Customer Reviews for Jeff Tire & Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jeff Tire & Automotive

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

MariaLouisa A. on

Rating:

Customer did not leave a comment.

TAMMIE O. on

Rating:

have already recommended to everyone at the Menge Ave Flea market in Gulfport MS!!!!!!!! already planning to use it several more times in next month to get my office ready to rent/sale.

lanessa E. on

Rating:

Jeff is awesome point blank!! Def way better then the Uhaul off of Pass Rd.

Brittany D. on

Rating:

Customer did not leave a comment.

SHARUTHAi R. on

Rating:

Worst experience

Christine L. on

Rating:

Customer did not leave a comment.

Natasha M. on

Rating:

Customer did not leave a comment.

Anthony P. on

Rating:

only turned in equipment to them and they where closed at the time. I do believe they could have done a better job in defusing the bad series of events by looking into it better.

david R. on

Rating:

When I showed up at 810am for my 8am pickup no one was there. The truck was not clean and the place does not know how to use the uhaul website. I had ordered furniture pads but they did not provide them. The truck had 1/4 of fuel which sucks and I returned it with 1/2 tank but did not recieve any credit for the extra gas I had to buy them. Will not use them again and wish uhaul would reimburse me.

joe J. on

Rating:

Everyone was very polite and courteous!!! Thank you and have a nice day!!!

Danny H. on

Rating:

Jeff is the BEST!! No problems, great seevice!!

Alisha S. on

Rating:

Picked up a U-Haul from this location through reservation made via the U-Haul site. The owner of this shop is SO INCREDIBLY rude. My pick up time was for 4:30. They called me at 1:22 to confirm, no mention of anything else. I call them at 4:20 and tell them I’m running a bit late, stuck in traffic. All is ok, no mention of anything else. I get a call at 4:39 asking where I’m at. I was literally next door to them, I had my vehicle in reverse to pull out the wrong drive I had accidentally pulled in to. I pulled up and the guy is waiting outside his shop door. As soon as I step out of my vehicle, I’m greeted with him angrily yelling across that he has to be somewhere at 4:45. Something that hadn’t been mentioned in any of the other previous phone calls, even when I called to notify I was going to be late. I realize my tow is not there, and they were a few minutes behind me (literally down the street also stuck in traffic and showed up before this guy even finished the paperwork for the rental). His response is, and I quote, “Well, they have THREE minutes.” By this time I’ve walked up to the door and can see the shop hours posted for M-F 8-5, which I point out. He responds that he leaves when he wants to or when the reservation is done. I respond with well, the reservation isn’t done. And he again reiterated that I had three minutes. Told him he could either wait or cancel the reservation and I’d get it from somewhere else. He decided he wanted to change his tune. He did the paperwork for the rental, hooked up the trailer, and still had ten minutes to spare before his closing time. Aside from the rudeness from the owner, the shop was dirty and the outside appearance of the business was definitely not that great. At the very least, do yourself a favor and don’t pick up any U-Haul rentals from this guy.

larry H. on

Rating:

Customer did not leave a comment.

Jasmine Y. on

Rating:

Customer did not leave a comment.

MARK R. on

Rating:

My problem was with the national service. They told me a truck was ready at a location in Diamondhead, MS. It was not the correct truck. Then they said that a 24/7 truck was available at Jeff Tire & Aubomotive in Gulfport, MS with the 1 dozen blankets, 1 furniture dolly, and 1 hand truck that I had ordered. The location in Gulfport is 19 miles from the location that I had originally reserved the truck to be picked up at. I saw Jeff (owner) when I was picking up the truck, and he told me that the truck did not have the additional items in it, and that he could not provide them. I do not view this as his fault, but as the fault of the 800 number customer service reps who assured me that those items would be in the truck.. As for the truck, it was fine. I use Uhaul regularly for work, and have generally had good service, and equipment. This was a personal move, and was the worst experience that I have had. To be clear: Jeff Tire & Automotive was not the problem, and even though it was a 24/7 rental, he came out and provided me with good information even though I was picking the truck up after hours. Thank you, Jeff, for your help. Sincerely, Mark Roberts

Charla F. on

Rating:

Customer did not leave a comment.

Bobbie T. on

Rating:

Customer did not leave a comment.

Christina A. on

Rating:

The owner who helped us was very nice however the size truck we requested was not there so we ended up with a larger truck which ended up fine but at the time was frustrating. I had never driven a uhaul before so was nervous and he did not explain anything to us and did not go over damages or anything on the truck like I've had them do in the past.

James M. on

Rating:

I don't think you can improve the experience at Jeff's Tire and Automotive. Jeff went above and beyond to make sure that we were taken care of, when I explained to him our deadline. at first I was upset that our location had been moved by U-Haul but it turned out to be the best experience ever.

aritsian P. on

Rating:

Jeff was rude. When I picked the truck up, he was told multiple times that the truck would be returned to another location. He agreed & said it was fine. Called a few days later DEMANDING the truck be returned to him. Then he denied that he said it was okay for the truck to be returned to Parkers. Charged the wrong mileage & did not place rental on corporate account.

Richard R. on

Rating:

Working with Jeff was a great experience. We will definitely use him again.

Ronald P. on

Rating:

Customer did not leave a comment.

Caneka H. on

Rating:

Jeff was great, i would recommend him to anyone.

Tiffany W. on

Rating:

Customer did not leave a comment.

Bradley T. on

Rating:

Great experience with Jeff's. Only thing I could recommend would be to add lunch hour times on the website so that people may know. I'll definitely rent from him in the future should the need arise.

Charles S. on

Rating:

This was a great experience for us. Even though the garage was quite busy the staff provided excellent assist with the rental. Very pleased and will definitely use them again when needed.

lynne H. on

Rating:

Customer did not leave a comment.

george R. on

Rating:

Customer did not leave a comment.

kristy M. on

Rating:

he explained everything to me , was very nice. offered to help if I needed it.

JERRY J. on

Rating:

Customer did not leave a comment.

DELANA M. on

Rating:

Customer did not leave a comment.

Johnny C. on

Rating:

The location uhaul rep. was great. The uhaul Internet process is complicated and having to send a picture, a picture of my license and a phone number to call is rediculous.