Customer Reviews for Jus Storage
(U-Haul Neighborhood Dealer)

1,713 reviews

517 S Sandhills Blvd   Aberdeen, NC 28315

(910) 944-2951

Office Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 944-2951

517 S Sandhills Blvd
Aberdeen, NC 28315

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Gary S 
Rating:
1.0

Had to go back and forth with the man running the location because we had an unsafe trailer that the brakes would lock up.

KELLY D 
Rating:
5.0

Great service.

ILANA S 
Rating:
5.0

Customer did not leave a comment.

JONATHAN A 
Rating:
5.0

Customer did not leave a comment.

STEPHEN D 
Rating:
3.0

It seemed to take a long time picking the truck up but the man was nice enough.

CLINTON M 
Rating:
4.0

Customer did not leave a comment.

DONALD W 
Rating:
5.0

I screwed up my reservation, but the manager worked hard to accommodate me!!!!

ROBERTA F 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS F 
Rating:
5.0

Customer did not leave a comment.

MICKEAL C 
Rating:
5.0

Customer did not leave a comment.

TERRY B 
Rating:
5.0

Very friendly and helpful. Great experience.

ROBERT D 
Rating:
4.0

Customer did not leave a comment.

MARTHA H 
Rating:
5.0

Great service and excellent customer service!

MANUEL L 
Rating:
4.0

Customer did not leave a comment.

John M 
Rating:
4.0

Customer did not leave a comment.

Lee L 
Rating:
2.0

Customer did not leave a comment.

DESTINY R 
Rating:
5.0

I had a great experience renting from Jus Storage. The process was quick and easy their customer service with Mrs. Ussery and Mr. Cranford was excellent. I will most definitely recommend this location to anyone that needs to rent a truck, trailer or storage.

James L 
Rating:
5.0

The attendance was very pleasant and helpful.

RAYMOND T 
Rating:
5.0

Entire experience was great.

MICHAEL G 
Rating:
5.0

Customer did not leave a comment.

WANDA C 
Rating:
5.0

Customer did not leave a comment.

Chandler S 
Rating:
4.0

Customer did not leave a comment.

John H 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T 
Rating:
3.0

Overall service was good. Gentleman was rude to me even though I was paying for the service, he treated me with stupidity and the man was treated with curtesy. He even commented about my treatment.

AUSTIN F 
Rating:
3.0

Office was unimpressive. No one was in the office when we arrived. Had to wait a bit.

Jeffrey G 
Rating:
5.0

Add Ramp to load trailer. State that the moving blanket cost is rental, not purchase price.

JOHN B 
Rating:
4.0

Customer did not leave a comment.

Teresa D 
Rating:
5.0

Customer did not leave a comment.

ROBERT S 
Rating:
1.0

Customer did not leave a comment.

Joshua H 
Rating:
5.0

Excellent location. Trailer was the correct size I needed. Great job!

BRIAN C 
Rating:
5.0

Location employee was professional and courteous. Easy to work with. Will rent again.

JOSEPH D 
Rating:
4.0

The brakes and tires were bad and the transmission is going out.

SCOTT M 
Rating:
5.0

Customer did not leave a comment.

NEIL S 
Rating:
3.0

Customer service is outstanding! The truck needs some serious maintenance: front end alignment, steering in general very loose. The brakes are very dicey. Potentially a safety issue.

STEVEN S 
Rating:
5.0

Customer did not leave a comment.

JAMES H 
Rating:
5.0

Customer did not leave a comment.

LOUIS M 
Rating:
4.0

Lock box drop off

Robert D 
Rating:
5.0

Great location, close to my house.

LOREN W 
Rating:
5.0

Customer did not leave a comment.

STEVEN S 
Rating:
4.0

If you are going to support 24/7 equipment rental through the app, it would be convenient if there was a posted WiFi network and password we could use in case of low/bad cell signal… while this location was more convenient, the first one I went to I couldn’t connect to the app… also the lock box code wasn’t correct on my app and I had to call U-Haul customer service and ended up renting a truck bigger than what I needed, costing me much more money in fuel on the trip

Christopher W 
Rating:
5.0

Customer did not leave a comment.

ALBERT R 
Rating:
5.0

Everything was great and I will use this location again.

Donald M 
Rating:
5.0

Very easy process

AMOS M 
Rating:
3.0

Customer did not leave a comment.

OLIVER H 
Rating:
4.0

Customer did not leave a comment.

KEVIN H 
Rating:
5.0

The service personnel were very friendly and helpful. They bent over backwards to make my rental work and the return was super easy.

