Customer Reviews for Johns Hardware
(U-Haul Neighborhood Dealer)

266 reviews

7350 S Halsted St   Chicago, IL 60621
(73rd And Halsted)

(773) 874-5772

Location Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(773) 874-5772

7350 S Halsted St
Chicago, IL 60621
(73rd And Halsted)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

paulette B. 
Rating:
1.0

Make drop off and parking lot easier to see and reach

JASMINE C. 
Rating:
5.0

Thank you all

AREL B. 
Rating:
5.0

Very nice and fast . Truck was super clean!

Cyrstal S. 
Rating:
4.0

Customer did not leave a comment.

Gerald W. 
Rating:
2.0

Cracked windshield damaged front end, the truck was very dirty and smelled bad.

Nathan B. 
Rating:
5.0

Customer service was excellent

Mario S. 
Rating:
5.0

I think they had excellent customer service and they worked speedily and efficiently even tho they where slightly unconvinced by the computer systems.

Jamal H. 
Rating:
5.0

The truck I had had been in a accident and I really didn't appreciate them giving me that truck so but the overall picture is it did get me where I'm going

Earnestine H. 
Rating:
5.0

Customer did not leave a comment.

Portia F. 
Rating:
5.0

Customer did not leave a comment.

bernadette R. 
Rating:
5.0

Customer did not leave a comment.

Basil M. 
Rating:
5.0

Customer did not leave a comment.

Tanishia S. 
Rating:
1.0

Do not explain after hours process to you. I was NOT told about the electronic return procedure, and that it NEEDED to be done before you return the key. Was not able to compete the process because I could not assess the dashboard information.

MITCHELL M. 
Rating:
5.0

You all were excellent and went above and beyond

Tiffany F. 
Rating:
4.0

Customer did not leave a comment.

HARRY S. 
Rating:
3.0

Customer did not leave a comment.

Deja H. 
Rating:
4.0

None

Nathaniel B. 
Rating:
5.0

Customer did not leave a comment.

Janice S. 
Rating:
5.0

The staff was friendly and attentive. The vehicle was ready when I arrived. The return was very easy and I will return to this location.

Brandon C. 
Rating:
3.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

Customer did not leave a comment.

HARRY S. 
Rating:
5.0

Customer did not leave a comment.

Alexis S. 
Rating:
5.0

Customer did not leave a comment.

Laketa R. 
Rating:
3.0

Customer did not leave a comment.

Dsyre W. 
Rating:
5.0

Customer did not leave a comment.

Monique G. 
Rating:
4.0

Customer did not leave a comment.

Phyllis T. 
Rating:
4.0

Customer did not leave a comment.

Kenneth H. 
Rating:
1.0

Horrible

Josetta C. 
Rating:
5.0

Very professional and detailed. Explain all the facts, responsibility and charges.

Laura K. 
Rating:
5.0

Everything was on point

Helen J. 
Rating:
5.0

Love the people in good communication

Darlissa F. 
Rating:
3.0

None at this time

Willie S. 
Rating:
2.0

Very poor communication and customer service. I will not use U haul again. As a community resident for 50 years try to support the business. As a senior citizen wasn't treated right. Plus the truck I rented didn't have any heat!

Melba M. 
Rating:
5.0

Customer did not leave a comment.

MARY B. 
Rating:
5.0

Customer did not leave a comment.

Ayanna T. 
Rating:
5.0

Have bigger trucks available

Anthony V. 
Rating:
5.0

Customer did not leave a comment.

Lucinda W. 
Rating:
5.0

Customer did not leave a comment.

Felton R. 
Rating:
5.0

Great service renting and returning.

Paul A. 
Rating:
4.0

Customer did not leave a comment.

HARRY S. 
Rating:
5.0

Customer did not leave a comment.

LESLIE R. 
Rating:
5.0

Customer did not leave a comment.

SHAWNTA P. 
Rating:
5.0

Customer did not leave a comment.

Claremce B. 
Rating:
5.0

The owner was great and helping me, everything was and went perfect!

Yohannah E. 
Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Extremely to high

Martina R. 
Rating:
5.0

Customer did not leave a comment.

Gloria M. 
Rating:
4.0

Customer did not leave a comment.

Kelena B. 
Rating:
5.0

Good experience, good service

Rochelle O. 
Rating:
5.0

Customer did not leave a comment.

