So far this has been the worst experience renting U-Haul! From begging to the end!
Pamela A
Customer Reviews for Jims Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Completed all actions online, I was charged for equipment that was not included and that I did not ask for. Multiple mechanical issues reported call me to discuss bill. 850.933.8511
David OJim was great.
STEPHANIE CThe location was a dirty old mechanic garage. The moving blankets I rented weren't in there and I had to walk all the way back up to the door, which was locked and bang on it asking for the blankets.
CRAIG SYour equipment needs to be on a mantinace schedule.
David HThe U-Haul app did not register my reservation or order. Jim was amazing and very prompt and informative. Without him I would NOT use U-Haul.
joshua j