Customer Reviews for Jefferson Street Garage & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jefferson Street Garage & Storage

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Ryan H. on

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Uhaul agent changed my location last minute to the jefferson dealer. Unfortunately they are closed on the weekends. I went on Saturday and no one was there so i tried on Sunday and luckily the owner happened to walk in. He was very nice and took care of me but the Uhaul Customer service shouldn't have sent me there to begin with. A dolly was not provided either.

Kentrale K. on

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The location at 800 N Jefferson St Tx was located in the back of a neighborhood and the location looked like an abandoned Repair Shop and Uhaul Storage it was very creepy

XIAOPING C. on

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Too expensive

Jerry H. on

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Customer did not leave a comment.

Mark S. on

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The owner at Jefferson St. Garage was very knowledgeable and most helpful. I will most assuredly use this facility again when the need arises.

Render W. on

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Everything was fine.

Nicole P. on

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Customer did not leave a comment.

randy g. on

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Cleaning out the truck front and back. I did not realise at first but it was terrible in both ends.

MIKE A. on

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Stephen O. on

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Eliot V. on

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ISODOR A. on

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sheshia g. on

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walter h. on

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Great experience excellent service

Clay G. on

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Bernard D. on

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Very satisfied

peggy s. on

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Dezella H. on

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ODell M. on

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Charles H. on

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Good people working hard to serve

robert d. on

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Franz R. on

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Excellent support by the folks at Jefferson Street Garage. Will definitely use again. U-Haul: Please consider adding a jack to your 6x12 ft. trailers. This would make it easier to drop it off at the rental location after hours.

Evelyn S. on

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Paul O. on

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Juan G. on

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Aaron C. on

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They did not have the tow Dollie the website said they had, and they were very unorganized and unprofessional. The yard was cluttered with vehicles and took forever to get to the equipment.

Leonard M. on

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GABRIEL L. on

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teresa c. on

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The Lancadter location was great. We returned the trailer the same day. However, the Desota location was terrible...evey person I talked to should be retrained...poor customer service...I given a reservation in Utah...I have been renting from U-Haul for over 40 years...this was the first time I felt I need to find another company.

LONNIE N. on

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Alice B. on

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Mike G. on

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Great service !

Courtney T. on

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The guy at the pick up location was very nice

TINA O. on

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TINA O. on

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Katrina M. on

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