Customer did not leave a comment.Michele M.
Jeff's Ace Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.STANLEY H.
Customer did not leave a comment.Darin B.
Customer did not leave a comment.Shirley J.
staff was helpful and friendlyDarin B.
Even though I agreed the vehicle was clean as it presented well. The interior window was covered with soda spray, the cup holders we filled with sticky stuff and the floor and seats were dirty. I thought the windshield was just dirty. My bad.Lawrence K.
Customer did not leave a comment.JULIO R.
Customer did not leave a comment.JULIO R.
Discontine the Gas ALLOWANCE..OR make the mileage lower, maybe$ .50 per mile..ERNEST R.
As usual everything went very well . Thanks U-HaulFREDERICK A.
Customer did not leave a comment.ROYCE F.
Customer did not leave a comment.Pedro G.
Great hardware store and staff!Gregg F.
Customer did not leave a comment.BLANCA G.
Customer did not leave a comment.PATRICIA G.
Customer did not leave a comment.RAGAN T.
Customer did not leave a comment.Jonette H.
Customer did not leave a comment.JOSHUA L.
Excellent customer service by all. From checking out and checking in. ThanksDawn W.
Customer did not leave a comment.DAVID W.
Customer did not leave a comment.Dylan M.
Customer did not leave a comment.LAWRENCE H.
Customer did not leave a comment.raudrick S.
Customer did not leave a comment.Marty G.
Customer did not leave a comment.David B.
Customer did not leave a comment.Janet Y.
Customer did not leave a comment.Dennis D.
Customer did not leave a comment.SANDRA LOUISE T.
Customer did not leave a comment.susana O.
All was fine. Ä¹JAMES L.
Nothing. Everyone was friendly and helpful, the check out and in was painless. Reccomended.JOHN K.
Staff is friendly, knowledgeable and makes pickups and returns quick and easy.Phyllis C.
Customer did not leave a comment.Alandra A.
Excellent checking in and out.STEVEN L.
Customer did not leave a comment.ELLERY A.
Everyone at this facility is super nice and knowledgeable.Michael D.
Customer did not leave a comment.Sheldon R.
Customer did not leave a comment.Michael D.
I would like a refund equipment had a a decect. One of the straps were tore up and no one said we had to do verification walkthrough on an app.TREVAUGHN B.
Customer did not leave a comment.Nina P.
Kaylee handled the processing of the pwk at the time of pickup and also assisted with pwk at turn-in time. Everyone at this facility was so friendly and helpful!! Their place of business and their yard where the equipment is stored is pristine!! Highly recommend renting from this UHAUL location!!ROBERT L.
Not even 13 miles in the drive both rear passenger tires blew out and we were sitting on the side of the road in 105Â° weather waiting 3-4 hours for someone to fix them. My food in the freezer is now ruing from it and I want my money back.Destiny C.
Customer did not leave a comment.Kristina W.
Jeff and his Team always provide great service. Well staffed, efficient, and friendly service. My go to for U Haul and Hardware needs.Gewin E.
nothing everything was goodJAMES C.
Customer did not leave a comment.MATTHEW F.
Nothing I could see . Keep up the good wprk, thanks.THOMAS E.
I will return to this location to shop their hardware.Jose C.
Customer did not leave a comment.ORLANDER A.
I waited over 15 minutes trying to check out the rented trailer. Neither staff was able to get the computers to work. I left without finishing the normal process. Unacceptable.JAIME N.
The online pick-up and drop-off did not work for me. There was an error that did not allow the online system to detect my location, therefore making it impossible to pick up or return my truck without assistance. The staff at the location was wonderful, understanding, and extremely helpful. However it was frustrating to not be able to complete the process on my own.ALEXANDRA S.
The workers at Jeff's Ace Hardware went over and beyond! They were kind and very helpful!KEVIN L.
Awesome experience.Travis W.
Excellent Customer Service.Truck was very clean and comfortable.RONALD W.
Very nice location, the staff was very friendly and helpful, trailer was in great condition and clean insideTHOMAS T.
