Customer Reviews for Jojos Market
(U-Haul Neighborhood Dealer)

15 reviews

601 W Dominick St   Rome, NY 13440

(315) 371-4246

Office Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 9:30 am - 5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(315) 371-4246

601 W Dominick St
Rome, NY 13440

Services at this Location:

Office Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 9:30 am - 5:30 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

I was told I had the truck till 12 the next day. I was there at 11.40 am waiting in line to be checked in. The attende went to check me in and it was before 12 and he said I was all set. He sent a digital receipt. Upon viewing the receipt I saw I was charged for 2 days rental. I printed the receipt and the next day went to their location and showed them I was charged for 2 days and you said I had the vehicle till noon. I waited in line for 10 minutes to be waited on so the vehicle clearly was returned by 12. They said they had to call uhaul to get authorization for uhaul to refund the extra day charged back to me. As of today I have not heard anything back.

WAYNE E 
Rating:
5.0

These guys are always fantastic!

BRIAN J 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M 
Rating:
5.0

Jojos people were very nice and helpful!!!! Corporate U-Haul sucks, they changed my drop off location with no notice. delivered to original spot and was told it had been moved. Will definitely look at budget or ryder next time!!!!

DALE R 
Rating:
5.0

Great customer service 👏

JENNIFER R 
Rating:
5.0

Fantastic. Got the job done without issue. Stacie (Sp?) was phenomenal…..

Brian S 
Rating:
4.0

Customer did not leave a comment.

ALLEN C 
Rating:
5.0

Customer did not leave a comment.

TRISTA W 
Rating:
5.0

Customer did not leave a comment.

Eric B 
Rating:
5.0

The box truck that i got felt like the transmission was slipping

WILLIAM A 
Rating:
5.0

Customer did not leave a comment.

Alice W 
Rating:
5.0

Customer did not leave a comment.

COURTNEY M 
Rating:
5.0

The employees at JoJo’s Market in New Hartford, NY were absolutely amazing!! Highly recommended!!

DONALD S 
Rating:
5.0

Customer did not leave a comment.

KEVIN P 
Rating:
4.0

Customer did not leave a comment.

Michael K 
No reviews have been submitted for this location.
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