Staff was very kind and helpful.
Kelly L
Customer Reviews for Jones Farm Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady who waited on me was super nice.
STEWART JNobody was there. It was a drop after hours. The appearance needs improvement, but it seems normal for the primary business located there
Paul GFast service, great people, good product.... What more can you ask for?
Christopher LQuick , knowledgeable, and great service.
Dale Bthey were wonderful and kind, Merry Christmas
RUSSELL SVery friendly and knowledgeable
kristine gawesome outfit to do business with. Very friendly and helpful
LORI RMy experience was fantastic. Haley was absolutely spectacular and attended to my needs in selecting the best vehicle for my move. My only reason for selecting "no" on the equipment being cleaned and maintained was the fact that the previous customer had damaged the vehicle and tried to hide it. When I called and explained the situation, Haley was quick to ensure me that it was not my fault and it would be handled appropriately. This location is fantastic and I would highly recommend anyone to utilize them.
EMMANUEL STruck was dirty in back. Had issues with brakes Trailer lights were all jacked up. They never went over anything with me.
RICHARD WThe service at this location was professional, quick, curious,helpful, and friendly. I would definitely recommend this location to others.
CHRISTOPHER SYour service has been wonderful Thank you 😀
Catrina DVery pleasant experience. Service representative was very friendly and engaging. And offered advice on a matter per our conversation that was much appreciated 👏
Anthony DThis was the second time picking up my U-haul from Jones Farm Supply. I received the same excellent service both times. Haley, and team are what customer service is all about. I will spread the word. Again stress free experience. Thank you, Brent
JAMES JI want to recognize Haley for going above and beyond to service her customers. I dropped the uhual keys in the drop box than realized I had left my personal keys inside the locked rental. I called the store after hours number. To my surprise Haley answered. She arrived back at the store to open the drop box in less than 5 minutes. Very thankful
RODOLFO MFabulous and friendly! It was so easy to rent and return the trailer. I highly recommend this location!
Justin SNothing. They were absolutely great. They met me when I was looking at the trailer and met me when I brought it back. The process was seamless. Absolutely great would recommend them to anybody.
Ryke CThird time renting a UHAUL from Jones Farm Supply. Friendly and efficient, always a good experience.
Mark WChecked in after hours, left key in drop off box. Very convenient.
Dan WNada, porque su servicio es excelente
Maricela PRyan and Hayley are awesome. Very courteous, helpful and professional. Thank you guys!
Michael VSecond time renting a trailer from Jones Farm Supply. Both times I received excellent service. Staff are professional and courteous. I will definitely return to this location the next time I need to rent a uhaul.
Mark WGreat customer service, something that is becoming rare these days. When I rented the trailer Haley was very professional and explained everything well. When I returned the trailer it was raining. The staff was very efficient and worked quickly. During both the rental and return I felt like a valued customer. I will definitely use this vendor for my next uhaul rental.
Mark WExcellent service !
Alvin JThey treated us like family!
Dewitt HThe only minor thing that would have helped is a U-Haul sign by the door so I know which building to go to.
Christopher FThis location is an excellent example of how to do it right. Customer Service was above reproach, friendly, honest and respectful. Ryan is an excellent ambassador for U-haul and a phenomenal human being. Our sincere thanks to him and his team for all of their assistance during our most recent trip.
Michael LI was very satisfied with the rental location and the vehicle.
joseph cNothing, all was great!
Ronald BWorker Damaged my car using fork lift to attach trailer
daniel wGreat customer service!!
Jeff MI think the guys at Jones Farm Supply were great. The they reserved my truck quickly the day prior and when I arrived the day of the rental it was ready and waiting. The return process was explained and I was off within minutes. I couldn’t think of anything these guys could do to improve.
Micheal SExcellent experience all round from pickup to dropoff
Vikram Pfffffffff
michael aMy first time renting here. It was easy and straightforward. Everyone was friendly and helpful. From pickup to return, everything was easy. Thanks!
SUSAN PVery nice and helpful employees.
Kenneth JGreat people. Great service. Professional, efficient and good natured. I was able to take care of all my projects with a great well maintained truck. It’s great to support our local businesses too. I will be back. Thank you.
Timothy Kcharge me a $100 fee because the box they had for the keys for overnight drop off didnt fit! Im not paying that!
Damian BGreat customer service
Jimmy SThe girl that wrote up my order, she had a broken ankke. I’m saying that just to identify her. she was so sweet, I would not go anywhere else in the future I would come back there.
JACK KService superb. Within 10 minutes of arrival I was on my way
Phillip MCustomer service was above and beyond! Incredibly nice people to deal with! Totally recommend!!!
ronnie lRyan was terrific. He was in at 6:45 am to make sure we could get an early start. I had talked to him the evening before and explained the predicament were we in. Equipment was clean and ready to go. He gave us directions that saved us some time. Very friendly fellow. It was a bright spot in a dark time.
Bob KExcellent customer service Will definitely recommend, I myself will be back. 5 Stars ✨
Heidy HThe people here are very pleasant and the place is easy to get to.
Roger MReally close location for us, which was super convenient. There was a bit of sand in the cab of the vehicle, but this is because the parking area is open sand.
Samuel PKnow which truck the key will start and walk to each truck checking to see if this is the right truck.
Pamela KI was overcharged for a uhaul at this location . I rented a 19$ uhaul with 17$ insurance which I quoted online in total for 39.00 roughly . Forgot my license so I went into location to rent a uhaul & it totaled to 100$ and I didn’t drive it past 20 miles or use it past a hour ! Also, the tire pressure was low so had to put air in the tire and the transmission is slipping so I didn’t feel comfortable with driving . I’m ok with differential in charges but being a major jump from $40 to $100 for a 15 mile distance is a reach . I took it as a lesson and will not recommend this location or rent again .
Brian H