Customer did not leave a comment.Peter O.
Customer Reviews for Joe Guzman Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No improvement needed. My experience was excellent. The uhaul agent was very professional and courteous. The truck was clean, gassed up and ran very well. No complaints at all. Thank you very much for providing such wonderful service.Billie C.
Customer did not leave a comment.Roxanne W.
Customer did not leave a comment.Xavier C.
Tried to return truck 12/24 (they were closed) but the gate was closed and locked. There was a phone # for gate access but after several calls, no one answered and went straight to voice mail. Left multiple voicemails, no one ever called back after several days. Tried returning again 12/27, same issue. Someone finally opened the gate from inside, and I left the truck at 7:45 am (15 minutes BEFORE it was due) with EXACTLY the amount of fuel required by the contract. Later they emailed me with a bill for extra fuel, and 1 extra day for being late. I again called them to resolve this, and no answer and no call back. Had to go through UHaul for a refund. I left a formal complaint against Joe Guzman Enterprises. DO NOT USE THIS UHAUL FACILITY!!!!Geoff D.