Customer Reviews for Johnsons Town Line Auto Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Johnsons Town Line Auto Inc

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Matthew K.
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Customer did not leave a comment.

Jean-Paul M.
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Kenneth M.
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The young lady running the show seems to have everything under control.

bruce A.
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Matthew K.
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Bradley W.
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Nikita was very professional and helpful. Very patient and proved all the answers I needed. Helped me get the best deal.

Ellen M.
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Adam C.
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Ryan E.
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Nakita was efficient and friendly, and got us on the road in minutes. A gentleman (whose name I didn't catch) helped us by assembling our trailer ball and hitch for us, and then attaching the trailer to our truck. A great experience. Thank you!

Carmine D.
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Marvin K.
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PETER H.
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John D.
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David S.
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Nancy B.
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Nothing

James K.
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Nancy M.
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Trailer leaked all over our belongings. Tech that hooked trailer to my car put chains on incorrectly and they dragged on the pavement for over half our trip.

Coryea C.
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Great service!

MATTHEW B.
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TROY T.
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Dennis T.
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The trailer had rope in it and the floor was dirty

DANTE Z.
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OBED B.
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BENJAMIN W.
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Great customer service--thank you!!

DAVID P.
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James S.
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Absolutly horrible. Changed my truck with out telling me. Then told me I could drop the uhaul off at another location no fee. Then a day after they charge me 60.00 for the new location drop off. I called to speak with their manager named jon Eastman. He was absolutely ignorant on the phone saying "I'm talking to the wrong guy" when I asked why he had to be rude on the phone with me. Then before hanging up on me he cussed me out. Very ignorant. Not a good rental service location I'd recommend anywhere else but this place. Unless u want to get ripped off that is. Remember anything with jon Eastman u are going ripped of and treated poorly.

Martin B.
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Nakita was very professional and efficient with the rental process.

BIRGITTE P.
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incredible customer service. Couldn't have been more accommodating.

Cheri K.
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Customer did not leave a comment.

DANIEL A.
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As soon as I walked in, I was greeted. They asked me if everything was OK with the trailer. Paperwork was printed out. A younger gentleman helped me unlatch the trailer and the whole process was smooth.

Lyla K.
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William M.
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Perfect. In and out in minutes. Great service.

CAROL SUE C.
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Dropped off trucks after hours, but always got a follow up (or a pre-call on the second truck because it was running late in arriving) call letting me know they received the truck.

Samantha L.
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Have used this local business numerous times. Always friendly and helpful.

Henry S.
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Lyla K.
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Alexandra D.
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Easiest UHaul experience I ever had.

Richard N.
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two reps on duty were very personable

Alan M.
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Belinda F.
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No improvement needed

Lisa D.
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See above comments

Crystal H.
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Customer did not leave a comment.

William T.
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Nikita was awesome. Very Friendly and helpful

Nicholas R.
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Matthew A.
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Dropped the rental new years eve at 2 p.m. there was no employees their to recieve.

Mark B.
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THOMAS A.
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Decent truck just front and a bit wobbly

steve F.
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Paul S.
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Not open on Sunday. Had to do the internet return, which took me a while to figure out.

DAN A.
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This Uhaul facility is extremely efficient and an absolute pleasure to deal with...ask for Nakita :)

Danna D.
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Walter C.
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Helpful quick service. Will be back.

DALE H.
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Very nice

ROSE B.
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Lou Ann C.
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Gregory M.
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Robert J.
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Overall experience was excellent.

Anne N.
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This is an excellent location. The folks are very helpful.

Alan D.
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Leonard I.
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david P.
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Jimmy P.
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Nothing personnel was great and did what needed to be done.

Billy C.
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Brian C.
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They didnt have a 10 foot so they gave me a 15 foot that didnt shift right, tires were bold and front-end seemed like it was going to fall off. I drove it a bit over 400 miles not an enjoyble experience.

Jay B.
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Nice folks. Truck was pulled out and ready to go

Matthew G.
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Also very fast and efficient. Knew who I was and that I was coming before I even said anything. No hassle at all.

Tom C.
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Very nice and understanding regarding pads we never got from destination site.

Justine P.
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APRIL K.
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Anne L.
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Townline is excellent!

Alan D.
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ERIC T.
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A friendly and helpful customer service rep set us up. The truck was nearly brand new and a pleasure to drive. It made the move so easy. Thanks!

LUCILLE M.
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jeannette P.
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Larson A.
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Timothy F.
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Kimberley A.
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sheila C.
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Richard L.
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Really nice people great looking office too Called the 1800 number at 630am day before return date to request a drop off change and they were more then acommidating. So we dropped it off a day early but saved a 4 hour round trip plus fuel and mileage. Women on the phone was more then understanding and drop off was more then acceptable. We rented a trailer for the first leg of our move one way Massachusetts to Maine and a 10ft truck for the second leg. I will absolutely rent from them again if we ever need a truck or trailer HIGHLY recommended!!

Ken F.
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Awesome Thank you

Karen P.
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Customer did not leave a comment.

John M.
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Equipment was in excellent operational condition.

DOUG G.
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MARK B.
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Great service, very personable people.

RICHARD D.
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Jeffery D.
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NOTHING

Andrew M.
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Chadwick C.
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Gerald H.
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Marc B.
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paul L.
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LINDA M.
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Tom C.
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Very quick processing.

KAREN F.
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Everything was great.Staff very helpful and accommodating.Very pleased with the experience

RICK R.
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phil G.
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Daniel M.
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Awesome service; in and out with much help from staff hooking up the trailer!

Bruce F.
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Craig P.
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The truck has a transmission problem. It does not want to change gears in the hills and the RPM's run up way to high. I spent $1000 on fuel going from Maine to Kentucky.

Donald L.
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IT was prefect and couldn't have possibly been faster if they tried

No reviews have been submitted for this location.

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