Customer Reviews for Johns Garage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Johns Garage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

joseph s. on

Rating:

Customer did not leave a comment.

Jordan C. on

Rating:

I went in and the rate was $89 by the time your system error was resolved it cost me $114+

John S. on

Rating:

Customer did not leave a comment.

Jane C. on

Rating:

Customer did not leave a comment.

Judith S. on

Rating:

Customer did not leave a comment.

RANDY B. on

Rating:

Customer did not leave a comment.

ERIC H. on

Rating:

Customer did not leave a comment.

STEVE C. on

Rating:

Customer did not leave a comment.

LAWRENCE R. on

Rating:

What a great experience what a nice buisness owner what a pleasure

JEAN S. on

Rating:

Customer did not leave a comment.

PRISCILLA P. on

Rating:

Best uhaul rental experience ever. John from Johns Garage in Little Falls NY is a super guy. He ook care of me and was so upbeat easy going and professional. I had to move my business with short notice and was stressed. Thank his he made this part of my move so much easier. Best service ever! I’d drive out of my way to use his uhaul rentals.

ROXANNE D. on

Rating:

Customer did not leave a comment.

James P. on

Rating:

Leave a better parking space open for incoming vehicles. I felt bad for parking in what could have been not the best for opening of business on a Monday morning.

Michael F. on

Rating:

Customer did not leave a comment.

Timothy M. on

Rating:

Perfect & friendly service! would do business here again!

DAN R. on

Rating:

Customer did not leave a comment.

Lutz S. on

Rating:

Free coffee and donuts would be nice ;-)

Dawn G. on

Rating:

Other than the truck I reserved being 7 hours late... Pick up was over all a good experience. To make the experience better, uhaul should make sure there is in fact a truck to rent before they offer it online.

Fancy K. on

Rating:

Customer did not leave a comment.

DAN R. on

Rating:

John's Garage always does an outstanding job to accommodate customer's needs.

MIKE K. on

Rating:

All good

christopher b. on

Rating:

Very pleased with everything! John is a great individual and a pleasure to work with.

JOHN H. on

Rating:

great

CATHY W. on

Rating:

John is great - he makes the experience very easy. I have recommended John's to others and I have also used it in the past and will again!

William S. on

Rating:

Customer did not leave a comment.

John V. on

Rating:

Customer did not leave a comment.

Donald J. on

Rating:

Customer did not leave a comment.

Donald J. on

Rating:

Customer did not leave a comment.

TODD H. on

Rating:

Customer did not leave a comment.

MARK R. on

Rating:

nothing

Craig P. on

Rating:

Should be able use equipment one-way for the same rate, shouldn’t have to return equipment for a fair rate. $650 to not return trailer; whereas I had to bring trailer back 826 miles for a rate of $194.

CLAIRE A. on

Rating:

I needed a truck in 12 hours (the next morning) and I was immediately taken care of. I got my truck at 7:30am because the owner was nice enough to get to his job 30 minutes early on a Saturday. Now that's what I call customer service!!!

David M. on

Rating:

Customer did not leave a comment.

suzette l. on

Rating:

Customer did not leave a comment.

TERRRY T. on

Rating:

Customer did not leave a comment.

Michael L. on

Rating:

Fast and friendly, couldn’t ask for better! Thank You

KAREN U. on

Rating:

Customer did not leave a comment.

BARB C. on

Rating:

Customer did not leave a comment.

TONY S. on

Rating:

Customer did not leave a comment.

JENNIFER D. on

Rating:

The guy charged us for 630 miles we only used 500 we have no paperwork to show the mileage when I called 1800 number the guy said maybe we shouldn't have taken a joy ride we didn't my sons vehicle broke down while moving to new home he also needs vehicle for work which is why we rented not sure why he thought he could condemn us for mileage we pd a total of $1033.39 for 11 days insane!!!!

MIKE G. on

Rating:

Customer did not leave a comment.

Christine M. on

Rating:

I th out it was good and very friendly

JOHN H. on

Rating:

very courteous customer service

JULIE W. on

Rating:

Lifesaver after my van broke down just before a craft show I needed to vend at! Easy transaction, John was super helpful. Wonderful vehicle!

Monique D. on

Rating:

Excellent and freindly

Joe S. on

Rating:

Customer did not leave a comment.

Dean A. on

Rating:

Customer did not leave a comment.

JENNIFER R. on

Rating:

Customer did not leave a comment.

elaine b. on

Rating:

Customer did not leave a comment.

