Customer Reviews for Jones Farm Supply
(U-Haul Neighborhood Dealer)

365 reviews

10957 NC 50   Benson, NC 27504

(919) 701-5826

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 701-5826

10957 NC 50
Benson, NC 27504

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Please wash inside windshield! Thanks!

Angela D. 
Rating:
5.0

Customer did not leave a comment.

Jennifer P. 
Rating:
5.0

I always have a good experience renting a U-haul from this location.

Kimberly B. 
Rating:
5.0

Customer did not leave a comment.

Henry P. 
Rating:
4.0

Only problem I experienced was trying to contact an actual person to make an appointment to get the u-haul but once I did they were very pleasant and I had no other issues.

Dianna M. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Ryan did a great job taking care of my rental!!

William H. 
Rating:
5.0

Customer did not leave a comment.

Elwood S. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Very helpful and had my information we was leaving within 5 minutes Thanks

Gregory S. 
Rating:
5.0

The supplier was unable to get moving blankets and furniture movers requested by Jones Farm Supply. It would have made the move easier. This was my first experience using UHaul.

Joan S. 
Rating:
5.0

Very friendly staff, great to deal with and they act like they appreciate our business. We will deal with them again very soon.

Terry S. 
Rating:
5.0

Very friendly and helpful

Douglas V. 
Rating:
5.0

The customer service was top notch! Very friendly. They allowed me to keep my car there while I rented the van for the day. I would use this place again for U-Haul rental.

Colleen K. 
Rating:
5.0

The items asked to be inside (dolly and furniture pads were not inside the truck.

Christopher C. 
Rating:
2.0

Did not have the dozen furniture pads that were part of my reservation. I made the reservation a week in advance. I did not reserve a furniture dolly, and they didn't have one to add on the spot. Windshield wipers were torn. I had to replace. Rained every day of my trip. Metal object was in a tire causing a slow leak. I had to re-inflate 6 times during my 3 day trip. Very inconvenient, since the tire required 80 psi, but most gas station air pumps could only fill to 60 or 70 psi. Staff were friendly! A general suggestion: uhaul should have trucks equipped with EZ Pass transponders for ease at toll booths and possibly reduced toll rates. It was a pain to stop and pay cash.

Rodney H. 
Rating:
5.0

Customer did not leave a comment.

Lisa R. 
Rating:
3.0

Customer did not leave a comment.

Eric P. 
Rating:
4.0

Customer did not leave a comment.

KYLE C. 
Rating:
5.0

Quick in and out

Douglas K. 
Rating:
5.0

Customer did not leave a comment.

Shannon B. 
Rating:
5.0

It was my first time ever renting a uhaul and the young lady that helped me was AWESOME!! I would definitely recommend this location!!!!

Theresa D. 
Rating:
5.0

This site gave excellent, friendly service.

Gordon W. 
Rating:
5.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

It was very convenient for me

Cathy H. 
Rating:
5.0

Customer did not leave a comment.

Leon L. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

The folks at Jones Supply are always efficient and great to work with!

Wallace W. 
Rating:
5.0

Awesome! I will be a repeat customer!

William A. 
Rating:
5.0

We have rented here before and we ALWAYS have fast. Excellent. Kind helpful service

Lurine C. 
Rating:
5.0

Everything was fine.

George D. 
Rating:
5.0

Customer did not leave a comment.

JOHN N. 
Rating:
5.0

Customer did not leave a comment.

Barry R. 
Rating:
5.0

Customer did not leave a comment.

Matthew F. 
Rating:
5.0

Customer did not leave a comment.

Bob M. 
Rating:
5.0

The rental experience was great.

Kimberly B. 
Rating:
5.0

Customer did not leave a comment.

Heather R. 
Rating:
4.0

Replace the tires.

don M. 
Rating:
5.0

Customer did not leave a comment.

Liam C. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
4.0

Customer did not leave a comment.

Josephine A. 
Rating:
5.0

Great Christian family owned, run and the employees too. My only stop for rental and drop off point.

John M. 
Rating:
5.0

Couldn't ask for better people to deal with. They were awesome! Very friendly, accommodating, honest and trustworthy. Will definitely use them again! A++++++++

HEATHER R. 
Rating:
5.0

A few days after I reserved the rental truck online, I followed up to complete the reservation and I could not find it online. So I called the online U-Haul number and spoke with your agent who told me I never reserved a truck online. That they have no record of it. The minority female agent online was very rude in how she spoke to me.

