I paid for a dolly and furniture pads, but neither of them were in the truck. I had to buy a dolly to move my things. I also had issues with the check in process, which delayed my pickup time by 2 hours. I spoke with an agent and she refunded me for the dolly rental and said she would move my pick up time by 2 hours. When I returned the truck the following morning, that location tried to charge me $40 for being 1 hour late. They said that my time didn't change and that my account was not updated. Very frustrating experience overall.Shane R.
Trailer Rental & Towing in Gulfport, MS at Jeff Tire & Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Gulfport, MS 39503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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They never registered I turned in equipment and rented out to someone else. Then thought I owed for them too.Chad M.
Not a thing. Jeff represents U-Haul very well.clarence L.
have already recommended to everyone at the Menge Ave Flea market in Gulfport MS!!!!!!!! already planning to use it several more times in next month to get my office ready to rent/sale.TAMMIE O.
Jeff is awesome point blank!! Def way better then the Uhaul off of Pass Rd.lanessa E.
Worst experienceSHARUTHAi R.
only turned in equipment to them and they where closed at the time. I do believe they could have done a better job in defusing the bad series of events by looking into it better.Anthony P.
When I showed up at 810am for my 8am pickup no one was there. The truck was not clean and the place does not know how to use the uhaul website. I had ordered furniture pads but they did not provide them. The truck had 1/4 of fuel which sucks and I returned it with 1/2 tank but did not recieve any credit for the extra gas I had to buy them. Will not use them again and wish uhaul would reimburse me.david R.
Everyone was very polite and courteous!!! Thank you and have a nice day!!!joe J.
Jeff is the BEST!! No problems, great seevice!!Danny H.
Picked up a U-Haul from this location through reservation made via the U-Haul site. The owner of this shop is SO INCREDIBLY rude. My pick up time was for 4:30. They called me at 1:22 to confirm, no mention of anything else. I call them at 4:20 and tell them I'm running a bit late, stuck in traffic. All is ok, no mention of anything else. I get a call at 4:39 asking where I'm at. I was literally next door to them, I had my vehicle in reverse to pull out the wrong drive I had accidentally pulled in to. I pulled up and the guy is waiting outside his shop door. As soon as I step out of my vehicle, I'm greeted with him angrily yelling across that he has to be somewhere at 4:45. Something that hadn't been mentioned in any of the other previous phone calls, even when I called to notify I was going to be late. I realize my tow is not there, and they were a few minutes behind me (literally down the street also stuck in traffic and showed up before this guy even finished the paperwork for the rental). His response is, and I quote, â€œWell, they have THREE minutes.â€ By this time I've walked up to the door and can see the shop hours posted for M-F 8-5, which I point out. He responds that he leaves when he wants to or when the reservation is done. I respond with well, the reservation isn't done. And he again reiterated that I had three minutes. Told him he could either wait or cancel the reservation and I'd get it from somewhere else. He decided he wanted to change his tune. He did the paperwork for the rental, hooked up the trailer, and still had ten minutes to spare before his closing time. Aside from the rudeness from the owner, the shop was dirty and the outside appearance of the business was definitely not that great. At the very least, do yourself a favor and don't pick up any U-Haul rentals from this guy.Alisha S.
My problem was with the national service. They told me a truck was ready at a location in Diamondhead, MS. It was not the correct truck. Then they said that a 24/7 truck was available at Jeff Tire & Aubomotive in Gulfport, MS with the 1 dozen blankets, 1 furniture dolly, and 1 hand truck that I had ordered. The location in Gulfport is 19 miles from the location that I had originally reserved the truck to be picked up at. I saw Jeff (owner) when I was picking up the truck, and he told me that the truck did not have the additional items in it, and that he could not provide them. I do not view this as his fault, but as the fault of the 800 number customer service reps who assured me that those items would be in the truck.. As for the truck, it was fine. I use Uhaul regularly for work, and have generally had good service, and equipment. This was a personal move, and was the worst experience that I have had. To be clear: Jeff Tire & Automotive was not the problem, and even though it was a 24/7 rental, he came out and provided me with good information even though I was picking the truck up after hours. Thank you, Jeff, for your help. Sincerely, Mark RobertsMARK R.
The owner who helped us was very nice however the size truck we requested was not there so we ended up with a larger truck which ended up fine but at the time was frustrating. I had never driven a uhaul before so was nervous and he did not explain anything to us and did not go over damages or anything on the truck like I've had them do in the past.Christina A.
I don't think you can improve the experience at Jeff's Tire and Automotive. Jeff went above and beyond to make sure that we were taken care of, when I explained to him our deadline. at first I was upset that our location had been moved by U-Haul but it turned out to be the best experience ever.James M.
Jeff was rude. When I picked the truck up, he was told multiple times that the truck would be returned to another location. He agreed & said it was fine. Called a few days later DEMANDING the truck be returned to him. Then he denied that he said it was okay for the truck to be returned to Parkers. Charged the wrong mileage & did not place rental on corporate account.aritsian P.
Working with Jeff was a great experience. We will definitely use him again.Richard R.
Jeff was great, i would recommend him to anyone.Caneka H.
Great experience with Jeff's. Only thing I could recommend would be to add lunch hour times on the website so that people may know. I'll definitely rent from him in the future should the need arise.Bradley T.
This was a great experience for us. Even though the garage was quite busy the staff provided excellent assist with the rental. Very pleased and will definitely use them again when needed.Charles S.
he explained everything to me , was very nice. offered to help if I needed it.kristy M.
The location uhaul rep. was great. The uhaul Internet process is complicated and having to send a picture, a picture of my license and a phone number to call is rediculous.Johnny C.
The folks at Jeff's Automotive go out of their way to treat you right. Fast, friendly and with a decent variety to choose from, I'll always rent all my u hauls from Jeff. Thanks guys!SCOTT R.
Jeff was very helpful.Paul S.
Me. Jeff is has outstanding customer service. I got a very friendly vibe from himself and the entire staff. You can really tell he is an all around good person. The equipment was in very good condition when I arrived and I was waited on immediately. I thoroughly enjoyed working with Mr. Jeff.Meghan C.
Jeff was great to work withDAVID A.