WILLIAM B 
Rating:
5.0

Customer did not leave a comment.

JOHN K 
Rating:
5.0

Customer did not leave a comment.

ROBERT H 
Rating:
5.0

very sweet as always

DOLLY M 
Rating:
5.0

Very friendly operator

WILLIAM H 
Rating:
5.0

Best customer service!

HOLLY F 
Rating:
5.0

Customer did not leave a comment.

Russell H 
Rating:
5.0

Customer did not leave a comment.

kristi H 
Rating:
5.0

Customer did not leave a comment.

JOHN R 
Rating:
5.0

Customer did not leave a comment.

MARY G 
Rating:
5.0

Steve was very helpful

DANIEL C 
Rating:
5.0

Customer did not leave a comment.

Adam H 
Rating:
5.0

Customer did not leave a comment.

COZIE C 
Rating:
5.0

Customer did not leave a comment.

JESSE J 
Rating:
5.0

Customer did not leave a comment.

ALAN O 
Rating:
1.0

JUS Storgage in Aberdeen NC was the experience I’ve ever had with a rental unit. The storefront was nasty and the guy working the corner was just as nasty. His service was rude and uninformed. I would never use this location for anything ever again.

MICHAEL W 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B 
Rating:
4.0

Customer did not leave a comment.

Christopher W 
Rating:
5.0

Customer did not leave a comment.

JOHN K 
Rating:
3.0

The check in system is asinine and included the agent cancelling one of my contacts "Because you can't put yourself" despite my license clearly showing that I am named after the person in question.

Andrew K 
Rating:
5.0

Customer did not leave a comment.

Eric Z 
Rating:
5.0

Super easy

DAVID H 
Rating:
5.0

Customer did not leave a comment.

MICHELLE A 
Rating:
5.0

Absolutely nothing - the gentleman that helped was super nice and a good man

COREY H 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B 
Rating:
5.0

The only issue I had was that the heat in the truck didn't work and it was very cold that day! Other than that, the folks there are very nice and good to deal with. This is my preferred location to rent from.

JEAN B 
Rating:
5.0

Customer did not leave a comment.

LOUIS T 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

Customer did not leave a comment.

EDWARD S 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
5.0

Customer did not leave a comment.

MONICA M 
Rating:
5.0

Customer did not leave a comment.

GREGORY H 
Rating:
5.0

Customer did not leave a comment.

GEORGE E 
Rating:
5.0

Great service

SANDI M 
Rating:
4.0

Friendly employees. Clean equipment. Super easy process.

ANTHONY I 
Rating:
5.0

Customer did not leave a comment.

JAKOB W 
Rating:
5.0

Customer did not leave a comment.

JAMES C 
Rating:
5.0

Was a great experience.

GERALD F 
Rating:
5.0

Customer did not leave a comment.

ROBERT D 
Rating:
5.0

This was a worry free event and they made my move very easy. I have used the Aberdeen location twice now and would use them again, no problems and no issues. It was very reasonable priced as well. I am a happy client.

lynne o 
Rating:
5.0

I did not see any personnel

Linda P 
Rating:
5.0

Customer did not leave a comment.

CLYDE D 
Rating:
5.0

Customer did not leave a comment.

DAVID S 
Rating:
5.0

Customer did not leave a comment.

DEAN F 
Rating:
1.0

The whole ordeal was a nightmare! Never again!

Loretta S 
Rating:
5.0

Cruise control would have been nice on our long trip, other than that it was all good.

GERALD A 
Rating:
4.0

Customer did not leave a comment.

ANTHONY S 
Rating:
5.0

Customer did not leave a comment.

Tiffany S 
Rating:
5.0

Easy transaction-thank you!

Anna H 
Rating:
5.0

Dropped off during closed hours, plenty of space but no interaction. However, when trying to return the UHaul app crashed several times.

Robert B 
Rating:
5.0

I was moved around to three locations until I received the truck I requested. The Pennacle location seemed to be the origin of the problem. Furthermore, the truck I drove had a low tire pressure indication and the tire monitor also seem to have a problem. In addition, the window on the driver side leaked air and created a lot of noise.

William E 
Rating:
5.0

You’re doin an Awesome job already. I love renting my uhauls from Jus Storage and will continue. Friendly staff and not a long wait time.

VAETTA C 
Rating:
5.0

Customer did not leave a comment.

HASSIN A 
Rating:
5.0

Customer did not leave a comment.

ALAN C 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top