comment.

Ellis S.
Rating:

Customer did not leave a comment.

Jimmie K.
Rating:

Customer did not leave a comment.

Lindal C.
Rating:

Customer did not leave a comment.

BOBBY G.
Rating:

The owner was not happy with renting me a dolly. His attitude about it was not good.

Jesse F.
Rating:

The gentleman who assisted was not the nicest when it comes to customer service but other than that no complaints.

Lisa M.
Rating:

Customer did not leave a comment.

MICHEAL P.
Rating:

Customer did not leave a comment.

DONALD G.
Rating:

Customer did not leave a comment.

travis B.
Rating:

Customer did not leave a comment.

Larry R.
Rating:

Customer did not leave a comment.

Carolyn H.
Rating:

Customer did not leave a comment.

Charles G.
Rating:

Easy to work with, I dropped off over the weekend but these folks I have used before and great to work with.

Pam T.
Rating:

I feel I shouldn't have had to drive all the way from Blytheville to Malden, MO when I reserved a truck in Blytheville, AR. This was a hour there and back. Very unaccommodating!

SAUNDRA H.
Rating:

Customer did not leave a comment.

MARK B.
Rating:

Better hours

Regina S.
Rating:

When a customer rents something from you, guaranteed pick up should be gauaranteed to be available at the place it is rented. I should not have to drive to another town to get the vehicle.

Christopher C.
Rating:

Customer did not leave a comment.

scott N.
Rating:

Customer did not leave a comment.

JASON V.
Rating:

Customer did not leave a comment.

LINDAL C.
Rating:

Rented from this location several times. The staff is easy to work with, and helpful.

MARSHA M.
Rating:

They were very helpful in resolving the problems caused by the originating location.

Justin W.
Rating:

I was contacted about the trailer being need to be swept out and that he would charge me if he had to do it but I could come back and swep it out and not be charged. I went 20 minutes out of my way to come back and sleep this trailer out but they charge me anyhow

DIANA C.
Rating:

Customer did not leave a comment.

JEFF W.
Rating:

Customer did not leave a comment.

Henry B.
Rating:

Customer did not leave a comment.

HENRY B.
Rating:

Customer did not leave a comment.

MARITA G.
Rating:

Their unprofessional, dirty & very nasty! Answering his cell phone in the middle of Us doing business. That's JUST SOMETHING YOU DON'T DO ESPECIALLY IF YOUR W/ a customer

KENNETH B.
Rating:

It was supposed to be a 14' truck but was a 12' plus the over cab space. It was tight but we did it!

larry J.
Rating:

Customer did not leave a comment.

RANDY W.
Rating:

I reserved this item a week in advance, instead of checking out things when I let the owner or manager know there was an issue with the person I set the reservation up with he stuck to his guns and charged me a days rental and refused pay me my deposit costing me $91.00 extra fee. I reserved this for 2 days on a Friday bringing it back on Monday morning knowing he nor any one else would be there on Sunday both the person that set up the reservation and I had no idea there would be 3 days, I guess I could have taken this item back on Sunday and he would have to pay for this item if someone had stolen it off his lot? Further more this location has other items for rent, not related to u haul ,that I was gearing up to rent however after my visit I am sure I can find these items for rent some where else! I still like u haul and the location I reserved this item with will be my choice in the future if or when I need any thing else! So, by not contacting some one to find out what I was stating was the truth he argued with me and cost himself a lot of business in the future. 21.00 he collected for Sunday but ten times that was lost in the end!!! thanks Randy Williams

DEANNA W.
Rating:

Should have transfer drivers; had to drive to Malden to pick up equipment to load in Dexter; 40 miles round trip wasted.

terra M.
Rating:

Customer did not leave a comment.

LORI L.
Rating:

It would have been great to pick it up with a FULL tank of gas, as opposed to 2/3 tank. I would have saved me on less stop to get gas. The truck was great! One thing would have been a MAJOR help...cruise control!!!

RANDY W.
Rating:

No one was there to greet me or see if there may have been an issue with any thing. I wont be using this location at any time in the future for any rental service. I go where I could make a call to u haul office to inform some one there was an equipment issue on the truck. Thanks Randy Williams

JAMES D.
Rating:

Customer did not leave a comment.

steve S.
Rating:

Customer did not leave a comment.

Chris S.
Rating:

Customer did not leave a comment.

kelly G.
Rating:

This location has the worst customer service I have ever received. The staff was rude, and I was told "I'm going to wait on my real customers first because uhaul don't pay sh#!" Service was fast once they decided to actually get to me. As a long term uhaul customer, I will really have to think twice before I use ther service again.

judith H.
Rating:

Customer did not leave a comment.

NIKKI R.
Rating:

Customer did not leave a comment.

richard N.
Rating:

The tr. I rented was smaller then the one I had to take. and much more costly to use. I was given the daily rate for the small one, but a costly rate for the larger one that got real high cost per mile.

William O.
Rating:

Continue to allow double milage for distance to travel out of our way to obtain a truck / equiptment & or lower cash charges!,.. I was charged $100.00 for starters + taxs for a $49.95 truck. That dissatisfies me A LOT!

cheri C.
Rating:

Customer did not leave a comment.

AMY H.
Rating:

Customer did not leave a comment.

Jamie L.
Rating:

Nothing the guy was nice and helpful

JAMES M.
Rating:

The customer service rep that assisted us was VERY RUDE!

BARBRA H.
Rating:

He needs a lesson in customer service. I don't know if he was having a bad day or just unfriendly in general.

ANGELA W.
Rating:

original drop off site not available, truck leeked at window and in the attic.

JOE C.
Rating:

This is where I wanted to drop off the truck. Less than .01- from the moving (to) location.

BILLY C.
Rating:

Customer did not leave a comment.

Michael A.
Rating:

Customer did not leave a comment.

TERESE D.
Rating:

Customer did not leave a comment.

ALAN M.
Rating:

Customer did not leave a comment.

BRANDON B.
Rating:

Customer did not leave a comment.

THERESA S.
Rating:

Customer did not leave a comment.

MILDRED V.
Rating:

Customer did not leave a comment.

Rating:

When we got the trailer, it was dirty-- apparently some work had been done and the floor was covered in metal shavings, bolts, and caulk. Not wanting to get this mess al over the driveway, we just put down cardboard and started loading. When we returned it, the man there said he would have to charge us a cleaning fee unless we swept it out. Not sure you should charge some one money when the problem was with the company-- not the renter. We have to move again in less than a month and will be using U Haul again, but thankfully we won't have to deal with either of these locations again.

No reviews have been submitted for this location.

Back
To Top