Customer Reviews for Johns Food Market Mobil
(U-Haul Neighborhood Dealer)

Rating:

1.0

The amount of fuel shown on the paperwork does not match the amount on the truck which is a problem for obvious reasons

Rating:

5.0

Excelent costumer service!

Rating:

5.0

Good thanks for good services

Rating:

4.0

Owner was helpful and friendly

Rating:

5.0

The worker handles everything so well. He does everything at this gas station! He handles it with a calm friendly demeanor ✌️🕊️

Rating:

5.0

Friendly staff, easy pickup and drop off.

Rating:

5.0

Excellent service

Rating:

5.0

Quick and attentive customer service including extended hours until midnight.

Rating:

5.0

Very good customer service!!

Rating:

5.0

Friendly, helpful staff who are quick to assist with any inquiries or issues.

Rating:

5.0

I’ve uses location multiple times and always meets my standards. The vehicle or equipment I book is always there. Never had any issues with my reservation times and the staff are super friendly and helpful. Will continue to use this location every time I need a rental.

Rating:

4.0

Great customer service!

Rating:

5.0

Fueled the truck up, spoke to the staff member, very professional. Easy drop off.

Rating:

5.0

Excellent experience from the moment we booked the truck to the day we dropped it off in Lincoln Nebraska.

Rating:

5.0

Very helpful staff

Rating:

5.0

To sweet the sand. On the cabin.

Rating:

3.0

I was given a vehicle that would not pass a DOT checkpoint. Twenty minutes into my 200 mile day I was alerted that I had no brake light and no blinkers on the drivers side of the van. I'll never rent from Uhaul again .

Rating:

5.0

Thanks

Rating:

5.0

Easy rental process. No complaints.

Rating:

5.0

Very easy to pick up the Uhaul. Driver's side front tire pressure gauge was not working correctly, but it was clear to see that the tire was not 0 PSI.

Rating:

5.0

Customer points system.

Rating:

4.0

The drop off location was actually at a convenience store. They had a small U-Haul sign out front. The individual inside was very courteous to us when we dropped the truck off and made the process very easy.

Rating:

4.0

This order was transferred from U-Haul on SR 436. The van they tried to rent me had severely worn / bald rear tires. The wear bars were showing and even worn down on both rear tires. This tells me they do not safety check their vehicles. Those tires have been worn for quite a while and several rentals. I have pictures if you truly are concerned.

Rating:

3.0

Please don’t over charge your customers

Rating:

5.0

I was very happy with the customer service received at this location. Would definitely use again, if needed. Highly recommend.

Rating:

5.0

Great customer service

Rating:

5.0

Allow renters to do the validation prior to pick up.

Rating:

2.0

There was no dolly at the place. Van was fine, but they tried to charge me $80 in gas. Had to check receipt and call back. They fixed it, but have been having a ton of issue like this with uhaul lately.

Rating:

5.0

Nothing you doing a great job keep up the good work.

Rating:

5.0

Excellent people

Rating:

3.0

The inside of the truck was not that cleaned, it had a bad odor, and the windshield was not clean. If that gets corrected this location could get a five-star rating. The customer service was A+.

Rating:

5.0

Gentleman understood truck was not clean upon pick up. Replied that he would take care of this.

Rating:

3.0

They forgot to close my return, until I stopped by and reminded them 3 days later

Rating:

5.0

These guys are great!! Always so happy with the service!! 🙂

Rating:

5.0

Great service. Easy to work with. They explained everything. Open late. Plus the location is at a gas station so you can put in the proper amount of gas.

Rating:

2.0

Have staff there to help and be honest

Rating:

4.0

The people and place was friendly and efficient. However my original pick up time was for 9:30 and they called me and asked to reschedule for 10:30. I had to wait another 30 minutes for the van to arrive. They offered me a bigger U-Haul at the same price but I did not feel comfortable driving a bigger truck so I said no. Although I know that the bigger truck is offered at the same price online. The air conditioner was blowing hot air so it was very uncomfortable.The attendants were very nice and the location is clean and the attendants very professional.

Rating:

5.0

Very swift drop-off, friendly staff made it easy.

Rating:

2.0

Pick up not good. Waited 20 mins bc the lady didn’t know what to do.

Rating:

5.0

These people were fantastic to rent from. Everyone was so nice and informative. I left my handicapped tag in the vehicle and they messaged me immediately. I would rent from this location again. Thank you so much!

Rating:

5.0

SUper easy drop-off!

Rating:

5.0

I believe I was overcharged on accident

Rating:

3.0

It’s just a convenience store with a key drop box.

Rating:

1.0

It was infested with bugs ! I told the worker he didn’t care. My belongings were ruined and now have bugs !!! I’m so upset. I will never ever use or recommend anyone to u haul ever

Rating:

5.0

Only problem was they forgot to put the equipment I asked for in the U-Hual.

Rating:

4.0

Staff was very nice and location convenient except that the station was difficult to maneuver a larger truck.

Rating:

5.0

Nothing to improve, this location had excellent service!! This location went above and beyond!!! Happy customer here

Rating:

5.0

All went well. No issues at all. Will definitely come back if needed. Invoice was exactly as expected.

Rating:

5.0

Thank you, Robert

Rating:

5.0

The worker was knowledgeable & very polite.

Rating:

5.0

Easy experience with friendly staff

Rating:

5.0

Thank you

Rating:

1.0

Keep correct records and not overcharge by literally hundreds of dollars for mileage that was not driven.