No one knew how to check in the truck. I ended up having to use the online app to check it back in myself.
David B.
Customer Reviews for JDs Tobacco Outlet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was fine but the truck was not swept out and there was damage from a previous driver. It did not effect our usage of the truck. We did the online check in and out and it was timing consuming but simple to walk thru as long as you followed the directions.
Chris H.I was able to view the outside of the truck. Once I got to my location I opened the truck box and there was broken glass, mudd, leaves, ornaments and candle residue everywhere.
cristen C.Staff did not process my return and I was charged for an additional day rental. I have contacted Uhaul and am awaiting resolution.
MICHAEL J.This location came through great.
Andy D.