Customer did not leave a comment.
VERONICA S
Customer Reviews for JDS Quick Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pick up was great
BRIAN HNothing/ very polite people
FRANK KI really didn't have any interaction with any agents at this location. It was simply a drop off. Which went rather smoothly
Peggy CTires was flat ,had to hook it up myself ,put air in it ,all tires needed replaced wire showing in tires ,nails etc
AARON SFriendly staff... easy pick up and drop off.. was last minute fire to a club with my reservation at another location.. they had several options on site.
DENISE BPeople inside were rude. The car smelled like cigarettes horribly and the fact that its marketed as 20 dollars is a lie I paid 70 dollars for going 30 miles in my own town when I purchased a table that took me not even two full hours. The guy when I dropped it off was literally in his phone the entire time while I stood there confused and then when I asked is that I all have to do he said oh I have to check the gas and the mileage on it. Awful experience and horrendously expensive for something I could’ve paid someone who lives down the road actually 20 dollars. Do do it
DESTINY MI was gonna be late returning and got lost. He was very kind and told me about the dropbox, no worries.
THOMAS CFast drop off
THADD HThis location provided great help with hooking up the trailer we rented.
TIMOTHY BMy final bill was NOT what it should be and this place was no help resolving it at all.
Esther WWhen I set up the trailer reservation I repeatedly said “the trailer with the wheel caulk for a motorcycle”. When I got to the location the trailer had NO wheel caulk just a metal floor. I only took it because I was in a bind and needed a trailer NOW.
DEVLIN CExtra clean, brand new GMC. 10/10 Would again.
JOHN MIt was good.will use them again
CHARLES TNo need for improvement at this location
Max KThe vehicle I used had pretty worn windshield wipers. The headlights were off-center and dim. These two aspects together provided pretty terrible visibility.
JOSEPH DI was very satisfied with my overall experience. This particular Uhaul location is always very friendly, polite, highly efficient, and forthcoming with any and all their customer service. I will do business with them again.
STEVEN HThe truck was dirty before we picked up plus they gave us a smaller truck for what we paid the gas cap was off the truck on top of I thought U-Haul provides unlimited mileage we had to pay per mile he charged my card for A $100 my account still reflects that was told we wouldn’t be charged if mileage was less mileage was way less check engine light was on
HEATHER VThe attendant was busy with gas station nor did they have my appliance dolly that I had requested
CRYSTAL SNot this location fault but it is sad that we have to drive to a further location to drop equipment when there are other locations closer. I was told we had an option of where to drop but when trying to drop to a different location, they REFUSED and said only if there was an additional fee. Why does U-Haul make us do their delivery service?
JESSIE RThe location added charges for additional coverage that was not requested with my reservation and no one would help resolve the issue
Jennifer LNothing I always use this company and JD’S QUICK STOP!!
Bob FBy far the best place to get your uhaul equipment. Will continue to use them for all of my uhaul needs.
LANCE MWith my reservation everything was completely set and the attendant was very friendly and helpful will highly recommend you in the future thank you for a very pleasant experience
WARREN Tgood experience
WILLIAM GTruck didn’t have A/C had to travel over 250 miles
Lue CNothing really.
RICHARD TAdd toung jacks to your 66x12 trailers they are to heavy to lift.
Lyndon JI always use U-Haul when I need a truck or van, I really like using U-Haul because they take care of there vehicles, and they are clean and dependable I would recommend U-Haul to everyone,
David SHi I just wanted to reach out about my experience with UHAUL this weekend. I rented a Uhaul that was less than one mile from my home a week ahead of time. 10 minutes before I was suppose to go pick it up I received an email (not a phone call) that the reservation had been changed to a location 20 minutes way and wasn't going to be ready for 45 more minutes. When I got to pick up the UHAUL it was disgusting and smelled terrible. I just feel super frustrated because this caused a delay of me loading the truck by at least 40 minutes, I had to pay more milage and gas and smell like cigarettes after driving it. I have used UHAUL several times in my life and this was the worst experience.
Krystle GThough the rep was busy, he was courteous and efficient. There is nothing he could have done better. Because of him that is my go to locale from now on.
Maria FGreat experience no bad comments
Joe WThe gentleman behind me he counter was very helpful and explained everything to me very clearly about three times but it’s because I wasn’t understanding him. Once I understood him, it was a very easy rental and return process. I’ve rented a trailer a few times from here and this was my first truck rental. Will definitely use them again if I need them in the future.
Donald HAfter returning the truck well BEFORE our scheduled return time and leaving the keys in the location drop box, I still received a phone call from the owner of this location claiming I hadn't returned the truck! He hadn't even checked his drop box for the day nor had he checked his truck inventory. VERY unprofessional!
sandy lOwners at Quick Stop were very helpful !!!
Erin GMy car didn’t fit on the trailer. However, your app said it would fit. So I just wasted $300 because of you
Serhii KCashier was extremely helpful and the truck was in great shape
Nicole CBrakes didn’t work on trailer Didn’t find out till I picked up car Trailer uses fluid for brakes when I checked it was empty . I put one bottle in and didn’t help need fill up got an bottle and filled again Must have air in line Every time I slowed down the trailer banked in my truck and would push through light and then I would hit gas it would bang again . Was a brutal ride home
Robert HI picked up the trailer after sunset. The lot where the trailer was parked was unlit and it was raining. I was told to hook the trailer up and pull it to the front of the store so they could take pictures and inspect. very poor customer service
Rodney Bfriendly and easy service.
Helen KGreat customer service!
ed wI had four different pick-up locations and some were where to pick up truck and transporter in a different location. I finally spoke with Windy and she was able to get the truck and transporter in the same location. She was also able to get me a discount on the bigger truck. Thank you Windy.
Edna DPlease make sure that the cab is clean, the one I rented was dusty
Wilhelmina Cnice people
bill GQuick and easy return
Melissa ZThey need to get the van fixed it broke down on me couldn't use it until the next day when they sent someone out to see what was wrong
Cathy TCourteous and fast
ArTHUR FMake sure that all tires have the proper air pressure. Slack tried caused me some problems.
vancel hUhaul took my money out my account was triple charged for my uhaul never using uhaul again would not recommend it to nobody
Alfreda W