Harry S. 
Rating:
5.0

Customer did not leave a comment.

Steven G. 
Rating:
4.0

Customer did not leave a comment.

Shantel L. 
Rating:
5.0

ADD RAMP

Tony F. 
Rating:
5.0

At this time all is well

Harry S. 
Rating:
5.0

Customer did not leave a comment.

Byron B. 
Rating:
5.0

Customer did not leave a comment.

Jessie S. 
Rating:
5.0

Customer did not leave a comment.

Lacretia B. 
Rating:
4.0

Reduce millage/mile. what a rip off. reconsider that and$30/gallons in gas sheesh I will reconsider different companies and prices.

Lisa D. 
Rating:
4.0

Customer did not leave a comment.

Alexis R. 
Rating:
5.0

Customer did not leave a comment.

Judith B. 
Rating:
5.0

Customer did not leave a comment.

jackie J. 
Rating:
5.0

Customer did not leave a comment.

LaTonya S. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL S. 
Rating:
5.0

Customer did not leave a comment.

Marsha E. 
Rating:
5.0

Everything was good

Roy J. 
Rating:
5.0

Customer did not leave a comment.

Deanna D. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

I was originally scared to rent a U-Haul because of so many negative reviews I saw. However, this location had the best reviews so i tried it out. Everything was good. The process was quick and easy and John was very nice, helpful and really knows his stuff.

Le K. 
Rating:
5.0

Customer did not leave a comment.

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

Asiaha B. 
Rating:
5.0

Customer did not leave a comment.

Lisa J. 
Rating:
5.0

Customer did not leave a comment.

Theza P. 
Rating:
5.0

Customer did not leave a comment.

Angel C. 
Rating:
5.0

Customer did not leave a comment.

Karim W. 
Rating:
5.0

Customer did not leave a comment.

Tarez T. 
Rating:
5.0

Customer did not leave a comment.

Angela W. 
Rating:
4.0

I didn't know it was black owned but was great.

YULANDA T. 
Rating:
2.0

Better location for drop off box, need lights, better description of where the drop off box is, and should adhere to the $92 price quoted on the phone by 1- 800 go U-Haul.

Rita W. 
Rating:
3.0

Customer did not leave a comment.

Earl S. 
Rating:
5.0

Customer did not leave a comment.

Devon O. 
Rating:
5.0

Customer did not leave a comment.

evita P. 
Rating:
2.0

The owner at this location made me wait 25mins extra for my rental even tho it was reserved for 330. When the uhaul was parked across the street the entire time

Tashawna O. 
Rating:
5.0

Customer did not leave a comment.

DaShawn O. 
Rating:
5.0

Johnny provided excellent customer service with a smile.

Charlene P. 
Rating:
5.0

Customer did not leave a comment.

enoch R. 
Rating:
3.0

Customer did not leave a comment.

SARAH L. 
Rating:
5.0

leave everything the same good location

CLEVELAND G. 
Rating:
5.0

John explain evetything to me in detail. Drop off even thou after hours was perfect. I absolutely love the service

LaDonna P. 
Rating:
3.0

Customer did not leave a comment.

Zandra P. 
Rating:
5.0

Customer did not leave a comment.

CLEVELAND G. 
Rating:
4.0

Customer did not leave a comment.

TIFFANY G. 
Rating:
5.0

Agent was courteous and professional.

Theresa J. 
Rating:
5.0

Service was great!!

Michael R. 
Rating:
5.0

No improvement, when I walked in I felt welcomed and was assisted immediately. He proceeded to process my order in a professional manner. I would definitely recommend this company to family and friends

Carlitta B. 
Rating:
5.0

Love the staff, Johnny was so business orientated that l will recommend everyone to him JOHN'S HARDWARE this place is awesome thank you UHAUL FOR A WELL CUSTOMER SATISFACTION PLACE.

Willie M. 
Rating:
5.0

Great customer service great rental process very knowledgeable

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

Carolyn M. 
Rating:
5.0

Very professional. They were able to help me with no problem from start to finish. This was my first time renting a U-haul, and honestly I had no idea they provided the service at the location. I frequent this business for other services and was happily surprised because they are in my neighborhood. Very convenient and helpful!

Nakia B. 
Rating:
5.0

Customer did not leave a comment.

Donnie E. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top