Check that the drop off location is accepting contracted equipment before the contract is signed and the rental initiated. That did not happen in my case. The day before drop off, I was contacted and told I was going to have to drive the truck an additional hour away (two hours round trip) at my expense for fuel!! This was very upsetting. The customer service person I spoke with was not helpful or understanding at all, and I found him rude. I recalled Uhaul the morning of the scheduled drop off and insisted to drop the truck off in my home town, which was the initial agreement. Thankfully that customer service rep was very helpful and understanding.
THORNTON T
Johnsons Town Line Auto Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Machias, ME 04630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Back of truck was not clean , truck leaked like a sieve , plastic tote covers full of water
ARTHUR SI opted for in person drop off because the app was so unpleasant and frustrating to use. I could not be certain the hand over would be completed correctly had I used the app.
Mark DIn and out and they where nice
DAE SFriendly and helpful
Michael R