Anton J. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

Great Christian folks work their.

John M. 
Rating:
5.0

Quick and easy process! Great service from kind folks!

Danita T. 
Rating:
5.0

Great service very helping young lady. Thanks for being so nice

Roy R. 
Rating:
5.0

Friendly, fast, and willing to meet my needs

Stephen G. 
Rating:
3.0

make sure interior of back of truck is cleaner on the walls

melody B. 
Rating:
5.0

The Car Hauler has a Bald Tire on the right front axle. Mad me a little nervous while hauling my car. Other than that the Trailer was Clean and in Good shape.

William M. 
Rating:
5.0

thanks U Haul

Candi T. 
Rating:
5.0

Customer did not leave a comment.

Deborah S. 
Rating:
5.0

Customer did not leave a comment.

Kelly E. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
3.0

Customer did not leave a comment.

Hiram M. 
Rating:
5.0

A1 service

MARCUS B. 
Rating:
5.0

I could not be happier with my rental from Jones Farm Supply. They were Great! They will be my first choice of pick up locations in any future rentals!

raymond L. 
Rating:
5.0

Customer did not leave a comment.

Bradley H. 
Rating:
5.0

Customer did not leave a comment.

TERESA P. 
Rating:
5.0

The Staff was eager and ready to help. I was very pleased.

Michael S. 
Rating:
5.0

Very helpful

George B. 
Rating:
5.0

Customer did not leave a comment.

Laura C. 
Rating:
5.0

They were close to my house

Naomi R. 
Rating:
5.0

They were lose to my house

Naomi R. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Customer did not leave a comment.

Alexis P. 
Rating:
5.0

This is the fourth or fifth time I have used Jones Supply for a Uhaul Rental. The entire staff is incredibly friendly and very helpful! This location is near perfect and there is nothing they can do to improve!

Richard E. 
Rating:
4.0

Support the customer with the proper equipment at the location needed for pick up. Inspect equipment better before delivering to customer. Tow dolly had a big bubble on one of the tires when I inspected before departing my home. Would not have made it 25 miles before a blow out. Service when called for tire was handled well by technician and U-Haul rep

Kenneth R. 
Rating:
5.0

Customer did not leave a comment.

George C. 
Rating:
5.0

10 out of 10. Will be doing repeat business for sure.

Charles A. 
Rating:
3.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
3.0

Very friendly and quick service.

EDWARD P. 
Rating:
5.0

Reserved online and excellent, fast service when went to pick up. Would recommend this location!

Kenneth T. 
Rating:
5.0

Excellent service. Very helpful and kind.

Katherine R. 
Rating:
5.0

Customer did not leave a comment.

Jeffery B. 
Rating:
5.0

Customer did not leave a comment.

Patrick T. 
Rating:
4.0

Customer did not leave a comment.

Sean E. 
Rating:
5.0

Customer did not leave a comment.

Yvette B. 
Rating:
5.0

If the customer is not familiar with the vehicle he/she is renting, i suggest that a brief demo of the controls be given.

Henry B. 
Rating:
5.0

Great place and good people

Bryan G. 
Rating:
5.0

no need to improve

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Michele H. 
Rating:
5.0

Customer did not leave a comment.

Carol W. 
Rating:
1.0

Regardless of the current pandemic and telling the rep from location we would not leave our vehicle. The per who drove from ny to nc with me were left in the middle of a field almost 2000ft from location to attach a utility trailer on our own. Luckily I've done it a few times. We were treated extremely poorly

marzel M. 
Rating:
3.0

Everything pretty straight forward and simple.

Leslie R. 
Rating:
5.0

Customer did not leave a comment.

Komivi E. 
Rating:
1.0

no dolly's, very noncaring that we were unable to get what we needed

Angela K. 
Rating:
5.0

Great place to rent from, better than some uhaul stores I have used.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Willie P. 
Rating:
3.0

Have the truck I reserved actually available.

Danny N. 
Rating:
5.0

The very best service, and the very nicest people!

VICTOR S. 
Rating:
5.0

Customer did not leave a comment.

Earnestine A. 
Rating:
5.0

N/A

Coletria M. 
Rating:
5.0

Customer did not leave a comment.

Dominick B. 
Rating:
5.0

Customer did not leave a comment.

Arthur A. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top