I love going through John hodge, he is a very knowledgeable and fair business owner and mechanic. I will recommend this location to everyone I can.
CORY E
Johns Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Little Falls, NY 13365
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Reserved truck on the app from Bowens in Ilion 3 days in advance. No truck when we arrived. App told us we had to call for assistance and wait time over an hour. Call back option said 15 minutes but still an hour before someone called back. Made us go to Little Falls out of our way now 2 hours later and charged for 24 extra miles. Truck was unlocked and window partway down. Steering was all over the place, hard to drive and stay in lane. reverse light out. App instructions are hard to follow and why didn't we get notification there was a problem with the reservation, NO TRUCK! At least send us a text or email. Waisted our time and money.
Michael PI booked on-line for 6/1/26, for Herkimer, Ny pick up location, because it had availability for the 15' truck. On 5/31 I was called by U-haul and told to go to Ilion,Ny for the truck pick up. When I arrived on 6/1 to pick up the truck the place was closed on Mondays. Then I was rerouted again to Little Falls, NY which was 12 miles further away. This delayed our plans and was very inconvenient.
Ronald RJohn was absolutely Wonderful the truck was clean and ran well would definitely rent from Johns Garage Again
Mark ZIncorporate suggestions on how to find a truck route. I thought I had a truck route but still received a ticket and the responding officers said ... a lot of people are sent the wrong way by GPS.
Theresa G