It was perfect, thank you
EDWARD P
Customer Reviews for Jobean Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice clean truck and in great running condition very pleased with the service.
MARIO AJimmy and staff were very accommodating.
FRANCIS HThe app is confusing and would rather talk to someone in person versus using the app
JOSEPH CEmployee was super nice and helpful
EDWARD PEverything was perfect
RAMON Fmanager jim was excellent, informative, hooked motorcycle trailer rite up to my suburban and had me out of there fast. excellent service, pleasure to deal with... which is very hard to find these days. i will recomend and use this uhaul dealer again
JAMES PExcellent returns experience. Just wish they had more climate control storage units.
Rebecca MEVERYTHI G WE NT SMOOTH
gary bDrop box isn’t clearly labeled as such. I believe I placed the keys in the right spot.
Dominick PThanks, great job. You make it so easy.
GREGORY WI felt so safe driving from Florida to New Jersey. Thank you for having great tires and a reliable hitch on the trailer for me!
Nancy SThe app was slightly not up to date with where we were in the process. My recommendation, have a notification for a check in 12 hrs prior to let the renter know what the process will be day of. We ended up getting our U-Haul a little late Day of because we had to call U-Haul to walk us through the app process. Not sure if it was an iPhone glitch or data thing. But it was great overall.
Oliver CI have to say, Jimmy and Bailey were the best people to work with in the past 8 months. Perfect customer service on a daily basis. They answer the phone at the facility. They were always available to answer and all questions. They handled every situation with confidence and cordious..I would highly recommend them for all your storage needs. Thank you, Jersey Girl
Nancy S | Overall ExperienceQuit changing pick-up locations. Five was too much. In the end, Jobean was great! Here at the.destination they are really good also
Gary MMy equipment was not marked as "returned" prompting the Northport site, where it was originally planned to be the dropoff point. In my neighborhood is the Eljobean U-Haul, which I have used several times. I returned the unit one day early on July 14, at 9:55 a.m., and was told it would be checked in, as I awaited by receipt by e-mail. Not having received it by 7/14 10:48 a.m., (as the receipts are usually to me before I get home) and again ask for the unit to be checked in, whereon I was told it would be done. On Tuesday I received a call from the Northport U-Haul asking why I had not returned the unit, to which I explained the preceeding and the unit was finally shown with e-mail receipt being returned.
Steven SFriendly service
ronald cJimmy was great! He was professional, kind, and took ver good care of me.
Paul LSince I will NEVER use U-Haul again, these questions do not pertain to us.
Paul PGood service
Christopher MIt was all good
mike cVery nice people in the office polite and friendly, I would highly recommend this facility.
Andrew S | Overall ExperienceNothing We were very pleased with the service and friendly people here
Eduardo DShe was very knowledgeable and Kind, no complaints here.
Christopher MJimmy gave excellent service.
Charlette IBigger signage on ElJobean Road.
Mark PWent to pick up trailer at said location in Englewood and a half hour before I got there received an email but was already on the way, not the trailer size I reserved and had to drive to El jobean still wrong trailer size but I got a trailer.
Heather BThe young lady who helped us was absolutely wonderful and a very hard worker.
Mark BNo room for improvement , the 5x8 trailer did its job , , only thing is , is that I wanted the motorcycle trailer itself but told I couldn’t take it 0ne way ?? But I got it there , thanks U-Haul
david dFriendly staff. Best U-Haul experience in a long time!
BYRD MGreat people, friendly and helpful, best yet
Jack CI had placed the order for the trailer on March 18th. the night before i was sent an email and had to pick it up at a different address than the one I placed the reservation at. had to go 10 miles out of my way to pick it up on the 29th, from where I had placed the order. Employees and owner at pickup location were nice, friendly and professional. The trailer was dirty inside, had cracker crumbs bird seed and other debris inside it.
Michael MThe gentleman working the counter, did a great job in getting me out the door in a timely manner after I arrived, and there was no formal reservation made for me from the previous day. Somehow that ball got dropped, however, he quickly made everything right, and I applaud his efforts. It was a job. Well done!
Kevin CAll worked well with our move.
ROBBIN HThe team at El Jobean is incredibly professional and friendly. They had a full office of customers, the main Uhaul POS was down, and they were still getting things done for everyone. Such an impressive team!!!
Aubrey BAgain, I was impressed by the level of servivce and responsiveness of this location. The staff is friendly, attentive and extremely eager to help. i would recommend them highly.