Joe S. on

Rating:

Customer did not leave a comment.

JUSTIN D. on

Rating:

Customer did not leave a comment.

ANGEL R. on

Rating:

John's garage is the best. And john very nice man the best....

JOHN M. on

Rating:

It was perfect

Jeff B. on

Rating:

Customer did not leave a comment.

STEPHANY D. on

Rating:

Customer did not leave a comment.

Alan H. on

Rating:

There is really nothing to improve! We were treated with utmost care and concern at John's Garage. The truck was immaculate and ready to go when we got there! Paperwork was a breeze!

JOE B. on

Rating:

Customer did not leave a comment.

TODD H. on

Rating:

Customer did not leave a comment.

STEVE M. on

Rating:

Customer did not leave a comment.

robert f. on

Rating:

nothing can not get much simpler

Cathy H. on

Rating:

Very nice no issues!

BOBBY K. on

Rating:

Agent courteous and polite. A most helpful person.

JEFF S. on

Rating:

Can’t think of anything. I was very happy with the service I received.

AL N. on

Rating:

Very friendly and explained everything to me clearly about using the trailer

Barbara B. on

Rating:

Customer did not leave a comment.

Cici G. on

Rating:

Owner was very nice and helpful

TODD B. on

Rating:

Customer did not leave a comment.

David L. on

Rating:

Originally this location was no listed on the website so I had to search for it. Not fair to one of you locations that does a great job. Suggest you fix this.

Joe S. on

Rating:

Customer did not leave a comment.

Tim L. on

Rating:

I made a reservation for a ten foot truck to be picked up in Utica, New York but ended up with a fifteen foot truck that I needed to pick up thirty miles away in Little Falls, New York. I am done with U-Haul and will take my business elsewhere

jim t. on

Rating:

Customer did not leave a comment.

brian l. on

Rating:

JOHN'S GARAGE IS ALWAYS CLEAN AND SO IS THE EQUIPMENT. THE STAFF IS VERY FRIENDLY AND ALWAYS READY TO HELP ME IN ALL MY MOVING NEEDS. THEY ALWAYS HAVE THE EQUIPMENT WHEN NEEDED

James R. on

Rating:

Customer did not leave a comment.

john a. on

Rating:

Customer did not leave a comment.

Laurie C. on

Rating:

Customer did not leave a comment.

MIKE K. on

Rating:

Customer did not leave a comment.

CHRISTEL D. on

Rating:

Customer did not leave a comment.

TED S. on

Rating:

Excellent customer service.

Amanda T. on

Rating:

John was great! He was very friendly and pleasant to deal with. He made a stressful day a lot easier. I would definitely recommend him to everyone!

GEORGE D. on

Rating:

Customer did not leave a comment.

David C. on

Rating:

Customer did not leave a comment.

Pamela A. on

Rating:

Customer did not leave a comment.

CHARLES S. on

Rating:

The owner came out in the cold and rain to help set up the trailer. He explained completely the operation of the equipment and went through a check of all the signals and stop lights. Laying in the snow and ice in a rain storm is above and beyond. Great expeerience.

Daniel L. on

Rating:

Customer did not leave a comment.

Lutz S. on

Rating:

winter tires for the northeast

Donald J. on

Rating:

Customer did not leave a comment.

Claude G. on

Rating:

Quick and professional. John was exceptional. Great trailer.

Donald J. on

Rating:

Customer did not leave a comment.

ANDREW B. on

Rating:

Customer did not leave a comment.

DAWNNA J. on

Rating:

nothing was very nice guy .he did every thing to help with this rental . thank you john

JENNIFER R. on

Rating:

Everything was amazingly perfect

philip b. on

Rating:

Customer did not leave a comment.

JOE R. on

Rating:

Customer did not leave a comment.

KYLE P. on

Rating:

Customer did not leave a comment.

Ethan G. on

Rating:

Customer did not leave a comment.

ANGEL R. on

Rating:

I have no complaints i was treated very well and excellent service thank you very much....

David H. on

Rating:

Customer did not leave a comment.

Jeff S. on

Rating:

Great experience from beginning to end. Very accommodating! The van was spotless and easy to handle.i would definitely steer customers to John!

celeste j. on

Rating:

Customer did not leave a comment.

STEVE L. on

Rating:

Not a thing. The owner (John) went FAR above and beyond, to procure a truck and trailer combination under VERY trying circumstances. I cannot express in enough detail the dedication AND caring he displayed. I would recommend to anyone this location.