My BIL was the driver for the day and dropped off truck near where he lives, so can't really comment on above conditions, personal, etc but since drop-off was after hours (about 7pm) w/ no one on site to answer questions, we had to call support (I merged the calls) to get assistance w/ the app (again) for him to drop the key in a box. Other part to consider: as we both were looking up info on uhaul app it took awhile to "compute" that we were working together (he as the driver, me as the payer) so I kept referring to reservation # to hopefully clarify.
Jill B
Jims Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dallas, GA 30132
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Customer Reviews
- 3.5 Average Customer Rating
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Employee's were very friendly, knowledgeable and curtious. I had no issues. Would definitely recommend to others. Thank you!
TIMOTHY CSo far this has been the worst experience renting U-Haul! From begging to the end!
Pamela ACompleted all actions online, I was charged for equipment that was not included and that I did not ask for. Multiple mechanical issues reported call me to discuss bill. 850.933.8511
David OJim was great.
STEPHANIE C