Customer Reviews for JR'z Auto Body
(U-Haul Neighborhood Dealer)

344 reviews

3448 Minnesota Ave   Stevens Point, WI 54481

(715) 952-5870

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(715) 952-5870

3448 Minnesota Ave
Stevens Point, WI 54481

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Very Professional people at both locations clearly told us who to contact if an accident. They connected the trailer to our truck and we appreciate the care they took.

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH S. 
Rating:
5.0

Excellent place to rent from

SHARON L. 
Rating:
1.0

I went to pick up the U-Haul truck and it ok then when I opened up the truck it was no dolly when I asked for two I only used it for an hour and a half I had to go rent dolly on a different company then they charge me for gas because it wasn't right back on the line 40 bucks can you charge me for the miles because I got sent to the point instead of Wausau so I had to pay extra mileage is it cost me $60 last time this time it cost me over 150 I am very disappointed and I definitely won't be going back to visit again if I have to get charged for the mileage you should've had the truck brought to the other site I very upset with u-Haul

Felicia M. 
Rating:
5.0

None

THOMAS W. 
Rating:
5.0

Excellent customer service very friendly

KEVIN G. 
Rating:
5.0

Nothing it was awesome

CHRISTIE L. 
Rating:
5.0

Customer did not leave a comment.

Laura H. 
Rating:
5.0

Customer did not leave a comment.

WARD W. 
Rating:
5.0

Nothing

TOM W. 
Rating:
5.0

Customer did not leave a comment.

Kenneth R. 
Rating:
5.0

Were I picked up the trailer was great the phone service from uhull was not even close to being food

ROBERT K. 
Rating:
5.0

Speed up the mobile pick up process - it shouldn't take more than 5 mins from start to finish.

Richard Z. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND S. 
Rating:
5.0

Customer did not leave a comment.

FRANK A. 
Rating:
5.0

Customer did not leave a comment.

NATHANIAL D. 
Rating:
5.0

Great customer service!

KEVIN N. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Jason D. 
Rating:
4.0

Customer did not leave a comment.

Shawna K. 
Rating:
5.0

Great customer service!

Tom H. 
Rating:
4.0

We will use this location again when my daughter graduates from college! Customer service was excellent and well kept vehicles

MARY T. 
Rating:
1.0

I deal with companies all over the world I'm 62 years old and polite I acknowledge good customer service but this woman both times that I've dealt with her over at 3 or 4 day period renting trucks twice was the worst customer customer service experience I ever had she was flighty she didn't know she was doing she was rude she wasn't attempted to the people that were waiting she was outside talking to some guy about a vinyl top on his car with three people waiting to deal with her and then she called me when I was having dinner with my wife cuz I asked what my bill was going to be for the day and she was snotty short and arrogant I would fire her ass in one heartbeat if she worked for me and that's just the honest God's truth I'm keeping it real I will never ever go back to that location I would rather rent a donkey and a cart then rent a truck from her

RANDY J. 
Rating:
5.0

Customer did not leave a comment.

Amy S. 
Rating:
5.0

The woman at the reception desk was one of the friendliest, nicest persons I've ever met.

Peter W. 
Rating:
5.0

Customer did not leave a comment.

KEVIN H. 
Rating:
5.0

The service at JR'z was excellent. They were prompt and friendly. I highly recommend renting a U-Haul from them.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

EDWARD L. 
Rating:
5.0

Customer did not leave a comment.

Megan C. 
Rating:
1.0

Customer did not leave a comment.

EDWARD L. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY A. 
Rating:
5.0

Customer did not leave a comment.

Jeff K. 
Rating:
5.0

Customer did not leave a comment.

JUAN P. 
Rating:
5.0

Linda was absolutely amazing! So very very kind, informative, helpful and above all personable. She is the type of service rep that will bring me back for many of her business's services!

Sandy N. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

ALAN R. 
Rating:
5.0

Clarify you cost would be great for all stop the hidden fees

KENNETH K. 
Rating:
4.0

Customer did not leave a comment.

Hannah A. 
Rating:
5.0

Customer did not leave a comment.

Ashley K. 
Rating:
5.0

Customer did not leave a comment.

Zachary J. 
Rating:
5.0

Customer did not leave a comment.

Alisia N. 
Rating:
5.0

Customer did not leave a comment.

Aaron P. 
Rating:
1.0

Code to the lock box did not work delayed our trip by over 12 hours

Rileigh B. 
Rating:
5.0

THANK YOU! See you again for any of our future needs to haul things.

