I picked up on Sunday when the office was closed. My reservation was not updated to allow me to check in alone. The location had everything set up, it would just have been nice to not have to call in. Customer support was quick, friendly, and helpful.
Yannick B
Guzman And Sons
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dixon, CA 95620
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great communication, very friendly and super helpful. I will definitely be recommending to anyone in need!
STEPHANIE RJunior was the gentleman that greeted me and he was fast, thorough, and pleasant.
RONNIE SIzzy at Guzman and Sons was great. However, Uhaul customer service needs improvement. We had originally reserved a truck for 8am Tuesday locally. I got a call Monday saying there wasn't one available locally so we had to go to another town and could not pickup until 9am. We arrived at the pickup location where we were supposed to pick up the truck. After 9am we called them because no one was around. We found they were closed that day though their sign said otherwise. The person we spoke with said they could bring a truck if we could wait. Since our time was already backed up, we did not want to wait longer. I was very unhappy with the later pickup time and then no one there. All of this added to a much later start to our son's move. I think communication needs to be better between Uhaul and the customer in situations like this.
DIANA H6x12 trailer tire blew out 163 miles from Albuquerque; nothing around for miles. Set us back half a day during our recent move from vacaville CA to florence SC which included my adult daughter and our 7 cats headed to our new home but then stuck at the side of the road waiting for roadside service to fix a blown tire! very very frustrating and upsetting.
LORI A