The location and the rental experience was very good. However, I was very disappointed that the trailer didn’t have a jack stand. I used the trailer for storage and needed to disconnect from my truck. It very heavy and it was a big hassle to find things to stack it on. Likely to cause injury or accident but a simple fix (jack stand).
Jim K
JRz Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stevens Point, WI 54481
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Customer Reviews
- 4.5 Average Customer Rating
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Easy pick up and return
Tim ICan't rank this location as I dropped off after hours. But the site won't let me continue and I ranked without knowledge so buyer beware. However, I requested a drop off closer to my destination and they changed me, which resulted in a $17 surcharge because their mileage allowance wasn't enough. Not going broke over it, but rather bush league on U-Haul's part.
Tom WThe app wasn't working for the pickup, and had to get on with several phone reps to get it sorted out. It took almost an hour after arriving to get our truck. I'd say your app needs some maintenance.
Kristen WI can't comment on the personnel because I dropped it off Sunday afternoon and the place was closed. (But this form is making me) No problem though just dropped the contract in the box and left.
PHILIP T