Customer Reviews for JRC Enterprises

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JRC Enterprises

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BRANDI G.
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Not for uhaul. First of all out in middle no where and they kinda snotty. It's a car shop not uhaul place shoot they weren't going to go over the mileage and stuff with me and check it out

DAMIAN R.
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Customer did not leave a comment.

Suzette S.
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Thankful there was someplace close to home I could drop off and not have to wait until business hours Overall comment - thankful for no-contact processes ??

Lizi E.
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Customer did not leave a comment.

Jason N. B.
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It would be helpful if they had the drop box clearly marked and they didn't answer the phone when I called. It should probably look like the picture on your site to avoid unneeded confusion. I did find it, eventually...

PHIL G.
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The computer issues and took along time to pickup, after drop I received calls from Milwaukee 2 business days asked if I was going to return it ( which I did with in the 24hr rental time)

Laura A.
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very helpful when on short notice we needed a truck thank you!

Connie P.
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Customer did not leave a comment.

Joseph K.
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Customer did not leave a comment.

STEVE U.
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Did not appreciate the charge for extra miles since they were used searching for a gas station.

Rory T.
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Customer did not leave a comment.

Bruce W.
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Customer did not leave a comment.

Melissa V.
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The guy at the location was nice there on the phone to assist me was not.

Paul W.
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Customer did not leave a comment.

GENE B.
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Customer did not leave a comment.

Chris K.
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Eric F.
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When someone makes a reservation that is repeatedly confirmed the company should stand by that and not then tell customers that it is actually just a request and not have items available. Then say request not reservation, check the definition of the word. People make arrangements based on the confirmation, not expecting to have to scramble the day before and have to change plans around your shady company. I will never use this company again and have made a point of telling everyone I know never to use your services either. That's when I found many other people that had the same miserable experience with your company

michelle N.
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Awesome people at this location too. Thank you!

Steven S.
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Put vents in truck box so that it wouldn't be so dangerously hot in them on hot sunny days!

Enrique S.
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Customer did not leave a comment.

Jordan A.
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Don't take 151 or the overpass to get there we both are closed

Judy G.
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Customer did not leave a comment.

mark A.
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Customer did not leave a comment.

BRITTANY J.
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Customer did not leave a comment.

Leonard B.
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Give the customer what they reserved on line and not send them to a location that had no customer service. The Madison Atlas Drive location was the absolute worse customer service I have ever had

Amanda P.
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Incorrect equipment ordered, sent to the wrong location, waited over an hour.

Laura C.
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Customer did not leave a comment.

Gae R.
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Great service and user friendly

Sue J.
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Customer did not leave a comment.

Ryan B.
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Walter H.
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Angela W.
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Very great service! Everything was easy! Thank you so much!

William R.
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Customer did not leave a comment.

william B.
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easy drop off.. went very well. thanks.

Amy D.
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It took a half an hour to complete paperwork. The lady was very nice and said it was a new system. I'm not sure if it is supposed to take that long. Then there was no help but when I went and asked for help she did find someone to make sure I had it hooked up correct.

MICHELE H.
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Customer staff very polite.

dallman D.
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HORRIBLE

JOHN R.
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Lady was very nice! 45min wait for the Truck. P C was slow, not able to print contracted out.

Lyle T.
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Customer did not leave a comment.

Thomas E.
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Trailer was filthy and had to be swept out due to all of the debris. Requested a dolly in order but had to go to a second U-haul location to get it. And last but not least, the lights did not all work on the trailer putting the customer (me) in danger of an accident or a ticket from the police. As an organization as big as U-haul, I expected much better!!!!!!!

Lyle T.
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Customer did not leave a comment.

Lyle T.
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Customer did not leave a comment.

Gina H.
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Great start to this process; first time using UHaul and it was very smooth!

LYLE T.
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Customer did not leave a comment.

Jim I.
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Very friendly and easy to work with on pick-up and return.

RANDY K.
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Have the snow and ice cleaned off before the customer arrives instead of having the customer do it.

Beth S.
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Be sure to quote the correct number of miles that your online reservation states and when the customer questions this, do not state that the computer is always wrong. There is a lot of stress and cost involved with moving and there should not be any added to that by a misquote of miles when you pick up your truck.

RANDY L.
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Customer did not leave a comment.

JAMES B.
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Very nice reception and they were very helpful

Trina T.
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I had requested a 2-wheel dolly and I was not given it. Also, it took almost 30min to finish all the "paperwork". I had pre-registered online.

allen H.
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The problem here is that this trailer return location was also ten miles from where the U-Haul website said it should go. Get the website updated.

Austin Z.
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Fantastic location. Great help.

Jon G.
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We were supposed to pick up in Beaver Dam and had to drive 35 miles out of our way (from Waupun) to pick it up. Ended up going a day early to get it.

Shelby W.
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Have the pick-up location be either in the same city or closer than 40 minutes away - or at least notifying me of such prior to 24 hours in advance.

jessisa W.
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Notify customers if nearby gas stations are closed so not billed outrages amount for gas

Laura A.
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Customer did not leave a comment.

jon C.
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Customer did not leave a comment.

HEIDI G.
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I was charged for having the Uhaul truck for 6 days which I did not! It was returned the very next day as we told them. Would not recommend these guys!

DAWN S.
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Customer did not leave a comment.

EDWIN B.
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Customer did not leave a comment.

John S.
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We had this moved from Bristol to Columbus. It was an extra 10 minute drive to and from. No one was there when we wanted to drop it off and they called two days later to let me know truck wasn't even there. Overall terrible experience.

SCOTT S.
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Customer did not leave a comment.

steve P.
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Very friendly and professional. Great place to rent from.

SCOTT B.
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Many tie down rails in trailer were loose making them unusable. Increase maintenance on Uhaul equiment for better customer experience

JENNIFER S.
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Customer did not leave a comment.

REBECCA C.
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My truck was not there nor scheduled to be there. We were told by haul to take someone else's.

WANDA S.
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Customer did not leave a comment.

Peter B.
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Customer did not leave a comment.

Trevor S.
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first they were not sure if they truck I ordered was there and then they gave me the wrong truck (keys didn't fit in the ignition). On top of that this wasn't the location I chose to pick the truck up at. Very disappointed with U-haul.

GREGORY K.
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This was a super-easy drop off location.

MICHAEL/KRISTEB M.
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Customer did not leave a comment.

kevin H.
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Customer did not leave a comment.

kevin H.
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Customer did not leave a comment.

BECKY S.
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Customer did not leave a comment.

LAURIE C.
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Customer did not leave a comment.

Paul D.
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Two of the four tires air pressure was so low it barley registered on air pressure gauge. Check all equipment readiness b4 allowing out of your lot, after all JRC is a service garage. Would not be that difficult

AMY D.
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It was a good location, but it was not very clean and inviting.

JOHN R.
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Excellent in and out service. Truck was ready to go, and I was off on my moving adventure quickly.

ALAN D.
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Customer did not leave a comment.

KEVIN K.
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Returned equipment same day, but this was a holiday so they were not there.

David B.
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Customer did not leave a comment.

Roy A.
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Improve or simplify your software. This site had a few problems. The issues were not human error, but software. The lady knew the program it just wasn't working properly.

JEFFREY W.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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