Customer Reviews for Jim Brown Supply Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jim Brown Supply Co

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Janet P. on

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William C. on

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Drop off was handled well.

Janet P. on

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Mai L. on

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Gloria C. on

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They were closed due to 4th of July so we had to leave in the lot

Anita A. on

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Emiley B. on

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Vincent J. on

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Douglas B. on

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James C. on

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Savanna F. on

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Jim F. on

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Rebecca H. on

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The truck had some damage to the side. I reserved the truck online but the local provider could not promise that the truck would still be there on the day I needed it. I ordered 36 pads but they only had 20. But the person checking me out was VERY pleasant and helpful.

Bobby B. on

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jack s. on

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I have rented u-hauls in the past and this by far was my best experience. They got me in and out in less than 5 minutes, GREAT JOB!

MARK W. on

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Have used Uhaul several times in past few months and wonderful service thank you sooo much

travis c. on

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Make sure the gas is on the mark you say it is. That was the only issue cause when i dropped it off i put it back to where it was when i picked it up and had no proof. So i had to pay more gas

Peter K. on

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I drove from Chicago suburbs to Middlesboro/KY and used less miles than included in the rate. I still was charged the full amount... this might be uHaul practice, but it still was disappointing since I tried to used less miles. A credit would be very nice and customer friendly,

brandon l. on

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terry c. on

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The pickup location was very helpful and wanted to ensure I had a safe trip. I really appreciated the thoughts. Great people great location. The truck was clean but I found it severely lacking in drivability which could cause safety concerns, noise level, and amenities such as cruise control. I would probably rent elsewhere for a truck this size next time and will make that recommendations to others.

Charles G. on

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Very nice to deal with

Anthony B. on

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Marc P. on

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Friendly staff, explained well and supportive. Can recommend!

David W. on

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Jimmy B. on

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Rosemary T. on

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Everything was good

Jeffrey D. on

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Very helpful. Perfect rental experience.

Donna G. on

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The truck I rented leaked, everything that I packed was saturated with rain water

nancy k. on

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Pet friendly too

Michael S. on

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Parking lot was crowded and hard to get to drop off point.

Zoey W. on

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Customer did not leave a comment.