Corey W.
Customer did not leave a comment.
Customer Reviews for Jerry's Boat & Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Jerry's Boat & Mini Storage
Mark P.
Dropped off after hours. Instructions were clear and easy.
Cory F.
For staying in a same state move, I feel your prices could have been cheaper
Joseph S.
Customer service was excellent! The lady running the office was very nice and professional! Was a pleasure doing business with her at this location!
DENNIS P.
Nothing that I can think of. Equipment functions easily.
Michael K.
Closed but used the drop box. No verification system or photo processing for the trailer.
David D.
Truck was nice to drive,no issues. Prepayed for truck,blankets,and box dolly. At pickup time no dolly. Not a big issue,was refunded without any problems. Vender was really good about it, glad I picked U-HAUL.
Christopher T.
Jeff at Jerry's boat storage was spot on great and customer support over the phone with Toni was AWESOME!! Thank you for the wonderful service overall!
paul E.
Take off the COVID restrictions. Having to talk to someone, even someone as pleasant as Andrea was, over a phone looking through the glass window, was a bit ridiculous. I wasn't planning on hugging her or even shaking her hand, and she is on the other side of the counter and plenty far away from customers, so please, stop drinking the Kool Aid and open the doors.
Christopher L.
The Truck was Awesome! I used Penske for our move to Florida and U-Haul for our move back. The U-Haul experience from start to finish was much better!
Kevin W.
The equipment needs to be checked out better for use. Both fenders were broken tires were not inflated correctly light wires were not in place and not working one mile from were I picked it up
Michael Y.
Thank you.
Ronald S.
made everything really easy
Ronald S.
had set up a pre open receipt of a truck and after 2 hrs on the phone with uhaul and using all my data, I sill could NOT get into the truck. I had to wait until the store opened. I was assured the code would come to me prior to the day I needed the truck and it DID NOT.
Dewey N.
Very friendly and helpful I highly recommend them
TIM H.
Glad the trailer type I needed was there. Thanks
Kenneth S.
The place we picked up from was excellent but checking in & picking up on my phone took FOREVER! Not the fault of the location though. The owner was very nice & glad to have practically a brand new truck to drive.
Mark F.
Need to park their trailers closer to the road it was very muddy hard to get it out
jeff J.
Truck had no gas. Bad condition, brakes weak.
Joseph G.
After hour drop off.
KENNETH Z.
Wipe down the inside of truck
David S.
I was charged 2 days rental. I HAD to pick this truck up a day early. July 3rd to use today, July 4th. This was due to ALL facilities being closed for the Independence Holiday. I used this truck today. July 4th, and returned it to the rental facility after using it for about 6 hours. I checked it back in via my Andriod using the app and ALL contact information. The system charged me for 2 days rental!!!! ???? Inam hoping his will be resolved!!???!!
John W.
As expected
DonnaSue J.
The place was well lit and clean. The sign clearly stated where to put the keys and where to leave the truck.
Kelly S.
When you use a truck for 2 hrs drive it 15 miles it should not cost $200. When you call to ask about the mistake you are told to talk to corporate.
DOUGLAS C.
Would have given 5 stars; however, confusion over my reservation degraded the experience. Clerk told me I had no reservation; however, I had a UHAUL Confirmation which the clerk said was not in the system. A call to UHAUL resolved the issue which was not of my making. Not sure whether this was a UAHUL problem or an agent problem. Whatever the cause, it created distress for the customer. Probably could have been handled a bit better. Check-in was fast and professional. This was probably a one-time occurence that is not likely to recur. Jerry's Storage is a first-class operation and I highly recommend them.
elizabeth P.
I returned my truck after hours and I was so grateful for their clear and complete return instructions posted on the door! My return was idiot proof!!!
Stephen B.
Service at this location always goes above and beyond expectations.
Dennis P.
Auto Transport worked great for hauling my Mazda Miata. Would recommend to anyone needing as Easy loading and hauling vehicle transport
ron K.
very friendly & helpful!
CLETE C.
I needed a truck quick and for only a couple hours. They allowed me to rent a truck ahead of someone else's reservation and were extremely helpful with zero notice and for this, I thank you!
Mary M.
Everybody that we came in contact with treated us very nice. That was our 4th time to rent from uhaul and we have always had good service with the people and the vechiles have always been clean and in good running condition. Thank You very much.
Aaron L.
Nothing. Great job!
richard P.
I got ripped off. Never again will i use uhaul. Ever.
Cindy N.
Being charged ahead of time for mileage? Double charged for smart move insurance issue.
Johnny L.
I want to highly recommend the man who helped us at this location. He was so kind, helpful and even told us to have a safe trip. Amazing. You need to hire more just like him.
Kent D.
Customer service went out of their way to make sure I had a good experience
Raye T.
This drop off location was changed from Gersh(?) campground to Jerry's. The campground was my only option for drop off when reserving online. The phone support person changed it for me to something closer. That guy from the first spot was a problem. he called me twice and the second time complained to me that he needed that truck. The reservation was for my convenience, not his and he was kinda a crank about it.
To Top