Customer Reviews for Jones Ford Quick Lane

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jones Ford Quick Lane

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Sandy G.
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Nothing

Christine K.
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Customer did not leave a comment.

MEL M.
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Very friendly and courteous explained everything great experience

Michael B.
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Service was fast, friendly, affordable. I didn't even have an appt. I just walked in.

FRANCIS W.
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Wickenburg franchise is very professional and efficient!

Richard C.
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Customer did not leave a comment.

ROGELIO V.
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MICHELLE S.
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MARYALICE LUVENI T.
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More truck available

Dawn A.
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Trailer had a flat tire so had to wait on it. Would have loved to get the equipment ready at time of pickup

Chuck R.
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Customer did not leave a comment.

Kurt H.
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Robert P.
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Dale M.
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VINCENT JAMES M.
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NANCY G.
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Grant B.
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JOSEPH G.
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😃

Gregg A.
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BRENT B.
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Mimi B.
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Shawn S.
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Very great service. The location I was to drop off the rental doesn't exist and is not open yet. It's still under construction. Very frustrating to drive around looking for something that's not there!

Shawn S.
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I was seny to the wrong location for drop off. The location for drop off isn't even open yet due to new construction. I drove around for 1/2 hour trying to find it. Finally gave up and too it to this location where I got great service. I was informed that it's not the first time that people were directed the location on hwy 93 and it's not even open. Very frustrating when trying to turn in a vehicle!

Frank G.
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Customer did not leave a comment.

Darrell W.
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Great service. Knowledgeable personnel. Very helpfull.

Eileen C.
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DAVID HALLS G.
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Great service would definitely recommend

john L.
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john L.
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JOE H.
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Big shout out to Kevin who helped up select the proper equipment. Really appreciate his help.

Randall P.
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Kevin is an excellent U-Haul representative. Makes it look easy and always has a positive and cheerful attitude. Another great rental experience.

THOMAS R.
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Customer did not leave a comment.

Rex W.
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Friendly & accomodating

Bob S.
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EDWARD M.
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michael M.
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LOIS K.
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Kevin was terrific-very personable and helpful in every way.

KRISTEN C.
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Customer did not leave a comment.

EDNA I.
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I had to wait a bit but other wise all good.

ALEXSANDER L.
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JAMES S.
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Ok good service thanks

LAWRENCE L.
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make it easier to know from the street that this is a u-haul location. this was our drop off location only.

RUSSELL M.
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uhaul quick lane Wickenburg az - Kevin - excellent customer service

Douglas Q.
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Kevin is a great U-Haul Associate. He was very patient with me about getting the equipment I rented turned in since I had trouble getting someone to help unload. This is a good location.

DARREN R.
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Customer service was exemplary!

DAVID T.
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Great customer service and easy return.

RICHARD C.
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Nothing that i can come up with, thank you. Not my first time using this location and it's great.

DAVID N.
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Customer did not leave a comment.

Dennis L.
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LAURIE B.
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Very professional and nice.

David M.
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Quick che k in n out

Michael B.
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Customer did not leave a comment.

Michael M.
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Overall, very satisfied. Thanks

brandon L.
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Customer did not leave a comment.

jane C.
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Kevin is amazing! My cousin and I rented the van a total of 3 times over the past 2 weeks and we appreciated Kevin's customer service/people skills! He was a pleasure to work with and I highly recommend this location! Thank you!

Jody R.
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Great staff

Peter J.
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Great service

JOHN W.
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Customer did not leave a comment.

GLEN H.
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Kevin, the agent who assisted me during the checkout process, was awesome. He was pleasant to deal with, both efficient and helpful at guiding me through the checkout process, and even provided thoughtful advice on how to best prepare for my future equipment rentals. Thank you, Kevin! As far as equipment goes, the truck worked fine mechanically. It did produce a very noticeable squeal when braking, so it may be in need of brake work. I also wasn't able to get washer fluid to dispense on the windshield. What's more, while the truck bed which was remarkably clean, the rest of the truck was incredibly dirty. The windshield was so bug splattered that I had to clean it to insure adequate visibility, plus a heavy coat of dirt and grime covered all surfaces. Inside the cab I found animal hair all over the floor, and the dash and upholstered surfaces were so filthy I felt compelled to thoroughly wipe all surfaces with disinfecting wipes before beginning my move.

John M.
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Customer did not leave a comment.

Vern B.
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0

NANCY H.
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Gregg M.
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YOLANDA G.
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So happy with the service I received- super friendly/ helpful - for being a first time renter of a 15' truck, I was very happy with how easy the process was even when I needed to keep the truck an extra day. I would recommend Uhaul in wickenburg to anyone, we will definitely go back!!

david C.
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Kevin is great, B/4 rent day I talked with him about sizes, he got the size there by rent day but by then the women in my life added stuff so needed a bigger truck, no problem for Kevin and no complaints about him ordering the small truck for me. This is second time I've dealt with him, just a pleasant person.

michael L.
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Customer did not leave a comment.

Roger C.
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No problems/ Quick/ Efficient/ Frendly!!!!!!

Glynda R.
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Customer did not leave a comment.

Marty A.
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Maybe have more availability to choose Keven was great in trying to meet my goal. Thx Keven.

Rowland S.
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More accessories on site. Needed 4 pin to 7 blade electrical adapter. Facility had none for sale. Needed packing tape. Facility had none for sale.

Donald N.
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Customer did not leave a comment.

Ivan D.
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Car dolly tire was worn out, dollar size hole in tread that you could see the steel belting.

Marco D.
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Awesome service ! Thank you.

Patricia F.
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Customer did not leave a comment.

Pamela J.
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gerald R.
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We are pleased with the service and advice we have received at this location. This is the second time we have rented a trailer at this location and they were very helpful.

Charles P.
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Customer did not leave a comment.

MICHAEL B.
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Personnel are great and very helpful. Took time to properly show trailer connection with safety chains and was great in the office. Thank you

MICHAEL W.
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Again I had no problem renting the motorcycle trailer and the equipment was great. Good job!

JAMES T.
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Nothing. The service was terrific!

JAKE B.
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Customer did not leave a comment.

chuck N.
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LLOYD M.
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Great customer service!!

Brian C.
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Customer did not leave a comment.

bryan L.
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Everything was great..

nancy J.
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Frank G.
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KAREN P.
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Ronald R.
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Easy & convenient to use

roberta J.
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Kevin was very helpful in spite of being very busy that day.

tim R.
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Kevin was very helpful.

Tommy R.
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Customer did not leave a comment.

Timothy H.
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Nothing

charles G.
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Customer did not leave a comment.

Thomas B.
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Kevin is a consummate pro. He deserves recognition for his professionalism and dedication.

BRUCE D.
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Drop off was quick and easy

Joseph O.
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Nothing. And Kevin, the U-Haul guy, is the best U-Haul employee I have worked with. He is so personable, professional, and friendly. Keep this one

David A.
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Customer did not leave a comment.

Scott J.
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All good. Professional service all around

chris D.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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