Bruce S. 
Rating:
5.0

Easy rental process and great customer service!

Tonia S. 
Rating:
5.0

The receptionist was very pleasant to work with and she was very helpful.

TODD S. 
Rating:
5.0

Customer did not leave a comment.

Janie B. 
Rating:
5.0

Nothing! Linda and John at this location do a fabulous job every time I rent from them!

Rollie V. 
Rating:
5.0

The workers were very helpful and made the experience quick and painless. Will rent again from them.

Nathan C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth I. 
Rating:
5.0

Both Linda and John(owner) were friendly and exceptionally helpful!

David P. 
Rating:
5.0

only issue was that the system was down when i returned the truck so i couldn't finish the paper work.. which they emailed to me later.. so all good

Kent K. 
Rating:
5.0

Customer did not leave a comment.

Doug L. 
Rating:
5.0

Customer did not leave a comment.

Jake H. 
Rating:
4.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Very friendly staff helped me. And drop off was very easy.

Joshua B. 
Rating:
5.0

It was excellent - the staff were amazing! I will rent a truck from them again!

Brianna D. 
Rating:
5.0

The representative was very helpful, informative and very courteous

Delano R. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
1.0

Customer did not leave a comment.

JASON G. 
Rating:
5.0

Very friendly and great customer service!

Michael C. 
Rating:
5.0

Customer did not leave a comment.

GARRY G. 
Rating:
5.0

Customer did not leave a comment.

Patrick L. 
Rating:
5.0

Trailer was there as promised. Very friendly helpful and accommodating service!

Todd G. 
Rating:
5.0

Customer did not leave a comment.

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Nothing good service

Lisa P. 
Rating:
5.0

A+

Ron C. 
Rating:
5.0

Nothing, great service!

Leah S. 
Rating:
5.0

Customer did not leave a comment.

Laura H. 
Rating:
5.0

My only difficulty with my uhaul experience was the website and there was confusion about where I had to pick up my truck. I went to 2 different locations before I figured out the correct one.

Molly R. 
Rating:
5.0

The lady was so nice!

Kassi C. 
Rating:
5.0

Customer did not leave a comment.

gina J. 
Rating:
5.0

Out standing customer service well wake people to deal with very nice experience

John H. 
Rating:
5.0

Linda was so very helpful and kind. My U-Haul experience was a God send! Y'all made a difficult move succeed. Thanks ever so!

GLENDA J. 
Rating:
5.0

Great people

DOUGLAS W. 
Rating:
5.0

Customer did not leave a comment.

kelly C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Nothing. Excellent customer service. Friendly service.

Rick G. 
Rating:
5.0

I could not have hoped for better customer service. If only others were as great as JR'z.

John R. 
Rating:
4.0

My billing was wrong. I need a credit to my account. I did not go over the mileage.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

Phil B. 
Rating:
5.0

Customer did not leave a comment.

Hurlee G. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

Jessi R. 
Rating:
5.0

Customer did not leave a comment.

Paul W. 
Rating:
5.0

Fantastic service - friendly & helpful.

Jerry R. 
Rating:
5.0

John was very friendly and efficient. The whole transaction went flawlessly.

Terrence R. 
Rating:
5.0

Customer did not leave a comment.

Whitney S. 
Rating:
3.0

Customer did not leave a comment.

Kent D. 
Rating:
4.0

The facility was small but had everything needed. The people at this location were absolutely wonderful; friendly, knowledgeable and efficient. I would not hesitate to go back there at any time.

Chadd C. 
Rating:
5.0

Customer did not leave a comment.

Rollie V. 
Rating:
5.0

I was very pleased with the friendly and courteous service.

Donald N. 
Rating:
5.0

The lady behind the desk was the best customer service I've received i wish she could train other agents on how to treat customers

Barry H. 
Rating:
5.0

Customer did not leave a comment.

Kevin D. 
Rating:
4.0

Customer did not leave a comment.

Brittany M. 
Rating:
5.0

The lady behind the desk at JR Z Auto body in Steven's point WI, was just absolutely amazing! She was so sweet and kind. Very understanding and answered all my questions above and beyond. She walked me through everything and I left there knowing all I need and more about uhaul. This was my second experience with uhaul and I wish it was my first. My first uhaul experience was not the greatest and the guy behind the counter was rude and didnt explain anything to me. Love Love the lady behind the desk at this office. I will tell everyone and anyone who needs uhaul that this is the place to go!!

Aleisha D. 
Rating:
4.0

The truck bed and compartment could have used a better cleaning.

Gary V. 
No reviews have been submitted for this location.

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