Octavio DIt was late after dark, there no signage and very poorly lit. There were no clear signage where to leave a returning equipment. I will say that the 15 foot truck we used did terrible on fuel (not this locations fault)
Richard SStaff person was very capable, friendly and courteous.
John KGreat customer service!
laura cthe staff at this location is the best i have encountered. they are freindly and helpful. i've never been treated as well at any other U-haul facility.
Octavio DVery friendly and helpful. Above and beyond. The vehicle was ready and waiting when I arrived.
Rachel LYou can't do anything to improve. Excellent!!
Randolph TPeople were great
JAMES BVery Good Experience
Daniel NPlace and the worker was great above and beyond to help me.
Robert tThe girl at the front desk was amazing. Super friendly and explained everything thoroughly. I will definitely recommend this location because of her awesome customer service
Heather SExcellent customer service from Bailey. She was awesome!!
Barbara RMy comment is you can’t improve perfection and courtesy that we received.
Earnest PJimmy was great to work with. He made the process painless. Very friendly in informative.
David MCourteous Employees , accomodated my needs.
Steven BPleasant staff that was friendly and helpful. Thanks.
Eugene HFriendly staff member checked in our equipment and quickly got us on our way. Thank you!
David OEverything went perfect.
Terry WStaff were very nice. Facility was very secure.
Riley F | Overall ExperienceYoung lady who rented the truck to me was most helpful. and pleasant.
Kent PNothing to improve, great service and friendly staff.
Jack CQuick easy pick-up and drop off.
Robert TAdvise that the trailer has no jack to lift the trailer off the hitch for uncoupling, or provide a suitable jack with the rental, even if at added cost. We had planned to leave the trailer at the move-out location and use the truck to run errands. When we realized there was no jack, it caused a lot of inconvenience. The gent that took care of the rental was helpful and friendly.
James SThe staff was extremely friendly and accommodating. Jobean had the best rates for auto storage. I highly recommend Jobean and would use then again.
Gregory O | Overall ExperienceExcellent staff, very friendly and helpful!
Brent M | Overall ExperienceThis storage facility is an amazing place. The staff and owners are truly awesome. They couldn’t be any better. We will definitely use their facility again when needed in the future. Jimmy and Lucinda were such a pleasure to work with.
Cindy B | Overall ExperienceEasy to deal with and friendly staff
Robert G | Overall ExperienceThis is the best storage place i have used. The lady at the desk is awesome and very helpful, with every visit i had to my storage unit. Thanks for the great experience!
Austin C | Overall ExperienceI stored my 20 foot aqua sport there. It’s survive the hurricane five thumbs up.
Jack H | Overall ExperienceGreat service
Anthony R | Overall ExperienceNot happy with: Someone continuously putting a space marker written on a concrete paver on the tongue of my new power coated trailer inviting scratches on the finish! It wasn’t your property, don’t put anything on it; Also, not happy with the fact your establishment had the ability to prorate my move in date, but have absolutely no consideration for the move out date. It isn’t like you won’t rent a parking spot the next day is someone pays for it … double dipping in that instance.
Jeffery B | Overall ExperienceAlways enjoyed the staff. Easy access to my units. I was a pleasure.
NICK S | Overall ExperienceGreat place with great people. We would choose this facility again if the need comes up.
Earl K | Overall ExperienceThe lot could have been mowed more often.
Thomas F | Overall Experienceon list for garage please get me one
Charles C | Overall ExperienceIt was easy with in and out access as I needed it. I would use this facility again.
CHRIS B | Overall ExperienceGreat service thanks
Alan G | Overall ExperienceFacility was located very close to the Marina that we use
James K | Overall ExperienceJamie the manager was awesome, nice and super helpful.
Dirk S | Overall ExperienceI was very happy with the storage & plan on keeping them in mind for my next move.
Karen E | Overall ExperienceVery convenient!
Larry C | Overall ExperienceWeed eater sliced side wall on new truck tire.
charles b | Overall Experienceno problem whatsoever just an older facility
ANDREE L | Overall ExperiencePeople in office always willing to help , always have a smile and very helpful . Ty
JODIE A | Overall ExperienceGreat place will use again when I purchase another RV
CLINT W | Overall ExperienceFriendly staff, storage room clean
Privacy R | First Impressionsstaff was friendly, got our unit quickly.
Privacy R | First ImpressionsGood.
Privacy R | First ImpressionsGood.
Privacy R | First ImpressionsVery accommodating.
Privacy R | First ImpressionsCalled and left three messages and never got a response
Privacy R | First Impressions