Customer Reviews for Jobean Storage
(U-Haul Neighborhood Dealer)

1,338 reviews

3900 El Jobean Rd   Port Charlotte, FL 33953

(941) 787-2663

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 9 am - 12:30 pm
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(941) 787-2663

3900 El Jobean Rd
Port Charlotte, FL 33953

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 9 am - 12:30 pm
Special Operating Hours
  • 7/4/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Very Good

Tom M. 
Rating:
5.0

The staff was fantastic professional easy to deal with top notch could not have been a better experience

mark L. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Highly recommend hiring through this UHaul company. Jimmy handled everything professionally and went above and beyond to make the process simple and easy. Will definitely work with them in the future.

Racheal R. 
Rating:
5.0

One of the best U-haul facilities I've used. Check-in was quick!! Thank you!!

Kim S. 
Rating:
5.0

Customer did not leave a comment.

Ron D. 
Rating:
5.0

Wet friendly and helpful staff. This was my first time and I tried the mobile reservation, I had many issues (I am the least “techy” person on the planet), they took care of everything for me. I really appreciated their patience with me and the help they provided me. 👍

Georgia W. 
Rating:
5.0

Everyone went above the bar with the transaction. Definitely my go to place from now on.

William L. 
Rating:
5.0

10 out of 10. Should I say more?

Isak G. 
Rating:
5.0

Customer did not leave a comment.

jack M. 
Rating:
5.0

Lucinda goes above and beyond in prompt assistance and GREAT service! Very friendly and helpful. Would definitely rent again from this location.

Dana Waltz H. 
Rating:
5.0

Lucinda was exceptional- most pleasant and helpful!! Definitely will use them again.

Deborah H. 
Rating:
5.0

Nothing at this location - Cindy was great and did everything she could to help us out.

Helen P. 
Rating:
5.0

Customer did not leave a comment.

DEAN S. 
Rating:
5.0

Extremely helpful and friendly

Michael D. 
Rating:
5.0

Such a lovely lady at the counter, she definitely exhibited the warmth of the South. It was a bright spot in a truly difficult day.

Myke M. 
Rating:
5.0

The U-Haul van we rented was very clean and in great working condition! The manager of this location, Lucinda, was extremely helpful in securing a rental vehicle with very little advance notice. Return the vehicle was very easy and the rates were very fair. Thank you very much!

John P. 
Rating:
5.0

I want to thank Lucinda at the 3900 Jobean Ave Port Charlottle fl U-Haul.She went above and beyond for us!! We rented a truck to store our belonging for a couple of days when we purchased our new RV. There were some issues with the new one and we needed some service. She helped find someone to come fix it! She really was wonderful snd helped me in a very stressful situation andt was Easter weekend! I cannot thank her enough!!!

Wayne D. 
Rating:
5.0

The lady that I spoke with on the phone and subsequently dealt with when I got there was excellent.

Bruce K. 
Rating:
5.0

The best!! Made the whole process easy and worry free.

Fred J. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH H. 
Rating:
5.0

It was a little complicated with all the phone confirmation, but yet, easy!!!

Jody W. 
Rating:
5.0

Everything was great.

Cherylene A. 
Rating:
5.0

excellent Service

jeff V. 
Rating:
5.0

Everything was perfect

Jack D. 
Rating:
5.0

The customer service at this location is excellent.

Ed C. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth R. 
Rating:
5.0

Nicest folks in Florida. Great place to rent your next uhaul.

Roy S. 
Rating:
4.0

Staff is so friendly and willing to assist and explain everything. Contract to assuring proper connection and verification that all lights are in working condition.

MAXEL M. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

DONNA L. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Nothing to improve customer service was outstanding she really helped us to make sure we had everything we needed for trailer and had very great positive energy roght when you walked through the door!!

Devon D. 
Rating:
5.0

Great place with nice, professional and friendly folks. Always clean vehicles.

Karen M. 
Rating:
5.0

Staff was quite courteous and helpful. Definitely will be my go to place when I need items that you folks rent. Thanks for everything.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Kerry G. 
Rating:
5.0

Nice lady very knowledgeable and friendly

Bill K. 
Rating:
5.0

Customer did not leave a comment.

MAXEL M. 
Rating:
5.0

Truck needed to be cleaned (cabin as well as cargo area) - which the owner took care of - but delayed our departure by 20 -30 minutes.... Owner is super nice and very apologetic about not addressing this prior to our arrival. I recommend this location - very convenient!

Timothy M. 
Rating:
5.0

Awesome lady helped me with my rental. I will go there again—because of her

Charlotte S. 
Rating:
5.0

Customer did not leave a comment.

ramanan V. 
Rating:
5.0

Customer did not leave a comment.

Dale R. 
Rating:
5.0

Customer did not leave a comment.

GEOFFREY P. 
Rating:
5.0

Your people are terrific but your website sucks

ROBERT J. 
Rating:
5.0

Customer did not leave a comment.

LINETTE D. 
Rating:
5.0

Very friendly clean respectful and on the top of everything.

KIMBERLY D. 
Rating:
5.0

staff there is amazing.

RICKY G. 
Rating:
5.0

Good

MAULIK S. 
Rating:
5.0

Customer did not leave a comment.

HECTOR M. 
Rating:
5.0

Customer did not leave a comment.

LORNE B. 
Rating:
5.0

The lot could have been mowed more often.

Thomas F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS E. 
Rating:
5.0

Rear hold down on trailer was missing

WILLIAM W. 
Rating:
5.0

on list for garage please get me one

Charles C.  |  Overall Experience 
Rating:
5.0

El Jobean Uhaul is a wonderful location that my wife and I frequently use. Lucinda and staff are always so friendly and such a pleasure to deal with.