The receptionist was very helpful and patient.AL B.
Everything was great.JOSE L.
Customer did not leave a comment.Tanya V.
We dropped off truck 10pm so no one was there. Everything went fineKenneth S.
Very professional very clean location know what they are doing highly highly highly recommend.RITA M.
Did not have all of my reservation items reserved. No blankets had to go to another location to get blankets for the move. Also insurance rates quoted on line did not match when i check out at time of pick up. Not a good experience. took over an hour to pick up and still had to go to another location to complete order.RANDY K.
Store was closed at time of return, did not see inside of store nor was I helped by personnel.Michael R.
Customer did not leave a comment.AMANDA C.
Customer did not leave a comment.BRUCE C.
Truck was not ready upon checkout. Previous blankets not cleared out from previous use. Hand truck not ready.JOHN O.
Fast service. Note: I dropped in a different location because the change in the unit (??)LUIS C.
Customer did not leave a comment.leonard N.
Customer did not leave a comment.SISTA PEREZ S.
Jeff and his team were very friendly and knowledgable, they helped me with every step of the rental process. When I need another rental I will be using this location.THOMAS EARL JR L.
As usual, just fine.Bruce C.
Customer did not leave a comment.Jaime N.
Customer did not leave a comment.Jaime N.
Keep doing a great job, great personal, great attitude friendly environment.Daniel S.
Customer did not leave a comment.John M.
Customer did not leave a comment.Ron M.
Return policy; returned the truck the same day ; could not get on the website for return; called the store the next day they said everything is done as far as the return; Tuesday they called asked if I needed more timewalter G.
More knowledge for online rentals. Other then that i had good service.Eriberto S.
Customer did not leave a comment.BARBRA K.
Customer did not leave a comment.Angel F.
Customer did not leave a comment.Debra D.
Customer did not leave a comment.TIM W.
Internet seems slow for check in. I checked in online and it still too over 20 minutes for the woman to get through the check in process due to computer malfunctions and a slow computerLauren M.
Lady who checked us in and out did not know what she was doing. She said it was her second UHaul rental with the first one being right before us.She had to telephone an employee (Jordan) who was not at work, multiple times. When we returned it, same lady. She needed help again from Jordan, who was at lunch. Spent about one hour total in store to rent & return truck I had reserved online. Store owner was clueless about truck rentals. All the people helping us move had arrived at the storage unit 35 miles away, before we did! Unbelievable how long it took. Being disabled, standing that long was making me very uncomfortable.She took so long trying to check us in that I called another UHaul place to see if I could rent a truck from them! Unless Jordan is there when we rent & return truck, we will take our business elsewhere. I have rented lots of trucks over many years. NEVER had a problem until this time.Horrible, service. Most likely will just go somewhere else next time.Phyllis C.
Customer did not leave a comment.Rhonda H.
Everyone was professional and friendly.Holly J.
I wouldn't change anythingWanda D.
Customer did not leave a comment.Franklin A.
Two of the ladies were in training, they were very courteous and apologetic, but they did an excellent job.Al B.
Try getn someone to answer the uhaul phone for customer traveling when they want to tell them things about their equipment an simple get info they need to properly operate said equipment i tried the number listed several times an never even got a pickup of the phonemartin K.
Customer did not leave a comment.Laurie W.
So clean, everyone was super friendly. I got the miles I needed and a convenient drop off with a night box. Would recommend to everyone!!Catherine L.
Rented a car hauler. Hauler was in EXCELLENT and near New condition. It was easy to rent from them and hauler pulled very easy. Great Experience renting from this location. Thanks ????Timothy W.
Customer did not leave a comment.Joseph C.
Customer did not leave a comment.Deana W.
Customer did not leave a comment.Judy M.
Location close in the neighborhood. Staff friendly and helpful. Rented a 5x9 trailer to move an ATV out of storage to our house. Perfect size and just what we needed.Brynda W.
Fast friendly service. Great.robert C.
Customer did not leave a comment.John J.
Very helpful group of peopleMichael M.
Customer did not leave a comment.Lisa C.