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MICHAEL A.
Customer Reviews for Johns Food Market Mobil
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Provide tie down cords for the 10 ft truck.
STEPHANIE H.The pick-up location was clean, professional and courteous. I would recommend the location to anyone however, Uhaul customer service sucks! I scheduled online in the morning to pickup my autotransport in my hometown, 10 hours later, 12 hours before I pickup the autotransport, Uhaul sends me an email stating my pick-up location has been change to a location 3 to 4 miles away. I then look up this location and found it was actually 25 miles away from my hometown and in the opposite direction I would be teaveling. I tried to call Uhaul to redirect. I was on hold 30 minutes with no answer. I hung up and went back on line to reschedule for a much closer location. I found one only 5 miles away in my hometown. I cancelled the first appointment and kept the second. Get a clue Uhaul, customer service in relocating equipment 25 miles away is asinine!
Bruce C.This was almost5 months ago and not at all recent but the service was memorable so I don't mind filling this out!
Taylor P.Great experience easy to pick up and drop off.
COLIN Y.Gentleman that took the U-Haul was very friendly and helpful. I accidentally left my Sun Pass in the vehicle and he called me right away to let me know. Much appreciated!!
Robert A.This was a fast and easy transaction
DONOVAN S.The representatives made the process simple for pick up and drop off !
Linzola T.In and out quickly, both drop off and pick up. Friendly staff.
CARL J.U-Haul employee at this location was very courteous and helpful.
ANTHONY P.Excelent service!
Luis R.Everything was just perfect & smooth thank you U Haul
Maged E.This location is staffed with excellent customer service pros
DAVID M.Nothing! Everything was awesome from reserving the truck over the phone with Robar, to picking it up with Stephanie, to the easy return. Thank you for making a stressful time (moving) an easier one!!
COLLEEN S.Continue to stay in business.
Javone D.It was smooth and easy. The location had my truck ready to go and I used the app to sign in and check out, so all I had to do was get the key from the counter and then drop it back off. The location is easy to get into and out of as well. I also like that it's a gas station so you can replenish your gas in the same place you drop it off.
Barbara B.Nothing
Carlos G.Very polite
james B.Process was easy and workers were very pleasant and helpful.
Mariangely R.Excellent experience, store owners went above and beyond!
HANNAH C.Customer service was great. They even came out to check me in as I was putting gas in the truck when I returned it.
MICHEAL C.Check in was fast and easy. I will definitely use their services again.
Nichele B.I paid for dollys and when I got there they didn't have any. Didn't get refunded
McKenna B.Robert has a very nice location he has a first class facility and is very friendly and thorough . I would highly recommend using his facility. Every time I've rented a U-Haul from him he is very accommodating
harold N.great customer service, thank you!
Perla P.Un mejor administrador y personal que de verdad le guste su trabajo!
Carmilo O.John's Food Mart gave great service. I will definitely use this location again and refer friends and family as well. Thank you.
Rebecca B.Great customer service
Barrington M.The person at the counter was very helpful. Overall a great experience.
Kathleen S.Some problems using the app to know how to get the keys and find number of truck.But found really helpful assistants , got quick call and then agent from stablishement was really helpfull . Truck was in excellent conditions. 2nd time we use service on the same place and great people. Thanks!
JAVIER R.Did not find out until I got there that the furniture pads were not available.
Teresa D.Robert is a sweetheart and will do whatever he can to make your rental process super easy. Clean location, friendly staff
Gina B.Staff was very courteous and helpful
GINA B.Great customer service. Definitely recommend.
Clarence W.Super clean truck bed and friendly polite service!
Brooke M.Increase lot size. Great customer service
Kip M.Solid location, quick and nice service. The fact that it's stationed at a gas station is extremely convenient for filling prior to returning as well
Felix M.Very helpful and nice!!
Alicia S.Robert gave me hints for driving the truck. He was so professional, friendly and kind. Thank you Robert! I appreciate your advice, it made driving much easier for me.
Siu-Ling C.Easy transaction. Quick turn around. Help with hitch attachment and connection. I'd recommend this location in a heartbeat.
Luis C.Super nice people made it super easy
Milton B.Good Service Good People Family Business.
Amanda V.Convenient location, accommodating staff. It's always an easy, trouble-free transaction and the right truck for the job has always been available.
John F.Be more helpful with the customer
William D.The process was simple and quick. The gentleman was very nice and took pride in getting it processed and out the door which is what you want when your trying to get a move started.
David C.Again great customer service. Happy customer
Edwin V.Fast, easy, great customer service
Curtis W.I'm a picky costumer and finally there was an experience way beyond my expectations. Thanks for making the difference.
angelica T.Amazing Service and great trucks.
Maya A.Robert is amazing. He's so detailed and helpful and always has a smile on his face. Renting a truck other places has never been this easy and he just makes the whole process quick and smooth. It's my second time renting from him and I'll never go anywhere else to rent a truck again. Best location and great trucks!
Maya A.