Customer Reviews for JDs Tobacco Outlet
(U-Haul Neighborhood Dealer)

Rating:

5.0

Also very friendly

Rating:

3.0

Fixs the online check in/ out process. It was a nightmare!!! It took us 90 minutes to check in because the web store would not accept our information. We had six movers waiting for us to arrive with the truck!!

Rating:

4.0

Loved being able to do everything through the app on my phone!! So easy. Also great equipment I had a 20' box it was brand new.

Rating:

4.0

Customer service was great. Only complaint was the truck was disgusting and I had to sweep out the back of the truck before I put my stuff inside the truck.

Rating:

5.0

Will not use this type of pickup again

Rating:

5.0

Did the online check out. Was super quick and easy. Plenty of space to park.

Rating:

1.0

Do away with the lock box deal and have someone to hand you the keys It took us 1. 1/2 hours to get the keys and there was a love suit left that I had to deal with and glass all over the floor

Rating:

3.0

The lady that works at JD tobacco Commerce Georgia told me she did not know how to check in the U-Haul I had to call 1-800 U-Haul to check it in the lady at the counter should know how to check it in or she should not be working there

Rating:

3.0

No one knew how to check in the truck. I ended up having to use the online app to check it back in myself.

Rating:

4.0

The location was fine but the truck was not swept out and there was damage from a previous driver. It did not effect our usage of the truck. We did the online check in and out and it was timing consuming but simple to walk thru as long as you followed the directions.

Rating:

3.0

I was able to view the outside of the truck. Once I got to my location I opened the truck box and there was broken glass, mudd, leaves, ornaments and candle residue everywhere.

Rating:

1.0

Staff did not process my return and I was charged for an additional day rental. I have contacted Uhaul and am awaiting resolution.