I ordered appliance dolly went to pick up equipment dolly not a available! There wasn't enough time to go 20. Miles one way to get one. Still charged me for one just not as muchPatricia F.
Moving Truck Rental in Brazil, IN at John & John Associates
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Brazil, IN 47834
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Great service, equipment was clean, and ready to go.Anthony S.
Dropped off after office hoursLESTER M.
I had trouble with the 24/7 share getting my truck had to wait two and a half hours and someone had to come and break the lock for me to get my key. The van had shifting problems in the transmission I was not happy with any of this at all and I would never use Uhaul again. I did speak to a nice customer representative named Miranda who was did everything she could and a man named Vernon who undid the key for me those are the only two people that I would say anything nice about. The lady at the location did not have any sympathy for what we went through to get the van it cost me extra money and I was very unhappy!Sharon C.
I reserved my U-Haul for noon. I received a call before noon and I told her I needed to stop by the pharmacy first. She called me again at 12:15 wanting to know when I was coming that she goes â€œto lunchâ€ at noon. She was rude. Had she told me that, I could have rescheduled for 1 to accommodate her schedule. I had everything online to check out. All I had to do was pick it up. I never saw her. The truck was dirty and the windshield had to be cleaned before we could travel on our move.Catherine W.
Nothing. John was the greatest part of all of this.KEVIN C.
No problems. Very friendly people and helpful.Natalie F.
Awesome service. A little misunderstanding with the main office, but this branch went beyond and I was able to get what I needed when I needed it.William C.
The guy that checked out the trailer was unable to clearly explain some of the charges. This was rectified when I returned the trailer and the lady that checked me in explained it. Overall it was a very good experience. I'll be back to U-Haul next time I need a trailer.Mark Y.
Awesome service, nice peopleDeborah M.
Small town and great people. Rental truck was in good condition and made the trip well. Easy in/out and taken care of.Adam B.
Both places we rented from and dropped off. Were excellent. The 26' truck was unsafe.Jim F.
Put the key box lower for short peopleSherry F.
Online insurance deals didn't have all the options noted but luckily upon arrival the store gave us a better option not offered onlineSean E.
John was very friendly and even came in on Sunday morning to get everything taken care of for us. Excellent customer service!Keith D.
Excellent service and great location for my needs. She was very nice and expedient and I had no problem. I was in and out in about 5 minutes or less.Larry J.
The 20' truck I rented was extremely dirty. The truck floor was covered in dried mud and dirt. I had to sweep and damp mop the floor out before I could load anything into it or my furniture and mattresses would have been covered with mud.brenda M.
No where to pull the truck in. Location was cluttered with broke down vehicles. When I parked the truck and trailer combo the trailer was only feet from the road. There was no other place to park and there was no other uhaul equipment there. Very disappointing and frustrating to park. When I unloading my vehicle from the trailer I had to back into the road completely to get off the ramps. If the road had been any busier that could have been dangerous.Crystal G.
John and John was very customer friendlyDonna S.
Maintain box inventoryStephanie S.
Very friendly staff. Easy access. Would highly recommend!!! A+++Wes G.
Great to do business with.Michael C.
My wife picked up the keys early per their request and they just pointed out the truck to her. I returned at 4 to find the driver side had damage but the staff had not marked it on our rental agreement nor did they have my wife inspect the truck.Bridget K.
I though I had reserve a 26 ft. but could only get a 20 ft., that needs to be EXPLAINED when booking. There was a 26 ft. available but would have required a 40 mile round trip before loading .james M.