Customer Reviews for John & John Associates

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of John & John Associates

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Gloria R. on

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oliver K. on

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Keith D. on

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John was very friendly and even came in on Sunday morning to get everything taken care of for us. Excellent customer service!

FRANK C. on

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Michele S. on

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Christopher B. on

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Shad W. on

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Larry J. on

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Excellent service and great location for my needs. She was very nice and expedient and I had no problem. I was in and out in about 5 minutes or less.

brenda M. on

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The 20' truck I rented was extremely dirty. The truck floor was covered in dried mud and dirt. I had to sweep and damp mop the floor out before I could load anything into it or my furniture and mattresses would have been covered with mud.

Tim D. on

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Crystal G. on

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No where to pull the truck in. Location was cluttered with broke down vehicles. When I parked the truck and trailer combo the trailer was only feet from the road. There was no other place to park and there was no other uhaul equipment there. Very disappointing and frustrating to park. When I unloading my vehicle from the trailer I had to back into the road completely to get off the ramps. If the road had been any busier that could have been dangerous.

Donna S. on

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John and John was very customer friendly

carl C. on

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Brenda S. on

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Rebecca H. on

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Frank G. on

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Stephanie S. on

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Maintain box inventory

Wes G. on

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Very friendly staff. Easy access. Would highly recommend!!! A+++

Yvette M. on

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Michael B. on

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Shad W. on

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Michael C. on

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Great to do business with.

Bridget K. on

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My wife picked up the keys early per their request and they just pointed out the truck to her. I returned at 4 to find the driver side had damage but the staff had not marked it on our rental agreement nor did they have my wife inspect the truck.

Robert L. on

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Shipshe C. on

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Jason J. on

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Robert T. on

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Brian P. on

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james M. on

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I though I had reserve a 26 ft. but could only get a 20 ft., that needs to be EXPLAINED when booking. There was a 26 ft. available but would have required a 40 mile round trip before loading .

Rose C. on

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Jeffrey H. on

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No one was around during their normal business hours (posted as 8-12 on Saturdays). When i dropped off the truck and couldn't find anyone around and the door was locked, I called their number and it went to some automated message saying all reps were busy; so was not able to contact them. I used the 24 hour drop-box so it worked out fine dropping off the truck. However, someone else showed up right after me to get information on renting Uhaul trucks and i ended up trying to answer their questions for them since no one was around.