Customer Reviews for Jus Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jus Storage

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DARRYLLE S.
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Very friendly, helpful gentleman in the office when I picked up the truck. Truck was very clean! Would definitely recommend!

PAUL L.
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The low tire pressure warning light came on. I just recommend that you monitor the weather/season and check things like tire pressure as temperatures change.

James H.
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Customer did not leave a comment.

nick V.
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Literally came in last minute and was willing to help and I got everything I needed done on a busy weekend. Can't get that kind of hospitality anywhere!

Tirrel G.
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Customer did not leave a comment.

SHAQUANA P.
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They are always so friendly and nice when I come here. I was struggling trying to pack a few things into my car and the trunk wouldn't close he comes out with two straps to help me close my trunk. I wouldn't go to any other location to rent a U-Haul the customer service can't be matched

Michael T.
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Nothing very friendly people

Jasmine W.
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The associate helping me was very nice and reliable I. Helping me prepare for my move and rental.

ANDREW D.
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Customer did not leave a comment.

Christopher G.
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CAROL O.
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Very accommodating . I'm not new to this location for service I'LL BE BACK. O'Cause

Donald G.
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Customer did not leave a comment.

ELLEN B.
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Not a thing!

Kelley K.
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LEVON R.
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MICHAEL F.
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KELVIN P.
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You can look into reimbursing my payments. Your company took out two payments of rental from me. I only rented out one truck over the weekend. Can someone call me in reference to the payments that were taken out of my account. I didn't receive my $50.00 guaranteed for not getting my rental. My number is 910-305-4178. I have a good relationship with Jus Storage. I just need to be compensated of the rental in which you guys took out of my checking account.

Frank R.
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Quick and every detail was covered. Faultless service and great value for your money!

Kaye A.
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The staff was so friendly and informed me of each aspect of the agreement. The truck was in excellent condition and easy to drive. Very pleased over all. If ever in need again, I will definitely use UHAUL in Aberdeen.

MICHAEL G.
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Customer did not leave a comment.

Joe U.
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Wonderful service!!

Shekeeta M.
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Customer did not leave a comment.

JEROME H.
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Customer did not leave a comment.

Randall S.
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Trailer had seen it's better days but was clean and free of defects. Randy was a good guy. Only recommendation I have is to pave the area where trailers are stored. It was fairly muddy and had puddles in spots

EDITH C.
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Customer did not leave a comment.

KATHLEEN B.
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Linda T.
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ROBERT C.
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paul S.
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this place and the people there were grate, But the people at the frist were very bad,

SUSAN A.
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The service was perfect and friendly. Best U- Haul experience yet!

MICHAEL B.
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Gentlemen in the office helped me hook up the car hauler- saved me at least 10 min of getting in/out of my truck to line up. Large parking lot made trailer return easy.

roger S.
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Customer did not leave a comment.

TODD E.
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Customer did not leave a comment.

LARRY W.
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While returning the truck, the poorly maintained tires completely shredded and left us stranded. The person at Jus Storage was rude and unconcerned. After 24 hours of loading and unloading furniture, we added another 3 hours on a busy highway waiting for assistance so we could get the vehicle repaired and returned. We are renting a vehicle for the next part of the move and would appreciate a discount on another rental. I'm just glad we were only inconvenienced and not killed driving this unsafe vehicle.

Richard W.
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Customer did not leave a comment.

Carmela G.
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Customer did not leave a comment.

Robert S.
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Everything was great. Nothing to improve.

Kaylin C.
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The owner of the business was super nice and helpful. Everything was ready to go when I got there.

Robert C.
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Nothing, all good.

Lazara R.
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Charged me extra due to a mistake they did

Jane P.
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Everything was GREAT!!

Shannon S.
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Customer did not leave a comment.

Asa M.
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DAVID P.
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Mary Grace K.
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Troy H.
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Aberdeen N.C. location most helpful and very personal in my pickup

Denise S.
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Dean R.
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Edward W.
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MAXWELL K.
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Great company to help you get moved.

Roberto O.
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Very Friendly, very professional.

JESSE H.
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The equipment was clean although the cabin of the uhaul leaks when it rains so the driver was soaked with water

John S.
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a option to inform the renter if the truck that is being rented has cruise control or not would be greatly appreciated

BOSTON C.
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Extremely rude. Over changed. Was told Regional Manager would call and explain charges. Never heard from him. Asked the guy that checked van in about charges, he said he wasn't going to tell me that I would have to call customer service.

JAMES R.
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Customer did not leave a comment.

ALICIA B.
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Alexander L.
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Friendly, helpful, and effecient staff

Glenisha M.
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Michael D.
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KENNETH F.
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Tony T.
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Joseph S.
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Robert F.
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This truck as a gas tank problem. Could not get gas in it with pump. had to use a can.

scott W.
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Customer did not leave a comment.

ROBERT C.
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Everything was great. They were very helpful and kind

Michael L.
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Customer did not leave a comment.

JONATHAN M.
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Ed F.
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The customer service was excellent. Thank you.

Rick O.
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Customer did not leave a comment.

CHARLIE B.
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angie G.
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Great customer service. Met me outside !! Directed me to back up . never had to get out of my truck!!

Devanice F.
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Customer did not leave a comment.

Paul L.
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Great experience getting the truck. Rental agent (a lady) was outstanding.

Joseph S.
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Customer did not leave a comment.

DANNY D.
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PERRY B.
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Karl S.
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Great people.

John L.
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Customer did not leave a comment.

VICTORIA M.
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Customer did not leave a comment.

GERALD F.
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Jus Storage didn't have the truck that I wanted but was able to find one for me.

Ernest S.
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The gentleman we dealt with when we returned the truck was exceptionally nice, and helpful. The process was as simple and quick. Thanks U-Haul!

RHONDA S.
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Customer did not leave a comment.

ANDY B.
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Customer did not leave a comment.

CHRISTOPHER G.
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Customer did not leave a comment.

LORENZO C.
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charles M.
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good folks here, great location easy in and out

GEOFFREY F.
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All went smoothly-no complications

Richard G.
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Customer did not leave a comment.

Lester S.
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Rented a 15' truck from this location. On delivery the truck was supposed to be cleaned and sanitized, but was not. The inside of the cab was dirty and full of food crumbs from the last rental. There was caked mud in the box of the truck and on the ramp. We had to clean the truck before we loaded. We took pictures of this when we picked up the truck. We didn't say anything to the attendant on duty at the pick up location because of his attitude when we checked in. Uhaul asks you to provide all of your information electronically before you pickup the truck to save time, including sending them pictures of both sides of your drivers license. When we checked in we were asked all of the same questions again. When I asked why we had to go through it all again, all he said was “this is Uhaul's software”. Every question we asked from then on was answered the same way. He was unfriendly, to say the least. In the age of Covid-19, we had no confidence that the truck was disinfected, so we had to take the time to do it ourselves. Not a pleasant start to our move.

Joyce S.
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prompt, friendly service. Great place to rent trucks.

MARGARET D.
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Customer did not leave a comment.

SANA S.
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The customer service was exceptional, he was very professional, friendly and kind.

JEREMY B.
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Nice customer service

JOSEPH S.
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same as above

ALEXANDER J.
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Customer did not leave a comment.

Chris C.
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Customer did not leave a comment.

WILLIAM M.
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Customer did not leave a comment.

Peter G.
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Could use better guidance and insight on requirements for hitch, drop and ball sizing. Very confusing.

Zenobia H.
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Customer did not leave a comment.

Tim R.
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nothing...everything went smooth

No reviews have been submitted for this location.

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