Shannon W. 
Rating:
5.0

Excellent service!

Brian B. 
Rating:
5.0

Excellent and professional service, moving is onerous, thanks to UHaul, they mad the job easier, priced fairly

JIM S. 
Rating:
5.0

The staff was very helpful and great to work with!

MATHEW M. 
Rating:
5.0

Very nice and helpful agent.

ARTHUR W. 
Rating:
2.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

Friendly and helpful staff

MICHAEL S. 
Rating:
5.0

fantastic AAAAAAAAAAAAAAAAAA+++++++++++++++++++++++++++++++=

FLORENCE J. 
Rating:
5.0

Customer did not leave a comment.

Daniel N. 
Rating:
3.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

RICHARD K. 
Rating:
3.0

Dropped off trailer and took the 16 hours to check it in but easy drop off

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS J. 
Rating:
5.0

Customer did not leave a comment.

THONEY A. 
Rating:
5.0

Customer did not leave a comment.

SHANNON W. 
Rating:
2.0

Not change the location to a further one then selected make sure the equipment is better maintained. The auto transport crank for raising and lowering the auto transport broke. Contacted roadside assistance and they couldn't get anyone to fix it. They wanted me to exchange the auto transport the next day.

KOREY R. 
Rating:
5.0

one of the best experiences we had yet with UHAUL. Nice people and easy pickup.

PAMELA S. 
Rating:
5.0

Lucinda was Great !!! Very friendly and efficient and Great customer service. ⭐️⭐️⭐️⭐️⭐️

MICHAEL F. 
Rating:
5.0

I do not make recommend anything to anyone.

ROBERT R. 
Rating:
5.0

great

WAYNE J. 
Rating:
5.0

Customer did not leave a comment.

Crystal R. 
Rating:
5.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Lucinda was extremely helpful and problem solved our dilemma perfectly.

Renee B. 
Rating:
5.0

Lucinda and Winnie (dog). Went above and my expectations. Pleasant, helpful and courteous.

JEAN T. 
Rating:
5.0

Customer did not leave a comment.

SCOTT B. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Great service from uhaul

BRENDAN M. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

Just the cost. My only complaint is about the cost.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Vakhtang L. 
Rating:
3.0

Customer did not leave a comment.

Fredrick R. 
Rating:
4.0

Customer did not leave a comment.

Steve T. 
Rating:
5.0

Customer did not leave a comment.

Laura S. 
Rating:
5.0

I really resent these requests for "feedback" from companies or services like yours. I am usually paid very well for my opinions doing market research. But in this instance, I am making an exception. I am doing so because. The couple that run this franchise are most charming and accommodating. They take special care of their customers and do all within their powers to make sure that one's experience is a pleasant one.

DAVID T. 
Rating:
5.0

Lucinda was awesome! Clean truck and made everything a breeze. Highly recommended and very kind!

KENNETH M. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
2.0

The trailer that I reserved was not at the site. I had to take a larger unit or drive ten miles to get the unit that I reserved. Upon return, nobody was at the site and the access gate was closed. I waited a half hour for someone to show up. Nobody answered the phone, either.

MARTIN F. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Person at location was very friendly and helpful. Again, trailer tongue jack would help.

Curtis L. 
Rating:
3.0

After hours drop off so no contact with anyone at final destination

THEODORE E. 
Rating:
5.0

Customer did not leave a comment.

GROVER C. 
Rating:
5.0

Stay the same as you are.

DAVID T. 
Rating:
5.0

Manager was very nice and efficient

DAVID P. 
Rating:
5.0

Very nice and very helpful people

SAMUEL S. 
Rating:
5.0

Very good and entertaining experience. Certainly helped take the stress off moving.

Amber L. 
Rating:
5.0

Customer did not leave a comment.

Diana H.  |  Overall Experience 
Rating:
5.0

It was easy with in and out access as I needed it. I would use this facility again.

CHRIS B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edmond C.  |  Overall Experience 
Rating:
5.0

Great service thanks

Alan G.  |  Overall Experience 
Rating:
5.0

Facility was located very close to the Marina that we use

James K.  |  Overall Experience 
Rating:
5.0

Jamie the manager was awesome, nice and super helpful.

Dirk S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLENE R.  |  Overall Experience 
Rating:
5.0

I was very happy with the storage & plan on keeping them in mind for my next move.

Karen E.  |  Overall Experience 
Rating:
5.0

Very convenient!

Larry C.  |  Overall Experience 
Rating:
4.0

Weed eater sliced side wall on new truck tire.

charles b.  |  Overall Experience 
Rating:
3.0

no problem whatsoever just an older facility

ANDREE L.  |  Overall Experience 
Rating:
5.0

People in office always willing to help , always have a smile and very helpful . Ty

JODIE AND JEFF C.  |  Overall Experience 
Rating:
5.0

Great place will use again when I purchase another RV

CLINT W.  |  Overall Experience 
Rating:
4.0

Friendly staff, storage room clean

Privacy R.  |  First Impressions 
Rating:
5.0

staff was friendly, got our unit quickly.

Privacy R.  |  First Impressions 
Rating:
3.0

Good.

Privacy R.  |  First Impressions 
Rating:
3.0

Good.

Privacy R.  |  First Impressions 
Rating:
3.0

Very accommodating.

Privacy R.  |  First Impressions 
Rating:
1.0

Called and left three messages and never got a response

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top