u-haul messed up on truck but may right and got bigger truck for peice of the liitle one thanks for your help
RICKY R
Customer Reviews for Conders Radiator Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
He first truck did not start and the second one had not been cleaned and had a crack pipe in it. The employee was very friendly.
Christi KPlease let the customer know that they are being charged for extra days when they didn't rent a truck for but only 1 day. I don't understand why I still owe money to Uhual when I drove straight to the location designated and right back and the price for mileage was supposed to be lowered to.59 per mile and I didn't go out of the way and I only picked up and unloaded at my apartment and returned the truck 24 hours later with no other mileage used. Please respond. Thank you kindly. Sincerely, Regina Anderson
Regina LThe best place for all your U-Haul needs! Great customer service!
Aaron KGreat selection and sizes available. Very polite and efficient
Greg CThe rental fees!
Michelle POnly thing wrong is I ordered 3 dollies and did not get them.
Angela HThe business was closed. Did online/texting return
Wesley BGood experience, no complaints or suggestions. Nice guys too.
tim bOnly issue we had was the app just unable to access but overall great service
Lighthouse CService was great! Unit was very clean and dependable.
Michael GConders Radiator shop has the best customer service!
Aaron KI was charge extra for driving 2 miles more than my projected trip. Whack.
Candice RVery friendly folks
Monty HGreat customer service
Douglas BWhen a company like Leaseplan rents a uhaul, don't call the local business and harrass them relentlessly because of an issue with Leaseplan.
Keenan PTire rachets need wd40 and rear under car chain was wedge Together
ronnie aThe tow dolly ratchets for the straps were very hard to work because they needed to be some lubricant
JOHN KMake sure that if there is an open sign in the window! They are open!
Angela RTruck was clean and ready to go when I arrived. Pickup attendant was knowledgeable and helpful.
Warren DI don’t know of anything that needs to change. My experience was very good and the gentleman I dealt with was very nice I was extremely happy with my service
BARBARA PThis is a nice business to do business with.. very professional, very polite to customers,very helpful. I send everyone I know to this uhaul . I want rent from anyone but cinders radiator in kennett mo.63857
beverly tTook over 2 hours to get the truck, they didn’t have the truck # that was on my order. I will never rent from this location again
Peggy WNo complaints
Tonya G👍🏻
Aaron KThe owner was extremely helpful. He talked me through all the paperwork and made sure I understood what I was signing.
Jessica BGreat customer service
Larry HYour website has serious issues.
Mark GExtremely friendly owner; arrived early for me to pickup the truck after miscommunication with unknown U-Haul representatives who claimed to be in Little Rock. Truck was originally reserved for pickup in Jonesboro, AR. Was not aware pickup location had changed to nearly an hour away from there until less than 12 hours in advance. I was not called, but rather had to call the company of my own volition to be told this. While Conder's radiator shop was wonderful, the experience leading up to my arrival there was frustrating, unprofessional, and, given the totality of the situation, THE reason I will never rent another U-Haul.
JAMES LThe truck was not swept. We had to go several miles out of our way to pick up the truck when it was supposed to be in our town we was moving out of. I was told I would get a 50 credit returned to me that has never happened! So my rating with this experience was horrible. Other experiences were good. Not this time. I really didn’t want someone’s dirt and garbage on the truck I swept it myself. The guy who was working it didn’t even care and didn’t even know the size of the truck we needed. He knew no sizes of any trucks!
Michael HNothing you are good to go!
WILLIAM PEverything was excellent.
Brenda AFor local huals its to expensive
TINA RIt was an amazing experience I've used that location 2 different times wonderful owner very helpful
TINA RThe current location was absolutely wonderful however we made a reservation for Jonesboro Arkansas we were moving out of state and they called to tell us not even 24 hours prior that we would have to drive over an hour away to pick up the vehicle we had to use our personal vehicle and our personal gas to get there which was an hour away and an hour back we had already paid movers to help us at 9 o’clock and we basically lost our money and our movers so then we also had to move by ourselves because we could not get the truck in time due to it being two hours away and then when we dropped off we had to pay more money because we went over our miles which we would not have done had we not had to drive it an hour out of the way we lost money from our renters we lost money because we had to drive our vehicle an hour out of the way it has been rediculous on top of moving to a whole new state it is something we didn’t have time for and all with a premature baby. I’m so upset and it was so stressful and 100% unavoidable.
TYLER KThe Man That Run The Place Has A Very Smart Mouth & Is Very Rude. And They Changed The Price From 50 To 76 dollars Iet that side but when they tried to change it at return to over a 100 dollars I Refused Because That Isnt The Price I Agreed To. Not Sure If The Man Tried To Change It Or If It Was The Uhal Company But I Dont Recommed Him To Anyone
Brandon MThe custermer service rep almost got me put in jail for stealing the uhaul just because he couldn't eaccept my prepaid debit card he Said he put a not in and he didn't and the police was looking for us
Dwayne WVery helpful.
DEAN MI would have been given the option of where I turned in my uhaul. There was one about 200 yards from where we unloaded the trailer but we had to go all the way across town.
Christian MI could not get into the building. Noone was there both times that I tried to go by... Sunday, then again on Monday. I was trying to make sure that I didn't get charge for cleaning the truck out, even though I did. Then I got charged for two more days when I was only one day late. Ridiculous. I have used UHaul a lot, but this was pretty discouraging.
Lisa MThe location was fine but actually getting the truck I reserved took 2 hours. It wasn't their fault. The customer service dept was sub par to say the least.
Chawna J