Customer Reviews for Jones Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jones Auto Service

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Bruce N. on

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Nice Gentlemen at this site. Helpful and they provided quick service. Made the rental easy

Richard E. on

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If I have a choice, I will always go to Jones.

tom W. on

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great and easy

Maree N. on

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The paperwork indicated that the vehicle was indicated as being full when taken out. In order to put it back to full, it took 8.5 gallons while I only drove it 17 miles. Unless the truck gets 2 miles per gallon, the vehicle, in fact, was not full at acceptance. I feel as if I paid for 5 or 6 gallons too much at $2.89 per gallon which was the rate for self pump at Jones. What can be done about this challenge? I expressed concern on this to person that accepted the truck back. The truck never was Driven at more than 35 miles per hour and was never left idling.

Steven B. on

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Larry M. on

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Juan K. on

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I have rented from Jones Brothers before and they are a pleasure to deal with.

Carmen J. on

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The 26 Feet was Absolutely horrible I was driving at night and the lights on the truck was so damn I could barely see the truck overall do no need to be used as a rental. The oil light was on red. The truck was a Dangerous to be driven. Not to mention the truck was coming apart someone had tried to glue the parts going around the truck with some type of glue. Not to mention the truck was coming apart someone had tried to glue the parts going around the truck with some type of glue. Then I received an email at 1:20 stating if I was late it was going to charge me $20 but I have return the truck at 8 PM call customer service and they said I had to call the local office. Not happy??

Lennell G. on

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Entrance to business for u haul trucks not very well marked!!!!!! Really inconvenient for turning right into business.... Very Busy Street!!! You see it, after passing entrance!!!!! Not good location for doing turn around......

will B. on

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Tips on how best to set the mirrors before driving off site.

ROGER P. on

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Very Helpful people.

John F. on

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Robert Y. on

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Truman T. on

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eric A. on

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Richard E. on

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Go here to to get your uhaul.

ginger F. on

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I can’t think of any improvements. The whole experience was fast and easy and the employees I dealt with were very nice and polite.

craig S. on

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Sharon S. on

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Unfriendly staff! Costumer service was awful.

Srinivas T. on

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I rented a truck for $19.99 just for few hours in a day and wasn't sure why I was charged $35

Jeff M. on

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Ashley S. on

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Anthony T. on

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Not a thing they were very professional and helpful, thanks

Angelicia P. on

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There was a gentleman that came right to the truck as I pulled up. That was great. He was nice and helpful.

kathleen M. on

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Bill P. on

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mike F. on

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Great people and service at this location!!!

Delsia S. on

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Kenneth Phillip S. on

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They were friendly and it was easy to get the truck dropped off when we were done. Very happy with Jones Auto Service. Thank you!

Barry W. on

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Toni M. on

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I was very pleased with the attention I received from the assistance on the phone for the reservation to guys handling the pickup and return. Very professional, very kind. Thanks g

CINDY D. on

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Location could use more lighting in the back of building where equipment is returned and a real Uhaul dropbox that can easily be found.

Peggy N. on

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carrie W. on

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Drew A. on

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